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Microsoft Teams Reviews & Product Details

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Teams Essentials

$4.80
1 User Per Month
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Microsoft Teams Reviews (19,173)

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Reviews

Microsoft Teams Reviews (19,173)

View 70 Video Reviews
4.4
19,174 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools within a single platform. The user-friendly interface simplifies communication and project management, making it a reliable choice for teams. However, some users note that it can be resource-intensive, leading to slower performance on older devices.

Pros & Cons

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Rene M.
RM
Rene M.
Solution Architect
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Reliable All-in-One Collaboration Hub"
5/5
What do you like best about Microsoft Teams?

Teams’ biggest strength is how seamlessly it integrates with Microsoft 365 tools like Outlook, SharePoint, OneDrive, and the Office apps. Scheduling meetings, collaborating on documents in real time, and keeping team communication on track can all happen in one place.

Video meetings are reliable, screen sharing works smoothly, and features such as meeting recordings, live captions, and threaded conversations help everyone stay organized and productive. Channels also make it simple to separate projects, departments, or initiatives without losing context.

For remote and hybrid teams, it’s a strong all-in-one collaboration hub. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The interface can sometimes feel overwhelming, particularly for new users or for organizations managing many teams and channels. Performance can also become sluggish on lower-end devices, or when meetings get large.

In addition, notifications and the search experience could be more intuitive in certain situations, as it isn’t always immediately clear how to find what you need or stay on top of updates. Review collected by and hosted on G2.com.

Sanjeeb  K.
SK
Sanjeeb K.
Senior Analyst
Enterprise (> 1000 emp.)
"Reliable MS Teams Calls with Handy File Sharing and Notes"
4.5/5
What do you like best about Microsoft Teams?

It’s a tool I use for my everyday work interactions with colleagues and for stakeholder meetings via MS Teams video calls and conferences. So far, it hasn’t lagged as long as there’s a stable internet connection. I can also send files and useful notes through Teams rather than relying on email, which adds good value to my day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There aren’t any customizable Away options available. Only the basic Away setting is there, and unfortunately there are very limited choices if I want to apply any modified option. Also, platforms like G2 and others include an AI refine option that can rewrite the text in a more professional way, and I think that option should be included here in the future. Review collected by and hosted on G2.com.

Deep M.
DM
Deep M.
International business development executive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Teams Brings Client Meetings and Team Chats Together in One Place"
5/5
What do you like best about Microsoft Teams?

I really like that we can connect with team members as well as clients in one place, instead of using multiple software tools for different tasks like Zoom for meetings and Slack for internal chats. Teams really solves that issue for us. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I really don’t like about Teams is that whenever I schedule a meeting with someone, the time selection part feels hugely complex. Between EST, PST, IST, and multiple regions, it’s easy to get confused and it slows me down. If I had the option to simply enter the person’s location and immediately see the time zone they’re in, it would help me schedule meetings much faster. Review collected by and hosted on G2.com.

Karan A.
KA
Karan A.
Head of Domain Operations
Computer Software
Small-Business (50 or fewer emp.)
"The Ultimate Hub for Scaling Team Communications and Operations"
5/5
What do you like best about Microsoft Teams?

What I like most is how effectively it acts as a single pane of glass for daily operations. Beyond standard chat and video conferencing, the threaded channel organization allows us to keep specific project updates, infrastructure alerts, and team milestones completely isolated and searchable. The deep integration with the Microsoft 365 ecosystem means sharing live documents and collaborating on files happens natively without constantly switching apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The desktop application can be quite resource-heavy, occasionally leading to performance lags or high memory usage during large, multi-party video calls. Additionally, managing notification settings across dozens of active channels requires some fine-tuning initially to prevent alert fatigue, especially when dealing with high-volume automated updates or large group tags. Review collected by and hosted on G2.com.

Chandra K.
CK
Chandra K.
Digital Operations & AI Specialist
Small-Business (50 or fewer emp.)
"Great for Daily Company Meetings and Sharing Quick Links"
4.5/5
What do you like best about Microsoft Teams?

Having used Microsoft Teams daily for high-volume corporate syncs during my tenure at Airtel, I have always trusted this exceptional stable connectivity. Today, as an independent professional, I continue to rely on it daily to manage project deliveries and instantly generate secure meeting links for external corporate clients. The clean interface makes transitioning from past enterprise workflows to my current consulting channels completely seamless and highly professional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The mobile application occasionally experience minor background synchronization delays right after a sudden power interruption or a localizes network drop. Additionally, navigating between different organization tenant profile can sometimes cause a brief interface lag before than the main chat dashboard refreshes completely. Review collected by and hosted on G2.com.

Ramanpreet  S.
RS
Ramanpreet S.
Software Developer Tech Marbles
Small-Business (50 or fewer emp.)
"Effortless, Stable Collaboration with Microsoft Teams and Copilot"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its robust meeting capability, paired with a highly intuitive UI/UX that makes remote collaboration feel effortless. Performance has been exceptionally stable for us, delivering crisp audio and video quality even during large-scale department calls.

The platform also stands out for its deep integration with the Microsoft 365 ecosystem and third-party tools, which allows our team to share files and collaborate in real time without friction. The recent addition of Copilot brings useful AI intelligence to the experience, making it easier to catch up through automated meeting summaries and clear action items.

On top of that, the support and onboarding process was seamless for our organisation, and the platform is very user-friendly even for non-technical team members. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is an excellent collaboration hub, its broad feature set can make the app feel fairly heavy on system resources. Also, since the interface brings together so many conversations, files, and project updates in one place, the sheer number of daily notifications can be a bit overwhelming at first. I’d love to see background resource usage better streamlined and notification controls made a little more intuitive, so it’s easier to stay focused without missing important updates. Review collected by and hosted on G2.com.

priyanka p.
PP
priyanka p.
Packaged Application Development Analyst
Enterprise (> 1000 emp.)
"Streamlined Collaboration with Screen Sharing, File Collaboration, and Recordings"
4.5/5
What do you like best about Microsoft Teams?

What I like most is how it strengthens collaboration across both internal teams and clients. Features such as channel-based communication, screen sharing, file collaboration, and meeting recordings make project coordination feel much smoother and more organized.

One practical benefit we noticed came up during production support activities: teams could instantly start calls, share logs or screens, and resolve issues faster, without having to switch back and forth between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can sometimes feel heavy on system resources, particularly when multiple meetings or integrations are running at the same time. The search function also occasionally takes a while to surface older messages or files, and notification management can become overwhelming in very active project channels.

In a few larger client meetings, we’ve also experienced minor lag or brief delays during screen sharing. Review collected by and hosted on G2.com.

Frank C.
FC
Frank C.
CIO
Small-Business (50 or fewer emp.)
"Fast, Convenient Communication with Seamless Microsoft Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Teams is the convenience! Everything you need to communicate is at your fingertips. I can call, chat or text in a couple of clicks. It is fast and simple. Having access to my calendar and being able to quickly setup meetings save me time and money. My use of Zoom is down drastically thanks to Teams. Its integration with One Drive and other Microsoft products makes it very useful. Access to Copilot AI Chat is very useful. Onboarding is simple everything you need everything you need is right there, including an intuitive UI. Considering its power pricing product pricing is reasonable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

To be honest I don't have any pain points worth noting. At one point I would have said that having an app instead of the browser version was a pain. After a week with the app that thought went away. Review collected by and hosted on G2.com.

Balram T.
BT
Balram T.
Associate Consultant (AI/ML)
Computer Software
Enterprise (> 1000 emp.)
"All-in-One Communication Hub with Seamless Microsoft 365 Integration"
4/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it makes daily communication and collaboration easier by keeping chats, meetings, calls, and file sharing in one place. I have used it regularly for team discussions, client meetings, screen sharing, and coordinating project-related work, and it has been reliable for day-to-day use.

I also like how smoothly it works with Outlook and other Microsoft 365 tools because meeting scheduling, document sharing, and collaboration become more organized. Features like meeting recordings, chat history, and channel-based discussions are especially useful when working with multiple teams or remote members. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that the application can sometimes feel heavy, especially during long meetings or when many chats, channels, and notifications are active together. On some systems, performance may slow down or consume more memory compared to lighter communication tools.

I have also noticed that finding older messages or files can occasionally take extra time in large team environments with many active channels. While the platform offers many useful features, the interface can feel slightly crowded for new users in the beginning. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Microsoft 365 Integration That Supercharges Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its seamless integration with the entire Microsoft 365 ecosystem. Being able to collaborate on Excel sheets or Word documents directly inside a chat or channel without opening a separate browser window saves a massive amount of time. It acts as a centralized hub for all internal communication, file sharing, and project tracking. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest downside of Microsoft Teams is its heavy resource consumption. It eats up a massive amount of RAM, which can noticeably slow down the entire system, especially during video calls with screen sharing turned on. The desktop application can feel quite bloated and heavy compared to lighter alternatives like Slack. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 1 month ago

What is the use of Microsoft teams?

GU
Guest User
Last activity 7 days ago

What software do you need for Microsoft teams?

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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
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Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
Recording
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Microsoft Teams
4.4/5(19,174)