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Messangi Reviews & Product Details - Page 2

Messangi Overview

What is Messangi?

Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.

Messangi Details
Languages Supported
English, Portuguese, Spanish
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Product Description

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple channels, reach and engage your customers in a more efficient way.


Seller Details
Seller
Messangi
Year Founded
2001
HQ Location
Miami, Florida
Twitter
@messangi
817 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Description

Established in 2001, Messangi is a leading mobile messaging and customer engagement solutions provider focused on empowering businesses in the digital era. Our commitment to innovation, expertise, and customer-centricity enables us to deliver cutting-edge messaging tools and applications that cater to the ever-evolving communication needs of various industries.

At the heart of our services is the concept of simplifying and enhancing the way businesses interact with their customers. We achieve this by offering personalized, efficient, and meaningful experiences that drive customer loyalty and satisfaction. Our suite of solutions not only streamlines customer interactions but also bolsters marketing efforts, customer service, and operational processes.

Messangi's mission is to revolutionize the future of mobile messaging and customer engagement. By continuously adapting to the changing demands of the digital world, we strive to be a trusted partner for businesses seeking a competitive edge in their communication strategies. Discover the Messangi difference and join us in transforming how businesses connect with their customers. Empower your business with Messangi today!


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Recent Messangi Reviews

Valeria P.
VP
Valeria P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent platform for communication between customers and company"
The best thing about this easy-to-use platform is its number of functional solutions. The list is long, from contact management, the easy integrati...
Maria T.
MT
Maria T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best platform for multi-channel communication with customers"
The best of Messangi is how it brings all communication channels—like SMS, WhatsApp, and RCS—together in one easy-to-use platform. This makes it si...
PA
Pilar A.Mid-Market (51-1000 emp.)
4.5 out of 5
"working with messangi is very smooth and efficient."
How willing they are to solve problems that arise or resolve doubts
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Messangi Media

Messangi Demo - Insights of Completed Messaging Campaigns
Messangi’s platform has thorough data analytics capabilities that provide intuitive insights into campaign performances throughout all the stages.
Messangi Demo - SMS and WhatsApp Templates
Create, customize and manage SMS or WhatsApp templates that can be reused through campaigns.
Messangi Demo - Dashboard Traffic by Sender
This dashboard provides insights into deliverability, open rates, and engagement for each channel.
Messangi Demo - Live Chat Inbox
Manage all customer inquiries from different messaging channels in one centralized platform. Agents can effortlessly prioritize and respond to messages without the need to switch between applications, ensuring efficient and seamless communication.
Messangi Demo - Completed Broadcast Performance
Messangi uses a collection of techniques to deliver information to as many recipients as possible in minimal time. We handle the encryption tools, server-side, storage space, and software to facilitate a smooth Broadcast messaging process.
Messangi Demo - Mobile Wallet Passes Campaign Analytics
Mobile Wallet Solution provides insightful data on the distribution and engagement of wallet passes. Track how many passes are added to users' mobile wallets, monitor usage patterns, and measure redemption rates to optimize future campaigns and increase customer retention.
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Video Reviews

15 Messangi Reviews

4.8 out of 5
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15 Messangi Reviews
4.8 out of 5
15 Messangi Reviews
4.8 out of 5

Messangi Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Messangi?

It is very user friendly , excellent customer Support, Review collected by and hosted on G2.com.

What do you dislike about Messangi?

at this moment, nothing to complain about it Review collected by and hosted on G2.com.

What problems is Messangi solving and how is that benefiting you?

They to permit us easily the communicate with our users through the SMS a Whatsapp messages. Review collected by and hosted on G2.com.

PA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Messangi?

How willing they are to solve problems that arise or resolve doubts Review collected by and hosted on G2.com.

What do you dislike about Messangi?

There is not much to highlight, in my case, when I have needed to work with them they have been very resolute. Review collected by and hosted on G2.com.

What problems is Messangi solving and how is that benefiting you?

is doing the integration between Medallia and Meta correctly. Review collected by and hosted on G2.com.

KV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Messangi?

Personalized Communication is made very east & simple with messangi Review collected by and hosted on G2.com.

What do you dislike about Messangi?

Integrating it with other software is a daunting task & it requires special expertise for that. Review collected by and hosted on G2.com.

What problems is Messangi solving and how is that benefiting you?

it makes your task very easy of reaching to your target audience Review collected by and hosted on G2.com.

Marielisa P.
MP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Translated Using AI
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Messangi?

It allows sending messages and information massively and instantly. Review collected by and hosted on G2.com.

What do you dislike about Messangi?

Actually, I like the platform, at the moment I don't have any observations that I don't like. Review collected by and hosted on G2.com.

What problems is Messangi solving and how is that benefiting you?

It is perfect for conveying some important information to a considerably large population. Review collected by and hosted on G2.com.

Chandan M.
CM
Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic