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Meera
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14 Meera Reviews
4.7 out of 5
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Overall Review Sentiment for Meera
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CS
Chad S.
University Director of Admissions
Mid-Market(51-1000 emp.)
What do you like best about Meera?
Meera provides an incredible opportunity to implement AI texting in all stages of customer journies. Ability to setup bulk AI texting for events, and even post event campaigns. Ability to connect customers from texting journies to live phone calls has been incredible.
The customer support side is hands down one of the best I have implemented, whatever you need when you need it they are there. Consistently reaching out to identify further areas of opportunity for thier service as well. Review collected by and hosted on G2.com.
What do you dislike about Meera?
Dashboard and setup, however the team at Meera is always on hand to do complete the task for us. Ability to delete older journies would be beneficial v. just deactivating them. Review collected by and hosted on G2.com.
JS
Joseph S.
National Director of Call Center Services
Mid-Market(51-1000 emp.)
What do you like best about Meera?
Meera sets itself apart from other conversational AI products because their platform can make the calls automatically and connect them to your agents. It removes all scheduling worries. Review collected by and hosted on G2.com.
What do you dislike about Meera?
I have not run into a real downside as of yet Review collected by and hosted on G2.com.
SR
Stephen J. R.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Meera?
I was delighted to discover that they not only help set everything up but also provide ongoing support to ensure everything runs smoothly. Their support team has been consistently available whenever I've needed assistance, ensuring that I get the maximum value out of their services.
The AI text generation capability is truly remarkable and has already saved us countless hours of work, particularly in tasks that involve reaching out to people. This efficiency has streamlined our operations significantly, allowing us to focus more on strategic initiatives rather than administrative tasks.
Overall, I am highly impressed with their service and the impact it has had on our productivity. Knowing that their support is reliable gives me confidence that we can continue to leverage their technology to its fullest potential. I look forward to exploring more ways to integrate their solutions into our workflow to further enhance efficiency and effectiveness Review collected by and hosted on G2.com.
What do you dislike about Meera?
It took some time to get everhthing fully going. I wish it as faster Review collected by and hosted on G2.com.
NM
Nichole M.
Chief of Operations
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Meera?
I love the staff @Meera. They are quick to respond and are very helpful! Amazing experience working with this company. Review collected by and hosted on G2.com.
What do you dislike about Meera?
I haven't experienced any downsides. They have been a great team to work with! Review collected by and hosted on G2.com.
JF
JaiMarie F.
Executive Secretary
Small-Business(50 or fewer emp.)
TS
toby s.
OWNER
Small-Business(50 or fewer emp.)
"Meera has been a great asset to my business so far. Appointments being set better that ever before"
What do you like best about Meera?
The control i have over what leads Iam chasing and when. the appointment setting is unreal Review collected by and hosted on G2.com.
What do you dislike about Meera?
Cost if I'm being honest, I wish the invoicing was more straight forward, or you could see your current balance. Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Meera?
We liked Meeras ability to send multiple messages as if the customer was talking to a support agent. Review collected by and hosted on G2.com.
What do you dislike about Meera?
The way meera sends messages and converses doesn't align with the clients interests in keeping costs down. We have to send 6x more messages than if we just sent one message with a link. Review collected by and hosted on G2.com.
JC
Jacob C.
Operations Manager
Enterprise(> 1000 emp.)
AI
Verified User in Insurance
Mid-Market(51-1000 emp.)
What do you like best about Meera?
Meera has a great support team who will work with you to get everything set up and dialed in. Review collected by and hosted on G2.com.
What do you dislike about Meera?
Many changes to campaigns and other settings must be done on the back end through support. This is great for less tech savvy businesses/individuals, but it is somewhat of a restraint for those accustomed to having a more hands on approach. Review collected by and hosted on G2.com.
CW
Chris W.
Senior Vice President
Small-Business(50 or fewer emp.)
What do you like best about Meera?
Working with a technically competent team who also understands the needs of our program. Review collected by and hosted on G2.com.
What do you dislike about Meera?
Time zone differences can be a challenge, but pale in comparison to the benefit. Review collected by and hosted on G2.com.
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