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Mastercard Identity Review 360 Reviews & Product Details - Page 2

Mastercard Identity Review 360 Overview

What is Mastercard Identity Review 360?

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate the identities of their customers. With Ekata, businesses can confidently onboard new customers, prevent fraud, and ensure compliance with regulations. Ekata's Pro Insight is a comprehensive data analytics platform that empowers businesses to gain a deeper understanding of their customers' identities, behaviors, and preferences. With advanced analytics tools, including dashboards, visualizations, and reports, businesses can uncover key insights from their customer data and optimize their acquisition and retention strategies. With the Ekata Identity Engine, data from various sources is combined to create a unified view of each customer, while advanced machine learning and data modeling capabilities enable businesses to build predictive models for informed decision-making. In addition to Pro Insight, Ekata offers a suite of powerful APIs designed to help businesses verify and authenticate customer identities and mitigate fraud. These APIs include: • Account Opening API - Verifies new account applicants' identities, determines fraud risk and reduces onboarding friction, leading to improved customer acquisition rates, mitigating promotion abuse, and maintaining the businesses reputation. • Transaction Risk API - Detects potential fraud in real-time during transactions, decreasing chargebacks and losses, preventing fraudulent transactions and reducing false declines. • Address Risk API - Helps businesses validate and assess the risk associated with an address, reducing the chances of fraudulent activities related to fake or high-risk addresses while identifying low risk geographic zones to streamline the checkout process. • Phone Intelligence API - Provides real-time access to data on a phone number, enabling businesses to verify the phone number's owner and assess the risk associated with it, deterring fraudulent transactions, expediting low-risk sign-ups and simplifying sign-up flows. With Ekata, businesses can access high-quality, global identity data and verification solutions to help them drive growth, reduce fraud, and comply with regulatory requirements. Ekata's products are trusted by businesses around the world, from startups to Fortune 500 companies, and are backed by a team of experienced data scientists and customer support specialists.

Mastercard Identity Review 360 Details
Languages Supported
German, English, French, Italian, Spanish, Chinese (Simplified)
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Product Description

Pro Insight is a manual review solution that helps risk management teams around the world verify identities. In one comprehensive view, Pro Insight allows users to assess both digital and traditional identity attributes and their relation to one another. The tool also features a Confidence Score and the top signals that influence it, proprietary Network Insights, an interactive distance calculation map, robust admin tools and analytics, and direct workflow integrations.

How do you position yourself against your competitors?

Pro Insight is powered by the Ekata Identity Engine (EIE), the first and only of its kind. EIE is made up of three key components. The first is our Identity Graph, built with over 20 years of sourced data and over 100 authoritative sources. Graph validates identity attributes and the linkages between other elements. The second component is our Identity Network. Whereas Graph validates the relationship between identity elements, Network performs the behavior analysis; it assesses what that identity does, while flagging any anomalous behavior in their transaction history. The last component is our Machine Learning (ML) layer. Our ML layer is comprised of complex models leveraging Graph and Network to build derived attributes with high predictive power, such as Confidence Score, Network Score, and IP risk. We also created a proprietary testbed that allows us to test the predictability of a new feature in as little as 15 minutes.


Seller Details
Year Founded
1966
HQ Location
Purchase, NY
Twitter
@Mastercard
485,288 Twitter followers
LinkedIn® Page
www.linkedin.com
39,582 employees on LinkedIn®
Ownership
NYSE - New York Stock Exchange
Total Revenue (USD mm)
$15,301
Description

Mastercard powers economies and empowers people in
00+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.


JH
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Recent Mastercard Identity Review 360 Reviews

Mercedez D.
MD
Mercedez D.Mid-Market (51-1000 emp.)
3.5 out of 5
"Due to our work related activities, EKATA is a very helpful tool to verify information."
Sometimes when I need to search for some info about our customer I can only see limited to no info however sometimes by placing the phone number I ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Fraud Protection"
What i like about Ekata is its being helpful and accurate with the data provided. Ekata is very easy to use.
Russell Lowelle F.
RF
Russell Lowelle F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Fraud Detection"
It can provide you the past information of a certain phone number.. it can also identify the positive and negative signals to identify fraud right...
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Mastercard Identity Review 360 Media

Mastercard Identity Review 360 Demo - Pro Insight
Pro Insight is a one stop shop for global identity verification and behavioral analysis. The identity review solution provides six ways to search, robust analytics and admin tools, direct workflow integrations, and a clear and focused user experience.
Mastercard Identity Review 360 Demo - Confidence Score and Positive/Negative Signals
Confidence Score continuously adapts to patterns and fraud trends and takes all attributes and their relation to one another into consideration to produce a score ranging from 0 to 500, with a higher score indicating higher risk. Positive and negative signals are located on each side of the Confi...
Mastercard Identity Review 360 Demo - Network Insights
Network Insights uses machine learning to detect key behavioral fraud and activity patterns that could not be determined using the data from the Results Columns alone. This data can help fraud teams identify which customers are good vs. bad. Network Insights is derived from anonymized historical ...
Mastercard Identity Review 360 Demo - Match Statuses and Risk Alerts
Blue check marks indicate a data match and orange alert icons indicate a mismatch or invalid input.
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53 Mastercard Identity Review 360 Reviews

4.6 out of 5
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53 Mastercard Identity Review 360 Reviews
4.6 out of 5
53 Mastercard Identity Review 360 Reviews
4.6 out of 5

Mastercard Identity Review 360 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Mastercard Identity Review 360Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Alvin Rey A.
AA
Risk Investigator
Financial Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Mastercard Identity Review 360?

The tool provide detailed information of a specific account attributes that is helpful for our business to mitigate fraud. It give details/ information about a specific number, address, IP address, email etc. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

When you use the address function to gather details about a specific address. The City and Zip Code part sometimes is not working. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Mitigating fraudulent account created. The tool help us is mitigating risk flags. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Mastercard Identity Review 360?

What I love about Ekata is that we can easily detect fraudulent people by showing all the negative attributes by entering the CX details. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

There are multiple pieces of information that are redundant when showing the result. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

I can say that the ekata focuses more on fraud detection, and it benefits me for not having to charge back or approve any fraudulent transfer. Review collected by and hosted on G2.com.

Mark John A.
MA
Customer service representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mastercard Identity Review 360?

In order to expedite and improve the accuracy of decisions made for manual evaluations, Ekata is a very user-friendly tool. The user experience is made easier by Ekata's numerous search options and methods. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

The risk score isn't always accurate. Certain characteristics are prevalent, yet they will have an excessive impact on the risk score. When calculating risk scores with information, there should be both primary and secondary considerations. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Your risk models will become more accurate with the use of data insights and predictions generated by machine learning algorithms. The correct information to enable you to evaluate riskier transactions and approve more favorable ones. By confidently and swiftly authorizing good transactions, you may lower false-positive rates and enhance client satisfaction. Review collected by and hosted on G2.com.

Michael Angelo R.
MR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mastercard Identity Review 360?

The identity verification system of Ekata helps me as a Fraud Analyst because it gives me a quick and accurate risk decisions about the accounts/customers that I am mitigating. It validates customers' identities and assess risk seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

There are times wherein even if I have entered the correct information Ekata will not provide any search results about the person being review Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Identity verification to help us in making a quick and accurate risk decisions about our customers. Review collected by and hosted on G2.com.

Krestine P.
KP
Fraud Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mastercard Identity Review 360?

Ekata is part of the tool we use to verify customers information, it gives us with risk indicators, customers verifiable information that helps us in mitigating fraud patterns and red flags Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

it has different colors and numbers shows that are confusing sometimes and a lot of information Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

it solving part of the customers indefiable information, risk scores and indicators that helps us with risk review and decision making Review collected by and hosted on G2.com.

Romie Lyn A.
RA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Mastercard Identity Review 360?

It provides details about how risky the email or the phone number. Also, it gives the information who possibly own the phone and how long the email was already created Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

some information were redundant like the network signals and network pair signals. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

It helps me decide whether the information given by the customer is stolen and if it is risky. Review collected by and hosted on G2.com.

Charmaine C.
CC
Fraud Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mastercard Identity Review 360?

Ekata is very easy to use and is helpful to make faster and more accurate decisions for manual reviews. Ekata provides several options and ways to search which gives an ease user experience. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

There are some instance that the information placed on the search engines does not go to the tab where it should be. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Fraud decision making. Ekata helps provide more accurate decisions for complex fraud investigations. Review collected by and hosted on G2.com.

Mark Lester F.
MF
Associate
Banking
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mastercard Identity Review 360?

It provides accurate information about individuals; Exceptional tool as can be utilized the overall platform by expanding searches and the Filters. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Nothing as I am positive about the overall tool. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Provides information about customers profile and location accuracy upon searching; it helps me on my investigation as a Risk Analyst to be smoother Review collected by and hosted on G2.com.

Russell Lowelle F.
RF
Risk Investigator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mastercard Identity Review 360?

It can provide you the past information of a certain phone number.. it can also identify the positive and negative signals to identify fraud right away Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

It is vague and not that specific. It could be at least common knowledge. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Fraud detection, identity specfications Review collected by and hosted on G2.com.

Angelo Koji O.
AO
Risk Investigator
Financial Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mastercard Identity Review 360?

Its very user friendly when it comes to searching informations Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

downsides locating matches are somehow challenging if your not familiar with the tool . Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

The tool interface is improving the design itself though the tool has yet things to improve. Review collected by and hosted on G2.com.