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Maropost Merchandising Cloud (Formerly Findify) Reviews & Product Details

Stephen N.
SN
Chief Executive Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

My Maropost-backed website was 12 months old, structured well but with a very basic search function that was not working with customers rather working against them to find what they needed. In stepped Philip and his team of geniuses - Netta, Dennis, Vlad and Anto, and within the first 6 weeks searches started to convert to sales, and the search feature is still learning!!! I love the fact that despite being on the other side of the world in a different timezone that all support issues are dealt with quickly, and they are always super-keen to help me make things better! Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

What's not to like? All the planning was hands-on, the roll-out seemless, and configuration relatively easy for a non-tech head like myself. Maybe what i dislike is that I didn't start using Findify 12 months ago! Review collected by and hosted on G2.com.

Recommendations to others considering Maropost Merchandising Cloud (Formerly Findify):

I initially engaged a competitor to Findify, where the product was new to Australia, and the sales team was unfortunately not experienced enough in some aspects of the program. Partway through the planning and integration it was clear that we were not on the same wavelength, so we cancelled the contract.

I was introduced to Philip Nobel, who simply explained everything. It wasn't a sales call, it was a deep and thorough explanation of Findify, and once understood and agreed I spent a fair bit of time with Netta planning every aspect of the integration and implementation. I was completely comfortable throughout the entire process, especially because everyone involved completely understood Findify inside and out. Once it was implemented and I needed some additional support, Anto was kind enough to get on a call and runthrough the issues with with, which are no longer an issue!

Quite simply... they plan the whole process and you just have to follow it and trust that it will do nothing other than improve your CX and increase your sales! Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

The AI backed search function is constantly learning. The ability to use two-way synonyms to quickly identify Australian slang and translate it into what the customer is saying is very powerful. We are now in the process of firing up the categorization / filters to give the user an even better experience no matter whether they use the search bar of categories... its really making a difference to our conversion rate. Review collected by and hosted on G2.com.

Maropost Merchandising Cloud (Formerly Findify) Overview

What is Maropost Merchandising Cloud (Formerly Findify)?

Built for fast-growing etailers, Merchandising Cloud by Maropost is search and merchandising software that makes discovery smarter. With Merchandising Cloud’s machine learning power, each shopper gets personalized results, custom recommendations, and a direct path to the products and services they are most likely to buy.

Maropost Merchandising Cloud (Formerly Findify) Details
Languages Supported
Arabic, Czech, Danish, German, English, Estonian, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Latvian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Chinese (Traditional)
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Product Description

Findify is an e-commerce search and discovery platform, powered by data and machine learning, built for e-commerce growth.


Seller Details
Year Founded
2011
HQ Location
Toronto, Canada
Twitter
@Maropost
22,992 Twitter followers
LinkedIn® Page
www.linkedin.com
366 employees on LinkedIn®
Phone
1-888-438-3152 -ext. 101
Description

Maropost is a cloud-based revenue optimization suite that gives companies the ability to increase multi-channel customer engagement to maximize revenue. Through integrated marketing and sales automation, Maropost provides essential tools, strategic guidance and support needed to create more personalized customer experiences through a 360-degree business view – from marketing automation to CRM, commerce, and customer support. Headquartered in Toronto, Canada with development offices in Chandigarh, India, Maropost is trusted by 300 brands like New York Post, DigitalMarketer, Golden State Warriors, Warby Parker, Shop.com and Mercedes-Benz.


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Recent Maropost Merchandising Cloud (Formerly Findify) Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Great experience using Findify"
Their search capapbilities are awesome.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"A Partner You Can Rely On- Thank You Findify!"
I have worked with finidify for over a year and a half, in this time they have grown with my company, fulfilling our requests for enhanced features...
Stephen N.
SN
Stephen N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Website on Steroids - Swedish Style!"
My Maropost-backed website was 12 months old, structured well but with a very basic search function that was not working with customers rather work...
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Maropost Merchandising Cloud (Formerly Findify) Media

Maropost Merchandising Cloud (Formerly Findify) Demo - Real-Time Personalized ​Smart Collections
Our Smart Collections solution brings personalization to customers browsing category pages, ensuring the experience is as relevant as the search results. ​With no limit to the number of Smart Collections you can create, optimal usage is determined only by your creativity & desired strategy.
Maropost Merchandising Cloud (Formerly Findify) Demo -  Products Purchased, Ignored ​or Added to Cart
Findify not only learns from the clicks your customers make, but also learns from what each of your customers explicitly ignores after browsing through a list of options. By learning what was ignored, what was added to cart, and what was ultimately purchased, it reorders and displays the right pr...
Maropost Merchandising Cloud (Formerly Findify) Demo - Autocomplete Suggestions ​& Product Matches
A single keystroke makes search & product suggestions appear. Suggestions not only let your shoppers find what they need faster, they also help them discover other related products in your store.
Maropost Merchandising Cloud (Formerly Findify) Demo - Promote your content to engage customers
Now you can promote your rich content to shoppers directly within both the autocomplete and search results listings. This serves to strengthen the shopper journey, reinforce purchase decisions, and enhance customer experience.
Maropost Merchandising Cloud (Formerly Findify) Demo - Capture shoppers at the right moment with Promo Card Campaigns
Promoting content directly within your product listings is a surefire way to boost brand engagement and increase your sales. This enables you to connect with your shoppers where it really matters - in the purchase cycle’s moment of truth.
Maropost Merchandising Cloud (Formerly Findify) Demo - Actionable analytics & merchandising tools
Findify analytics allows you to monitor the evolution of your customers’ search behavior to anticipate their needs and intentions. It gives you a deeper understanding of your customer's search behavior, helps you prioritize your business needs as necessary and customize the look and feel of your ...
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10 out of 11 Total Reviews for Maropost Merchandising Cloud (Formerly Findify)

4.6 out of 5
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Maropost Merchandising Cloud (Formerly Findify) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

Their search capapbilities are awesome. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

Other than slight high pricing, no other complaints. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

I use it for their search capabilities and it helps us findthe products faster. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

I have worked with finidify for over a year and a half, in this time they have grown with my company, fulfilling our requests for enhanced features and building custom functions that have improved processes for the business massivley, resulting in savings in time and money.

If you are looking for a collaborative partner that is adaptable and forthcoming with requests, then Finidify is the one! Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

Loading times can be a little slow on the pinning function and product sync. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

Findify offers a number of solutions to everyday eCommerce problems. From the recommendations function, search customization, VM functionality, analytics and much much more, you will see your conversion grow, bounce rate decrease and UX improve. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

The Merchant Dashboad where users can manage all the features are simple to use. Users has a lot of different features to choose from starting from synonyms, pinning of products and smart collections to name a few.

Analytics tool is also helpful to find out search terms that have no search results, most popular & least popular search words etc. It is simple to use. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

We use product feed to populate the products in Findify. It might be helpful to have other solutions to sync the product data to Findify than product feed to allow faster product sync - if the feed is not updated multiple times per day.

Also, as far as I am aware off, there are no machine learning capabilities. Maybe in the future?

However, overall the product is excellent, and the positives out-weight the negatives by huge margin! Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

We were looking for an update to our on-site search engine, and Findify seemed like a good solution for us. The user experience is definitely better with Findify search. Search is also quite fast - at least in our case. Review collected by and hosted on G2.com.

Sofia A.
SA
E-Commerce Manager / Visual Merchandiser
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

The customer support is excellent: fast response, knowledgeable and helpful for our business.

Findify as software is easy to work with and are saving me a lot of hours with all merch on-site. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

Some customizing would be easier if I could do instead of CSS. Review collected by and hosted on G2.com.

Recommendations to others considering Maropost Merchandising Cloud (Formerly Findify):

Let findify be in the whole process when you wants to upgrade your store. They have great ideas and inputs on how they can solve your problems. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

Merchandising Online, Easier to guide our customer, AI-based ranking of products. Review collected by and hosted on G2.com.

Michael S.
MS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

We researched several apps to help us with the product filtering on our website and Findify by far had the easiest interface with a knowledgeable and helpful staff. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

We have no complaints and don't feel like anything is missing. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

Product filtering is organized for our customers and it has led to a better user experience. Review collected by and hosted on G2.com.

Jitendra Kumar V.
JV
Software Engineer - Mobile
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

The app functionality is great and the support is excellent, for the search and collection page it's really helpful. Easy to use much faster than other similar apps, and more comprehensive in its results. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

when I downloaded the app it messed up Shopify's internal search function. Also, the price is a little bit high. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

It's easy to use for filtration options. For a large variety of products, this tool is good to organize. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

Helps to increase revenue of enterprises by approx 30% Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

Price of app has increased which makes it difficult for users to access it. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

It helps me to search multiple things, along with personalizations. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

Findify is a really advanced, AI-driven tool that has worked wonders for my business. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

The price is a bit prohibitive. However, other than that, I am more than happy with my purchase of Findify. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

I am using Findify to receive personalized customer recommendations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

Findify is a first-class e-commerce platform that provides excellent insights to search results. Its artificial intelligence capabilities, such as self-learning search, helps with business growth as it suggests customers with more appropriate products relevant to them. It keeps improving recommendations based on user experience. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

There is nothing much to dislike, except online community support is next to none. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

Help reduce overall time to manage collections, Smart search, Personalized experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Maropost Merchandising Cloud (Formerly Findify)?

Findify is an amazing AI advanced analytics tool that helps your business provide personalized recommendations to your customers. Review collected by and hosted on G2.com.

What do you dislike about Maropost Merchandising Cloud (Formerly Findify)?

The cost could have been a little more friendly but still manageable for small businesses as well. Review collected by and hosted on G2.com.

Recommendations to others considering Maropost Merchandising Cloud (Formerly Findify):

Smart collections and personalized recommendations for your customers, what else one can ask. Review collected by and hosted on G2.com.

What problems is Maropost Merchandising Cloud (Formerly Findify) solving and how is that benefiting you?

Search, Categories, and Recommendations. Review collected by and hosted on G2.com.