22 MarginEdge Reviews
Overall Review Sentiment for MarginEdge
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the organization of the website. It keeps everythign very organized. Review collected by and hosted on G2.com.
It can be a bit user unfriendly at times. It takes a while to get everything inputted but once its there it is RTG. Review collected by and hosted on G2.com.
I can quickly view sales, product, inventory, and cost data all in one place. Review collected by and hosted on G2.com.
Some of the features require some time to learn and at times I need to contact support/help desk to figure things out. They have always answered the questions. Review collected by and hosted on G2.com.
The thing that is most helpful is the accessibility of spending and sales. Review collected by and hosted on G2.com.
Some invoices may take a while to process. Everything usually gets entered in a timely manner, though. Review collected by and hosted on G2.com.
Where to start? From the very beginning, our overall experience with Margin Edge has been outstanding. The sales team allowed us to proceed with product evaluation at our own pace, without ever being rushed. The implementation team was extraordinary -- they did most all of the "hard work" and then just trained us on use of the software and relevant features. Oh, and the technology/platform is extraordinary and continues to evolve/improve with the addition of more robust features - it has literally changed our company, and we're just scratching the surface of ME functionality. Finally, and perhaps most important, the ME team is an incredible group of people: smart; easy to work with; responsive; and as dedicated to customer service as they are technological enhancement. Wish I'd found them 3 years before I did! Review collected by and hosted on G2.com.
At some point ME customer support will have to expand beyond "bankers hours" (weekdays 9-5) given significance of weekend restaurant activity. But for now they more than make up for it with their service during the week. Review collected by and hosted on G2.com.
We now run inventories and can identify issues leading to higher food costs. We don't need to worry about over portioning or other loss as the software can help us identify the problems so we can solve them. We have our recipes in and they are compared to our sales to make sure we our costs are hitting our target Review collected by and hosted on G2.com.
Nothing I can think of. We don't have any issues. Review collected by and hosted on G2.com.
I own accounting service that had sworn off doing restaurant work because of the vast amount of paper involved. Most of my time was spent tracking down Sales and COGS info and could never do any real analysis. A couple years ago I discovered Orderly and used that service for a year or so until they eliminated the integration with QuickBooks Online. I went searching and found MarginEdge. It. Changed. Everything.
There are so many great features it's hard to list them all... MarginEdge eliminates so much data entry, tracking down invoices, tracking down item prices, integrates with so many POS systems, integrates with QuickBooks Online and the Bill Pay service is AMAZING!! I also love that after scanning the invoices I can toss the paper, everything is in one place! Review collected by and hosted on G2.com.
Hard to list any dislikes here. The software is so helpful. Review collected by and hosted on G2.com.
At the end of the day, most of the systems in this line are pretty much the same. It really come down to ease of use and service.
Can I use the product effectively and if I can't can I get help to use it.
Margin Edge is really on top of the game here, especially when it comes to service. Usually any issues are resolved within 24 hours. Review collected by and hosted on G2.com.
Sometimes the OCR does not pick up on the super complicated invoices. Especially when it comes to 1 item with multiple colors and sizes but to be fair, I also have problem reading those invoices. Review collected by and hosted on G2.com.
MarginEdge is easy to use and is a great tool for keeping a close eye on all aspects of my business. I look at it every day to track cost of goods, labor cost and the price of products that come in. It's very useful in pinpointing loss. MarginEdge is also a great tool on the bookkeeping and accounting side of things - we have been able to manage additional venues with the same office staff because much of the heavy work has been taken off their plates. Review collected by and hosted on G2.com.
Not much that I don't like. The set up is a lot of work, but ME helped us get up and running. We looked at similar software and all of them had a lot of set up work that had to be done. Review collected by and hosted on G2.com.
The interface is very user-friendly and integrates seamlessly with several of our POS systems. The customer service is fantastic. Review collected by and hosted on G2.com.
They can be a little picky when it comes to the data uploads - requesting resubmissions when the original submission was clear. Review collected by and hosted on G2.com.
