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MakeShift Reviews & Product Details

Verified User in Libraries
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MakeShift?

Our managers love the ease of the scheduling side of Makeshift. The drag and drop feature and templates feature makes the ease of schedules easy to manage.

The Available shift feature provides an easy way to fill shifts. Timeclock mode for clocking in and out makes clocking in and out quick and easy for staff. Download of the schedule and printing.

Ease of Implementation was step by step for our administration, managers and staff. Customer support has been reliable. Integration went well. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

We have had problems with staff not being able to request time off after the schedule is posted. We have been told this will not be a problem in the future.

Not being able to see the calculations of time off and time worked calculated together on the schedules and timesheets makes it hard for administration and management to figure out if staff are being paid correctly for their time.

Not seeing annual accruals of vacation, sick, etc. makes it difficult for management to keep track of time for staff.

Not being able to see approved time offs after they have been approved unless you scan the calendars is not beneficial.

Staff are not able to approve their time cards until after the pay period is completely over and many of our staff do not work on Mondays to approve and we must complete payroll in order to pay staff.

Not being able to use the available shifts and the override feature for request offs when already scheduled at the same time is not ideal. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

The available shifts allowing us to send to all employees will be ideal.

The ability to override published shifts for requests off would be ideal but we were told these two can not work together if we have one we can not have the other. Review collected by and hosted on G2.com.

MakeShift Overview

What is MakeShift?

MakeShift is the only people first cloud scheduling solution that improves the scheduling experience for managers and employees alike. It's easy to set up and even easier to use. You'll create schedules faster, track attendance more accurately, and communicate with staff in real time regardless of the size of your team. Our customers experience fewer unfilled shifts, better work-life balance, happier employees, and a healthier bottom line. It's People First scheduling and businesses love it! Sign up today to save time, reduce labor costs, and increase employee engagement --> makeshift.ca MakeShift offers a free 14-day trial.

MakeShift Details
Product Website
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

Schedule shifts, track time and improve work/life balance.

How do you position yourself against your competitors?

Easy to set up and even easier to use, MakeShift is the only staff scheduling solution that truly puts people first. Not only do we improve the employee experience while cutting down the time it takes to build schedules and fill shifts, but we also integrate with the leading HR and Payroll platforms like SAP, ADP, Quickbooks, BambooHR and others to make payroll seamless and error-free.

It's People First schedule and businesses love it!


Seller Details
Seller
MakeShift
Company Website
Year Founded
2014
HQ Location
Calgary, CA
Twitter
@makeshiftapp
515 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Description

MakeShift empowers businesses of all sizes—from SMBs to global enterprises—by simplifying complex workforce scheduling. Our AI-powered platform is built to handle the challenges of regulated industries, unionized environments, and multi-location operations, ensuring compliance with labor laws, collective agreements, and fatigue rules while optimizing labor costs and workforce efficiency.Managers can quickly create and adjust schedules, track labor budgets, and ensure the right staffing levels across locations. Employees can easily manage their shifts, availability, and time-off through our mobile app—boosting engagement and reducing turnover.Recognized by Gartner Digital Markets as an Industry Leader and G
for Highest User Adoption and Momentum Leader, MakeShift empowers organizations across healthcare, retail, public sector, manufacturing, and beyond—driving efficiency and operational success at every scale.


Amelia W.
AW
Overview Provided by:

Recent MakeShift Reviews

Bella R.
BR
Bella R.Enterprise (> 1000 emp.)
5.0 out of 5
"Makeshift is very easy to use"
I like how easy it is to navigate the app and upload schedules
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good Experience"
It is easy to use and has a reporting feature that is useful. I like that the schedule is easy to produce and reproduce. The app is user friendly...
KH
Keri H.Mid-Market (51-1000 emp.)
5.0 out of 5
"I love makeshift. It makes scheduling my staff so much easier."
I love how I can easily look at my staff for the day on my phone and send out staffing needs immediately to all my employees throughout the day.
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MakeShift Media

MakeShift Demo - MakeShift Employee Scheduling
An all-in-one solution that keeps you and your team's schedules working together.
MakeShift Demo - Real-Time Notifications
The MakeShift app for iOS and Android gives your employees an up-to-date look at their work schedule. If your staff don't use smartphones, they can use the employee web app instead.
MakeShift Demo - MakeShift Mobile App
Through the MakeShift app, employees can access features such as schedule changes, available shifts, manage availability and time off, as well as create shift exchanges.
MakeShift Demo - Shift Exchanges and Drops
Because work/life balance is important, MakeShift offers a few features to make it easier for employees to have more control over their schedules. Shift exchange is a system designed to help co-workers trade and cover shifts.
Play MakeShift Video
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Have you used MakeShift before?
Yes

283 out of 284 Total Reviews for MakeShift

4.3 out of 5
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283 out of 284 Total Reviews for MakeShift
4.3 out of 5
283 out of 284 Total Reviews for MakeShift
4.3 out of 5

MakeShift Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MakeShiftQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

It is easy to use and has a reporting feature that is useful. I like that the schedule is easy to produce and reproduce. The app is user friendly for staff to input their availability. The computer version is easy to use for supervisors and managers. I use Makeshift daily. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I'd like the computer to have a way to set recurring availability for staff.

When a shift is declined- having the ability to change the messaging to staff to explain the way we allocate shifts.

Added feature-could have the ability to see staff scheduled for the day at the top of the screen or filter on the staff scheduled for the day to ease the reading of the schedule. We have a lot of staff and sometimes a lot of scrolling is required to see who is in on a particular day. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

We have a lot of employees and scheduling through Makeshift makes it easy to publish available shifts.

Workforce Management input of the shifts makes is very quick to do the payroll. Review collected by and hosted on G2.com.

Wyatt P.
WP
Assistant Manager of Food and Beverage
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

Creating templates for shifts is my most used and liked feature. Also, the ease of exchanging shifts for my employees is very easy for them to use. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I don't like having to sign out of my ADP account to access the schedule since sometimes I do need to be using both accounts at once. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Makeshift helps to ensure I have the proper staffing for each day of service that we are open to the public for operations. It helps everyone be on the same page when it comes to schedules since everyone has access to it on their phone. Review collected by and hosted on G2.com.

Cynthia F.
CF
Assistant Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MakeShift?

I like having access to all my employees and their schedules in one location. I can look up an email or a phone number, and see all pertinent info in one spot. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

PTO approvals and statements are set up on another app. I'd love to see something more comprehensive. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

I love the option to turn off notifications. As a manager, I need space to ensure I'm paying attention to my life outside of work. So it's nice to silence notifications while having dinner with my family. Review collected by and hosted on G2.com.

Response from Alexandra Kubik of MakeShift

Hi Cynthia, thank you for your review! We appreciate getting to know what you love about MakeShift. It's great to know that the ability to silence your notifications is helping you with your work life balance so that you can get back to what really matters. For the PTO approvals, we would be happy to set up a call with you to explore the set up. If you have any other comments or recommendations, please feel free to reach out to us at support@makeshift.ca.

Donna L.
DL
Office &amp; Human Resources Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

1. Ease of navigating the website

2. Employee ease of using the MakeShift app

3. Easy to setup geofences and to schedule shifts

4. Easy to approve and download completed timesheets

5. Overall cost per employee is incredibly affordable compared to other timekeeping/scheduling platforms. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

At this time, I cannot think of anything negative about MakeShift. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

MakeShift helps our company streamline it's timekeeping and scheduling software into one. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I like the app; I think it's great for both the admin side and employee side. The scheduling is great. Like that staff can request to switch shifts, pick up shifts and request time off. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

That availability can be changed at any time. Makes scheduling very difficult. Some of the syncing functions don't work well; punches being locked and not being able to edit. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

It puts scheduling, requests off, clocking in and out all in one place. Allows a lot of flexibility for staff that works in multiple departments with multiple job codes. Allowing that to be seen between departments is helpful. Review collected by and hosted on G2.com.

SL
Director of Golf
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

MakeShift makes the scheduling and the shift swap a breeze without me being buried in emails. The training offered when opening an account was very helpful. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

There is nothing I dislike about MakeShift. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

It's solving the fact that I don't have to follow up individually with my 60+ employees to make sure people will show up on time or at all! Review collected by and hosted on G2.com.

Chris C.
CC
Golf course superintendent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MakeShift?

Ease of creating shift scedules and the ability to have staff switch shifts and enter there preferred availabilty Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

Issues with change of rates when issuing raises would like this to be able to date a rate increase and see scedule updated Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Staff management is made easier using the app Review collected by and hosted on G2.com.

Analisbeth H.
AH
DSP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I enjoy that I can just drag the fields and be done in minutes. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I have to find my stored saved comments with everyone else. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

It solving the ability to see other employees schedule and be easy to find someone to cover when everyone has a different schedule Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

The most helpful thing about makeshift is how it can sync all your shifts to your personal calendar. It's great how easily you can dubplicate recurring availability without having to fill it in multiple times. The home page is well organised and provides great central access to all things you need to do on makeshift. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

The widget for IOS is no longer available. It used to be and now since the IOS system updated you can no longer have a widget. It would be great if this could be fixed and can be user friendly both for the widget page and central homepages on IOS. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Keeping my shifts visible all in one place. Sharing my shifts to my calendar. Provides specifics on when i am working while also telling me when a shift is available. Review collected by and hosted on G2.com.

Bella R.
BR
Edge kids supervisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I like how easy it is to navigate the app and upload schedules Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I can’t find anything that I dislike about makeshift it’s very easy to use Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

I can’t think of any problems but it is beneficial to have such easy ways of scheduling Review collected by and hosted on G2.com.