Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

MakeShift Reviews & Product Details

RV
Center Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I like that I can see other Medical Dept. positions. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

- I would like to be able to copy shifts with employees from previous weeks of my choice, not just given the option of copying from the previous week.

- I would like to see a history of when the schedule was made, posted, and when changes were made.

- When viewing the schedule by position, I would like to see at a glance who is on schedule instead of having to go into the shift for a specific role and then clicking who is on shift. If at least, be able to see the employee initials in the positions view. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

MakeShift Overview

What is MakeShift?

MakeShift is the only people first cloud scheduling solution that improves the scheduling experience for managers and employees alike. It's easy to set up and even easier to use. You'll create schedules faster, track attendance more accurately, and communicate with staff in real time regardless of the size of your team. Our customers experience fewer unfilled shifts, better work-life balance, happier employees, and a healthier bottom line. It's People First scheduling and businesses love it! Sign up today to save time, reduce labor costs, and increase employee engagement --> makeshift.ca MakeShift offers a free 14-day trial.

MakeShift Details
Product Website
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

Schedule shifts, track time and improve work/life balance.

How do you position yourself against your competitors?

Easy to set up and even easier to use, MakeShift is the only staff scheduling solution that truly puts people first. Not only do we improve the employee experience while cutting down the time it takes to build schedules and fill shifts, but we also integrate with the leading HR and Payroll platforms like SAP, ADP, Quickbooks, BambooHR and others to make payroll seamless and error-free.

It's People First schedule and businesses love it!


Seller Details
Seller
MakeShift
Company Website
Year Founded
2014
HQ Location
Calgary, CA
Twitter
@makeshiftapp
515 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Description

MakeShift empowers businesses of all sizes—from SMBs to global enterprises—by simplifying complex workforce scheduling. Our AI-powered platform is built to handle the challenges of regulated industries, unionized environments, and multi-location operations, ensuring compliance with labor laws, collective agreements, and fatigue rules while optimizing labor costs and workforce efficiency.Managers can quickly create and adjust schedules, track labor budgets, and ensure the right staffing levels across locations. Employees can easily manage their shifts, availability, and time-off through our mobile app—boosting engagement and reducing turnover.Recognized by Gartner Digital Markets as an Industry Leader and G
for Highest User Adoption and Momentum Leader, MakeShift empowers organizations across healthcare, retail, public sector, manufacturing, and beyond—driving efficiency and operational success at every scale.


Amelia W.
AW
Overview Provided by:

Recent MakeShift Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"good"
I can see all the schedules from different sites
Tinita O.
TO
Tinita O.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy Peasy"
Makeshift is easy to use and coveinent. user friendly.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Good, room for improvement"
The shift exchanging options, time off requests are easy to do.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

MakeShift Media

MakeShift Demo - MakeShift Employee Scheduling
An all-in-one solution that keeps you and your team's schedules working together.
MakeShift Demo - Real-Time Notifications
The MakeShift app for iOS and Android gives your employees an up-to-date look at their work schedule. If your staff don't use smartphones, they can use the employee web app instead.
MakeShift Demo - MakeShift Mobile App
Through the MakeShift app, employees can access features such as schedule changes, available shifts, manage availability and time off, as well as create shift exchanges.
MakeShift Demo - Shift Exchanges and Drops
Because work/life balance is important, MakeShift offers a few features to make it easier for employees to have more control over their schedules. Shift exchange is a system designed to help co-workers trade and cover shifts.
Play MakeShift Video
Answer a few questions to help the MakeShift community
Have you used MakeShift before?
Yes

264 out of 265 Total Reviews for MakeShift

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
264 out of 265 Total Reviews for MakeShift
4.3 out of 5
264 out of 265 Total Reviews for MakeShift
4.3 out of 5

MakeShift Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MakeShiftQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Consumer Services
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

The most helpful thing about makeshift is how it can sync all your shifts to your personal calendar. It's great how easily you can dubplicate recurring availability without having to fill it in multiple times. The home page is well organised and provides great central access to all things you need to do on makeshift. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

The widget for IOS is no longer available. It used to be and now since the IOS system updated you can no longer have a widget. It would be great if this could be fixed and can be user friendly both for the widget page and central homepages on IOS. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Keeping my shifts visible all in one place. Sharing my shifts to my calendar. Provides specifics on when i am working while also telling me when a shift is available. Review collected by and hosted on G2.com.

SL
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

The ability to sync the work schedule to your own mobile device allows you to stay attentive and on schedule. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I wish there was a 'copy paste' feature for planning and adding employee schedules. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

MakeShift is an easier approach to communicate employees' daily schedules.

From an industry with various shifts and positions, MakeShift has simplified scheduling communication. Employees' use of the shift drop/exchange option has been highly beneficial and has made the schedule administrators' job easier. Review collected by and hosted on G2.com.

CA
Instructor - Training and Assessment Program
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

The software works great for our staff. MakeShift can accomodate booking shifts across our 5 locations, across multiple roles and different levels of certifications. It has saved us hours of work when processing payroll and when creating and publishing schedules. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I would very much like to see a communication app integrated into MakeShift to allow for company wide posts, as well as department and individual chats to take place. We have to use a seperate app at the moment and it is cumbersome. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

I would like to see them solve the communication issue mentioned previously.

time and attendance is huge for us, with so many staff we needed to have greater control over recorded hours. Review collected by and hosted on G2.com.

Brandon G.
BG
Talent Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

It is a small app that downloads quick, more inportant than people think. You can assign multiple administators or Department leads. One person can be assigneed to multiple departments and they all show when looking at a calendar. Another positive are the templtes, makes assigning hours real easy. Seasonal employees can mark thier availability and the managers to when they can work. The app updates realtime and does not have a lag when shifts are assigned. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

Honestly nothing isn't to like. It does everything we could want and more. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

ENsuring employees know thier shifts, in a timely manner. Also, managers can look on thier app to see who is schedueld when and where. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

The schedule view is easy to look at. But overall I am not a fan and I believe it would be more useful for a restaurant or store. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

- I personally find it challenging to use Makeshift as it adds an additional item for us to remember and essentially duplicates the information from our Excel spreadsheet.

- I believe that Makeshift is not user-friendly and it becomes cumbersome to update it every time there is a change in the schedule or when someone calls off.

- The requirement to "add/delete" an employee from my schedule, especially if they are from another office, is something that I am not fond of.

- While Makeshift works well for general employees, it becomes more complex with Mohs.

- The option to pick up or drop a shift is not applicable to our company as it is more suited for a restaurant or retail setting.

- Considering that many of the features in Makeshift are not utilized, it does not seem cost-effective for our company.

- Employees do not have access to Makeshift, which adds to the inefficiency.

- I am not in favor of all the admins being displayed on the schedule. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

It does not problem solve anything, it actually makes scheduling employees harder. Especially if they are are not usually in my office. Review collected by and hosted on G2.com.

IZ
Edge Kids Supervisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I like how simple it makes the process of moving/reassigning my team's shifts. I get a lot of requests during certain weeks, and it's all a breeze. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

Color pallete. The bland/blanche colors that are the same for each and every menu/ screen makes it more confusing to figure out which page i'm viewing. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Handling multiple requests for time off or exchanging shifts. Review collected by and hosted on G2.com.

Eric S.
ES
Payroll Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MakeShift?

MakeShift simplifies scheduling effortlessly! Plus, its integration with ADP Enhanced Time makes it the ideal solution for our needs. We considered Hot Schedules, but its lack of ADP integration made us choose otherwise. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

The only drawback is that if a team member used MakeShift at a previous employer, we encounter an error during import and need to contact MakeShift to have the email address removed from their old profile. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Finally, we have a thrid party partner that integrates with ADP Enhanced Time. Now our team members can find out when they are working, swap shifts and request time off all through an APP. Review collected by and hosted on G2.com.

VL
Manager of the restaurant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I loooove all the tools that app has and that it is that easy to use . You can build the schedules really fast with all the tools that are in the software, book days off, vacations, etc. Amazing !Great job! Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I love everything in that perfect software Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Saving my time a lot and help with managing Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MakeShift?

That staff have the convenience to drop and pick up shifts. Better time management for the scheduler. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

Is does not fully communicate with ADP. If we approve a partial day time off request, it completely wiped out the day in makeshift. Also, when an employee cancels an approved vacation request in ADP, it stays wiped out in makeshift. Not convenient at all. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Ease of scheduling a vast number of employees.

Causes additional work when dealing with ADP and time off requests. Review collected by and hosted on G2.com.

JP
Site Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MakeShift?

I like that you can personalize it to fit your job sites and programs.

I like that you can search staff names and build their schedule. Review collected by and hosted on G2.com.

What do you dislike about MakeShift?

I don't like that there is no chat feature

I don't like that admin's can't see when a staff drop or try to switch a shift until someone wants to pick it up. Review collected by and hosted on G2.com.

What problems is MakeShift solving and how is that benefiting you?

Better and easier way to build a schedule and have it available to be seen by all staff and admins across several programs Review collected by and hosted on G2.com.