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4.3 out of 5
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MailUp 
FT
Federico Gustavo T.
Professor
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about MailUp?
Combine the main requirements to provide solutions to the different stages of the MADIBA customer funnel in a simple and quick manner. Additionally, if any inquiries or issues arise, we quickly receive quality support from 100% empathetic collaborators. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
The delay that can arise at certain times in shipments is always a point to improve, although we understand that sometimes it is a complex point to resolve easily. Review collected by and hosted on G2.com.
44 out of 45 Total Reviews for MailUp
3.7 out of 5
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Overall Review Sentiment for MailUp
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DF
Davide F.
Digital Content Editor
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about MailUp?
I have been using Mailup for about four years to create and manage marketing campaigns.
One of my needs is combining different pieces of communication to users via SMS and emails
.
I work professionally in digital marketing, specifically managing donor retention and acquisition campaigns for specific causes in the non-profit sector.
Before using Mailup, I used different softwares to combine my users and groups' lists, going from SMS marketing tools to email marketing tools.
Passing data and lists from software to software often caused human errors, as I had to export and import user lists from one software to another.
And as human error is not uncommon, it happened that I sent messages to the wrong people, groups or lists.
Mailup can solve all these issues, which is helpful.
Of course, Mailup allows you to create distribution lists and recipient groups.
Other than that, I suggest using premade templates, which you can easily edit according to your brand guidelines. The premade templates are responsive and adapt quite perfectly to all email client, web-based or not. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
Sending newsletters is a bit slow, slower than other more tools. The slow sending speed is a point that, in my opinion, should be improved. I often have to send newsletters to around 10,000 users, and it takes at least an hour.
During this sending time, I can't send other emails to other users, so I have to wait.
As Mailup's annual fee is relatively high, as a user, I think I would need a better service and faster sending time. Review collected by and hosted on G2.com.
MD
Mauricio D.
Socio y Gerente General
Small-Business(50 or fewer emp.)
What do you like best about MailUp?
They have an amazing support team, always looking to help in different aspects. Also they have local people here in Chile for aiding in different items. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
The webapp is not really user friendly, at least the first times and compared to another solutions Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about MailUp?
The software is very complete, it provides simple but advanced features that fulfill all the needs of email marketing and automation marketing. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
Contact management could be easier. Sometimes it is difficult to find a contact, manage different lists, groups etc. Review collected by and hosted on G2.com.
GG
Giovanni G.
Content Manager
Small-Business(50 or fewer emp.)
FV
Florencia V.
Sr. Marketing Analyst
Mid-Market(51-1000 emp.)
What do you like best about MailUp?
The support team responds in a short time and with great clarity, being very effective in resolving inquiries. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
The platform's loading could be improved. For the times we handle today, the loading is somewhat slow. Review collected by and hosted on G2.com.
FR
Fiorella R.
Marketing Coordinator
Mid-Market(51-1000 emp.)
What do you like best about MailUp?
A very comprehensive platform, with a support team always ready to help and train you in the best way. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
I would like the tracking codes for analytics to be automated according to the campaign IDs. Review collected by and hosted on G2.com.
MC
Marcelo C.
Jefe de Marketing & Comunicación
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about MailUp?
The interface is visually pleasing, easy, and intuitive to use. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
that an additional email (or more) cannot be added in blind copy for automated mailings (e.g., birthday greetings) Review collected by and hosted on G2.com.
FB
Federico B.
Digital Business Manager
Mid-Market(51-1000 emp.)
JV
Javier Ignacio V.
Gerente Comercial & eCommerce en Direct Wines
Small-Business(50 or fewer emp.)
What do you like best about MailUp?
I love that it is integrated with Privy, VTEX, also the functionalities and filters it has make it a very robust tool, and the best of all is the support and team behind this company. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
that nothing bothers me but if I could check the historical data of vtex Review collected by and hosted on G2.com.
AB
Verified User in Building Materials
Mid-Market(51-1000 emp.)
What do you like best about MailUp?
It's easy to use even if you don't know anything about coding because there is a collection of drag & drop models and at the same time you can choose and edit html models. You can also use MailUp for sending SMS (you need separate business credit to do that). Like any other email marketing tool you can import a single contact or an .xls or .csv file and you can integrate MailUp with different applications. I like the thing that it has been developed in Italy and the server farm is in Italy as well. Review collected by and hosted on G2.com.
What do you dislike about MailUp?
It is not exactly bugs free. For example if you are working on a specific environment, the platform literally jumps and switch to another one without touching anything. Price is aligned with other platforms. Our subscription for example costs 1400€/year plus 244€/year (VAT non included). Review collected by and hosted on G2.com.
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