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MailerSend Reviews & Product Details

Keith E.
KE
Web Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MailerSend?

Mailersend was easy to set up and add to my website so I can be sure that my transactional emails go out on time and actually get delivered. Previously I had to use other plugins that required a more complicated setup with Gmail. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

I was hoping to use email templates with some of the standard WordPress emails that go out, such as new account confirmations and password reset emails. It turns out you'll need to use the API and will want a developer that can implement that for you. While this is probably ideal for websites with a large volume of emails going out, I don't require it enough to merit hiring someone to set it up. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

We need to ensure that our emails are sent out 100% of the time and don't get sent to spam. Until MailerSend, we used Gmail or Zoho with an SMTP plugin and another plugin for logging. With MailerSend, we are confident that our emails will land in our customers' inboxes safely and it is easy to set up. Review collected by and hosted on G2.com.

Response from MailerSend Marketing of MailerSend

Hey Keith,

Happy to hear from you 💙. You will be happy to know that no Developer is needed as we have a plugin for your WordPress emails! Take a look here for more information: https://www.mailersend.com/integrations/official-smtp-plugin 👈🏼

MailerSend Overview

What is MailerSend?

MailerSend is a transactional email and SMS service designed for developers to work faster and smarter. A drag & drop builder and dynamic templates enable anyone at any skill level to create personalized transactional emails, while our SMS templates help you create professional transactional SMS messages. MailerSend’s advanced infrastructure scales with your sendings, while the latest security protocols protect your sender reputation. Plus, you can integrate your email sending and tracking in your apps using SMTP or a flexible email API. Built by deliverability experts, and with the inbuilt email verification tool, you can rest easy knowing your messages will be delivered and avoid spam folders, while dedicated IPs are available for high-volume senders. Plus, inbound routing enables your customers to interact with your messages, sparking conversations and increasing engagement. Try it for FREE with 3,000 emails per month, then only pay for what you send. No contracts! The free plan includes the tools you need, including always 24/7 technical customer support.

MailerSend Details
Languages Supported
English
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Product Description

MailerSend is a new kind of transactional email service designed for collaboration across your teams. Intuitively-designed so anyone can contribute, while an advanced infrastructure and flexible payment plans let you scale your sendings quickly. Built by deliverability experts so you can rest easy knowing your emails will get delivered. Then, real-time analytics help you learn and optimize. Get started free with 12,000 emails/month, then only pay for what you send!


Seller Details
HQ Location
New York, New York
Twitter
@mailersend
598 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Description

MailerSend is a powerful transactional email system built for developers but designed so non-tech teams can contribute without coding. Intuitively-designed tools like a drag & drop builder and dynamic content templates help teams collaborate.


MailerSend M.
MM
Overview Provided by:

Recent MailerSend Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"Forced Upgrade and Unjust Policy Changes"
I've been a loyal customer for over a year, and I've always been satisfied with their service. Unfortunately, that's all changed.
HA
Henry A.Small-Business (50 or fewer emp.)
0.0 out of 5
"Features don't matter if it's going to be taken from under your feet in a few months to come."
I liked the features when they worked as they promised to. When no one meddled in my creation process of a document I spend a lot of my time changi...
Kyle P.
KP
Kyle P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very happy with Mailersend"
Support, service, and good product, plus a fair price
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

MailerSend Media

MailerSend Demo - Transactional SMS
Transactional SMS API
MailerSend Demo - Email verification
Advanced email verification so you send only to valid emails
MailerSend Demo - SMTP
SMTP Server
MailerSend Demo - Real-time analytics
Advanced email analytics
MailerSend Demo - Advanced email tracking
Advanced email tracking
MailerSend Demo - Multiple domains
Manage multiple domains
Answer a few questions to help the MailerSend community
Have you used MailerSend before?
Yes

Video Reviews

44 out of 45 Total Reviews for MailerSend

4.2 out of 5
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44 out of 45 Total Reviews for MailerSend
4.2 out of 5
44 out of 45 Total Reviews for MailerSend
4.2 out of 5

MailerSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailerSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Sporting Goods
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MailerSend?

I've been a loyal customer for over a year, and I've always been satisfied with their service. Unfortunately, that's all changed. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

They have recently decided to prioritize their bottom line over customer satisfaction. This is evident in their recent policy changes, which have forced me to upgrade my plan even though my current needs were being met. It's as if they're punishing me for being a loyal customer by forcing me to pay more for a service I don't need. This is a clear indication that they are more concerned with maximizing profits than providing excellent service to their customers.

As a small business owner, I rely on reliable email services to communicate with clients and manage my operations. The sudden increase in cost, coupled with the lack of flexibility, has made it difficult to justify staying with them. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

They provide SMTP servers for sending email. Review collected by and hosted on G2.com.

Response from MailerSend Marketing of MailerSend

Hi there,

We appreciate the feedback given. We of course want to acknowledge that we understand how important it would be keeping costs as low as possible as a small business owner. We have shared a blog on our website detailing the reason for our price increase, as to make sure we are able to connect with our users and our decision-making.

https://www.mailersend.com/newsroom/price-and-plans-changes

HA
Product Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about MailerSend?

I liked the features when they worked as they promised to. When no one meddled in my creation process of a document I spend a lot of my time changing to fit. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

This exact investment of using the features has become meaningless because this particular work was updated with forced elements onto it and I have no optional control over it. Especially when the promise was that it won't have any forced elements on it. The integrity of the decision-makers for the features brings meaninglessness to the features. I can't trust that anything I do going forward, anything I produce with the features will get drowned or not. Review collected by and hosted on G2.com.

Recommendations to others considering MailerSend:

I won't recommend, this problem is not a problem that is easy to fix. The fact that manipulating my emails is something you want to do but not give me control over what I want tells me a lot about the state of mind.

- Don't know, but will recommend again it(if your investment is for the long term)

- Mine got 2 years of work jeopardized. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

When it worked as it said it would, I used the service to send transactional email for our product and on behalf of other platform users. Review collected by and hosted on G2.com.

DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about MailerSend?

Pricing is competitive. They offer A/B testing for transactional emails, which I had trouble finding as most of their competitors only offer this for marketing emails. The golang library is quite decent; we were up and running in under an hour. I had a couple of questions which was answered quickly and competently via chat. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

There is a verification process which is not entirely transparent. They do aim to update you within 24 hours. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

Their email verification service will allow us to reduce bounce rates. Their A/B testing functionality for transactional emails will allow us to optimize the emails we send. Review collected by and hosted on G2.com.

Kyle P.
KP
Owner & Educator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MailerSend?

Support, service, and good product, plus a fair price Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

Nothing. Their support has been great right from the start. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

Transactional and notification emails are a nightmare. Mailersend offers a good product at a reasonable price. Review collected by and hosted on G2.com.

Matthias S.
MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MailerSend?

The editor works good, the user interface looked promising. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

First I wanted to connect Google Firebase to import authenticated users to mailersend. But the extension doesn't do anything, contacts still need to be imported manually. After trying to import contacts manually, mailersend tells me to upgrade because I cannot import users without credits. After upgrading, mailersend tells me that the subscription doesn't do anything for new contacts, but I need to buy credits to import them für 250$. After requesting mailersend to refund my money, they told me that they never refund money. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

I want to send mails to my users. Review collected by and hosted on G2.com.

Catalin Z.
CZ
Freelance Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MailerSend?

I have been using MailerSend for a year now for sending transactional emails on a couple of websites. It was very easy to integrate using our stack which is Laravel. A few days ago we had a problem with a form that was also sending an email and was used for spamming, the team was very responsive, and helpful and guided me to correct the problem and unlock our account. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

I haven't got any downsides on using MailerSend so far, considering our specific work. Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

I run a small side SaaS business and MailerSend helps with all the transactional emails we need, registration, notifications on different things that are happening on the platform, etc. Review collected by and hosted on G2.com.

Armen K.
AK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MailerSend?

Simplicity of the service itself, as well as great customer support. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

No outright downsides, however would be great to have easier handover process for account transfers (especially for agency teams). Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

Transactional email sending - simple, easy to implement service. Review collected by and hosted on G2.com.

AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about MailerSend?

easy to use

easy to install

full report

technical service really very efficient and fast (Thank you Mark and Kael) Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

//////////////////////////////////////// Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

Our customers were unable to scan their mailbox due to blocked IPs. Review collected by and hosted on G2.com.

František S.
FS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about MailerSend?

- easy to set up

- SDK available

- friendly pricing

- clean UI Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

I have not encountered any issues while using the service for several months Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

Digital Ocean does not allow email sending on its servers, hence MailerSend. Review collected by and hosted on G2.com.

CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about MailerSend?

The platform is very good, easy to use and support is very fast! We liked a lot! Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

I still haven't figured out what I don't like Review collected by and hosted on G2.com.

What problems is MailerSend solving and how is that benefiting you?

Sending notifications from our applications Review collected by and hosted on G2.com.