Magento Open Source Features
What are the features of Magento Open Source?
Merchandising/Marketing
- Promotions and Discounts
- SEO
Product Catalog
- Content Management
- Product Search and Filtering
Order Process
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
Platform
- Customization
- User Management
- Security
- Performance and Reliability
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Technology Glossary Features
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Magento OS Categories on G2
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Merchandising/Marketing
Storefront Design Tools | Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience 133 reviewers of Magento Open Source have provided feedback on this feature. | 77% (Based on 133 reviews) | |
Recommendations / Personalization | Based on 133 Magento Open Source reviews and verified by the G2 Product R&D team. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc | 78% (Based on 133 reviews) | |
Promotions and Discounts | Based on 142 Magento Open Source reviews and verified by the G2 Product R&D team. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 81% (Based on 142 reviews) | |
Shopping Cart Abandonment | Based on 129 Magento Open Source reviews and verified by the G2 Product R&D team. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. | 70% (Based on 129 reviews) | |
Product Reviews | Based on 131 Magento Open Source reviews and verified by the G2 Product R&D team. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 77% (Based on 131 reviews) | |
SEO | As reported in 142 Magento Open Source reviews. Provides tools to drive traffic to pages via organic search | 80% (Based on 142 reviews) |
Product Catalog
Content Management | Ability to add/update products, product pricing, product information and other content included on eCommerce site. This feature was mentioned in 143 Magento Open Source reviews. | 83% (Based on 143 reviews) | |
Product Search and Filtering | Based on 143 Magento Open Source reviews and verified by the G2 Product R&D team. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 78% (Based on 143 reviews) | |
Intangible Products | See feature definition | Based on 113 Magento Open Source reviews and verified by the G2 Product R&D team. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 79% (Based on 113 reviews) |
Order Process
Checkout Process | See feature definition | Based on 143 Magento Open Source reviews and verified by the G2 Product R&D team. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 82% (Based on 143 reviews) |
Shipping Options | Based on 142 Magento Open Source reviews and verified by the G2 Product R&D team. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 83% (Based on 142 reviews) | |
Tax Display and Processing | Based on 141 Magento Open Source reviews and verified by the G2 Product R&D team. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. | 82% (Based on 141 reviews) | |
Payment Processing | Based on 140 Magento Open Source reviews and verified by the G2 Product R&D team. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 85% (Based on 140 reviews) | |
Order Management | Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. This feature was mentioned in 144 Magento Open Source reviews. | 86% (Based on 144 reviews) | |
Returns / Refunds | Based on 135 Magento Open Source reviews and verified by the G2 Product R&D team. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 80% (Based on 135 reviews) | |
Inventory Management | Displays inventory levels of products in real time. Displays inventory by location if required. 136 reviewers of Magento Open Source have provided feedback on this feature. | 82% (Based on 136 reviews) | |
Multi-Channel Fulfillment | Based on 116 Magento Open Source reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | 80% (Based on 116 reviews) |
Multi-Channel Support
Omnichannel | Based on 122 Magento Open Source reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 80% (Based on 122 reviews) | |
Mobile | Based on 130 Magento Open Source reviews and verified by the G2 Product R&D team. Features that enable customers to easily to shop for products using a mobile device. | 78% (Based on 130 reviews) | |
Social Commerce | Based on 117 Magento Open Source reviews and verified by the G2 Product R&D team. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 76% (Based on 117 reviews) | |
Customer Service | Based on 115 Magento Open Source reviews and verified by the G2 Product R&D team. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | 76% (Based on 115 reviews) | |
Store Locator | Based on 101 Magento Open Source reviews and verified by the G2 Product R&D team. Enable customers to locate and navigate to physical locations by zip code, city or GPS | 77% (Based on 101 reviews) | |
B2B | Based on 100 Magento Open Source reviews and verified by the G2 Product R&D team. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 81% (Based on 100 reviews) |
Platform
APIs | Based on 122 Magento Open Source reviews and verified by the G2 Product R&D team. System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 81% (Based on 122 reviews) | |
Customization | Based on 134 Magento Open Source reviews and verified by the G2 Product R&D team. Product provides tools to customize web store front, business process, etc. to meet unique business needs. | 83% (Based on 134 reviews) | |
Integrations to Add-on Tools | Based on 126 Magento Open Source reviews and verified by the G2 Product R&D team. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 83% (Based on 126 reviews) | |
User Management | Based on 138 Magento Open Source reviews and verified by the G2 Product R&D team. Enables customers to update their own user information, settings and preferences. | 84% (Based on 138 reviews) | |
Security | Based on 136 Magento Open Source reviews and verified by the G2 Product R&D team. Software provides appropriate tools and certifications to protect against fraud and malicious attacks | 84% (Based on 136 reviews) | |
Admin Access Rights | Based on 128 Magento Open Source reviews and verified by the G2 Product R&D team. Provides ability to control editing rights by product category, geography etc. | 89% (Based on 128 reviews) | |
Test-to-Product Migration | Based on 117 Magento Open Source reviews and verified by the G2 Product R&D team. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 79% (Based on 117 reviews) | |
Internationalization | Based on 111 Magento Open Source reviews and verified by the G2 Product R&D team. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | 85% (Based on 111 reviews) | |
Cross Browser Support | Based on 127 Magento Open Source reviews and verified by the G2 Product R&D team. Enables store or site to provide the same user experience in all browsers and browser versions. | 84% (Based on 127 reviews) | |
Performance and Reliability | Based on 139 Magento Open Source reviews and verified by the G2 Product R&D team. Software performs well and runs with minimal unscheduled downtime | 81% (Based on 139 reviews) |
Omnichannel Features
Retail Management | The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. 16 reviewers of Magento Open Source have provided feedback on this feature. | 85% (Based on 16 reviews) | |
POS Integration | The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. This feature was mentioned in 15 Magento Open Source reviews. | 84% (Based on 15 reviews) | |
Social Media Integration | Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. 15 reviewers of Magento Open Source have provided feedback on this feature. | 84% (Based on 15 reviews) | |
Customer Service Integration | The ability to integrate customer service into all channels. This feature was mentioned in 14 Magento Open Source reviews. | 90% (Based on 14 reviews) | |
Marketing Tools | The ability to integrate marketing tools into all channels. 15 reviewers of Magento Open Source have provided feedback on this feature. | 84% (Based on 15 reviews) | |
E-commerce Integration | Based on 16 Magento Open Source reviews. Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. | 89% (Based on 16 reviews) | |
ERP Integration | The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. This feature was mentioned in 16 Magento Open Source reviews. | 83% (Based on 16 reviews) |
Reporting
Reports & Analytics | Based on 16 Magento Open Source reviews. Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. | 84% (Based on 16 reviews) | |
Data Transfer Tools | Based on 15 Magento Open Source reviews. The ability to transfer data between channels in order to streamline operations. | 87% (Based on 15 reviews) |
Headless Commerce
Decoupling | Based on 44 Magento Open Source reviews. Ability to disconnect the front office from the back office of an e-commerce platform | 81% (Based on 44 reviews) | |
REST APIs | Provide APIs that allow for interaction with RESTful web services 47 reviewers of Magento Open Source have provided feedback on this feature. | 85% (Based on 47 reviews) | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end 47 reviewers of Magento Open Source have provided feedback on this feature. | 83% (Based on 47 reviews) | |
Customization | Allows developers to customize the platform using multiple programming languages 54 reviewers of Magento Open Source have provided feedback on this feature. | 89% (Based on 54 reviews) | |
Extensibility | Based on 50 Magento Open Source reviews. Include prebuilt integrations with multiple systems such as ERP and CRM | 88% (Based on 50 reviews) |
