Magento 2 Cancel Order by Customer
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Magento 2 Cancel Order by Customer
By FMEextensions
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4.8 out of 5 stars
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Magento 2 Cancel Order by Customer Reviews & Product Details

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Burhan B.
BB
SDE I | Frontend Engineer
Small-Business(50 or fewer emp.)
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What do you like best about Magento 2 Cancel Order by Customer?

Customer support tickets can be reduced thanks to this convenient and customer-friendly feature. It's easy to use. Customers can cancel any pending orders by logging into their accounts and going to "My Orders.". You can also customize the email notifications so you and your customers are notified when an order is canceled. Review collected by and hosted on G2.com.

What do you dislike about Magento 2 Cancel Order by Customer?

May not be compatible with all Magento themes and extensions Review collected by and hosted on G2.com.

What problems is Magento 2 Cancel Order by Customer solving and how is that benefiting you?

Cancelling an order with ease. It helps you get fewer customer support tickets. Enhance the overall experience of customers Review collected by and hosted on G2.com.

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Magento 2 Cancel Order by Customer Overview

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What is Magento 2 Cancel Order by Customer?

It often happens in ecommerce that customers order a wrong item by mistake or they change their mind after they have placed an order. In such cases, it’s a good practice to provide customers the option to submit an order cancellation request. Not only does it improve the user experience but also increases your store’s credibility. Magento 2 by default does not have this option. So if a customer makes a wrong order, they are not able to revert it. As a result, they either return the product or get a product that is of no use to them. Keeping this limitation in mind, FMEextensions has come up with the Magento 2 cancel order by customer extension that allows Magento 2 merchants to add the cancel order functionality to their store. Customers can put up a request to cancel an order with the reason and the store admin can approve or disapprove the request. The extension provides the following features. - Customers can request to cancel whole order or specific items - Allow cancelation based on order status - Approve or disapprove a request based on the provided reason

Magento 2 Cancel Order by Customer Details
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Product Description

It often happens in ecommerce that customers order a wrong item by mistake or they change their mind after they have placed an order. In such cases, it’s a good practice to provide customers the option to submit an order cancellation request. Not only does it improve the user experience but also increases your store’s credibility. Magento 2 by default does not have this option. So if a customer makes a wrong order, they are not able to revert it. As a result, they either return the product or get a product that is of no use to them. Keeping this limitation in mind, FMEextensions has come up with the Magento 2 cancel order by customer extension that allows Magento 2 merchants to add the cancel order functionality to their store. Customers can put up a request to cancel an order with the reason and the store admin can approve or disapprove the request. The extension provides the following features. - Customers can request to cancel whole order or specific items - Allow cancelation based on order status - Approve or disapprove a request based on the provided reason

Seller Details
Seller
FMEextensions
Year Founded
2009
HQ Location
Islamabad
Twitter
@FMEextension
716 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
SW
Overview Provided by:
Simon Walker
Magento Solutions Provider

Recent Magento 2 Cancel Order by Customer Reviews

Shanky S.
SS
Shanky S.Small-Business (50 or fewer emp.)
5.0 out of 5
"magento e-commerce platform"
allow customer cancel order easy to use not hate for person and customer to verify decison and good customer support good management strong chec...
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Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent feature add on for Magento"
Magento 2 is a best e-commerce platform and Magento 2 Cancel order extension is the best add on which is easy to install and integrate with Magento...
Read more
Mohamed R.
MR
Mohamed R.Enterprise (> 1000 emp.)
4.5 out of 5
"Used every day for customer service work"
It is very useful and necessary in my work field
Read more
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4 out of 5 Total Reviews for Magento 2 Cancel Order by Customer

4.8 out of 5
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4 out of 5 Total Reviews for Magento 2 Cancel Order by Customer
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Magento 2 Cancel Order by Customer Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Shanky S.
SS
Software Developer
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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(Original )Information
What do you like best about Magento 2 Cancel Order by Customer?

allow customer cancel order easy to use not hate for person and customer to verify decison and good customer support

good management strong checkout process minimize third party extension and easy to use and learn is implement and maximum time and catalog integrate magento free open source ec ommerce platform magentois seaarch optimization user friendly and allowing brands to mange operations and sales paltform the frequency of use each task and different task follow command to be excecute Review collected by and hosted on G2.com.

What do you dislike about Magento 2 Cancel Order by Customer?

process status is canceled or you can mark order only cancel reduce initial server respons time and low quality of work third party Review collected by and hosted on G2.com.

What problems is Magento 2 Cancel Order by Customer solving and how is that benefiting you?

lack of magento technical support

cost of magento platform is higher than other platform or logical isuues third party and system very large and complex structure Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about Magento 2 Cancel Order by Customer?

Magento 2 is a best e-commerce platform and Magento 2 Cancel order extension is the best add on which is easy to install and integrate with Magento for the management of order cancellation by customers Review collected by and hosted on G2.com.

What do you dislike about Magento 2 Cancel Order by Customer?

I am satisfied with the support and service of the extension vendors they are very helpful and resolve all questions and queries Review collected by and hosted on G2.com.

What problems is Magento 2 Cancel Order by Customer solving and how is that benefiting you?

Magento 2 Cancel order extension has helped us in the improvement of work speed as we now can cancel the orders by customers which not default functionality of Magento 2. I am completely satisfied by using the extension. Review collected by and hosted on G2.com.

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Mohamed R.
MR
Customer Care Associate
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Magento 2 Cancel Order by Customer?

It is very useful and necessary in my work field Review collected by and hosted on G2.com.

What do you dislike about Magento 2 Cancel Order by Customer?

Nothing it is a great tool for business owners to track customer's records and more Review collected by and hosted on G2.com.

What problems is Magento 2 Cancel Order by Customer solving and how is that benefiting you?

It solve alot of problems like cancelling customer's orders faster and tracking payement methods and return reqeusts Review collected by and hosted on G2.com.

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Verified User in Food Production
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Small-Business(50 or fewer emp.)
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What do you like best about Magento 2 Cancel Order by Customer?

Being user friendly and simple to issue a refund. Review collected by and hosted on G2.com.

What do you dislike about Magento 2 Cancel Order by Customer?

You can only cancel orders under pending status. Review collected by and hosted on G2.com.

What problems is Magento 2 Cancel Order by Customer solving and how is that benefiting you?

Cancelling and issuing refunds effiecently and effectively. Review collected by and hosted on G2.com.

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