With Luster reps can practice new skills, talk tracks and objection responses in a low stakes, hyper realistic environment. It allows them to get more "at bats" and get real time feedback from the AI. Reps gained confidence and appreciated the realistic nature of the scenarios. Our sales leaders also love Luster because it allows them to quickly assess the skills of their team and be targeted in their coaching without a huge burden on them to listen to a ton of live or recorded calls.

Ultimately, this tool proved it's value - when we compared our results both before and after using Luster, we saw an increase in actual lead to opportunity conversion as well as incremental increases in average deal size. I would highly recommend this tool for any team that needs opportunities to practice skills without fear of jeopardizing an actual deal or client relationship.

As an enablement leader, I appreciated the ability to see the analytics of skill performance across the team to help inform our enablement strategy moving forward. We have incorporated Luster sessions into our onboarding program and it's a great way to hep our reps ramp faster and get that critical practice in their first few days and weeks.

Finally, the entire Luster team was great to work with - from initial setup to ongoing support, they were super responsive to requests and have continued to innovate on the product week over week. I'm very exited to see how they continue to develop the tool over the next few quarters. Review collected by and hosted on G2.com.

What do you dislike about Luster?

In some cases, reps felt like the responses or objections became predictable, so it might help to build out a more extensive library of personas and scenarios.

The more context you can apply to the scenarios, the more realistic they will be - I believe that soon we will be able to provide the AI with actual client call transcripts to "learn" how our prospects and customers actually behave which would greatly enhance the true to life nature of the sessions. Review collected by and hosted on G2.com.

What problems is Luster solving and how is that benefiting you?

One of the biggest challenges that we were looking to solve with Luster was to help us in driving more qualified pipeline. Many times our least experienced sellers are the ones making outbound calls and this tool allows them to practice new approaches, talk tracks/messaging or how to overcome those initial objections in a safe "low risk" environment. We are seeing increased confidence and higher lead to opportunity conversion rates with the reps that are practicing with Luster. Review collected by and hosted on G2.com.

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What is Luster?

Say Hello to Predictive Enablement™ What if you could foresee the training, coaching, and ingrainment gaps down to the individual skill or stage in the sales process before it ever impacts a deal? With Luster, you can. Luster’s revolutionary Predictive Enablement™ technology accurately predicts and closes individual skill gaps before they impact sales performance, ensuring your team consistently performs at its best. 💎 Hyper-Realistic Simulations: Personalized AI-simulated practice environments create engaging scenarios for each sales stage, buyer persona, and deal size. 💎 Skill Drills: Focused sessions where sales reps master skills like objection handling, value proposition delivery, and discovery with specific personas, receiving instant feedback. 💎 Rep & Team Level Insights: Real-time visibility into skill proficiencies and deficiencies at both the individual and team levels, allowing for targeted coaching and precise measurement of enablement ROI. 💎 Custom Customer Personas: Luster utilizes real customer data, such as LinkedIn profiles, phone calls, and email analysis, to create tailored customer personas. These personas accurately reflect real clients, enabling hyper-realistic practice scenarios that mirror actual sales interactions and allowing sellers to prepare for anticipated roadblocks. Our Promise Sales excellence stems from the ability to apply knowledge confidently under real pressure. Our platform offers a safe, innovative space for sales reps to experiment, learn from their mistakes, and refine their approach without the risk of losing customers. Elevate beyond basic training and truly empower your team with Luster AI’s advanced Predictive Enablement™ technology. Ready to revolutionize your sales performance? Contact us today for a demo.

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Product Description

Say Hello to Predictive Enablement™ What if you could foresee the training, coaching, and ingrainment gaps down to the individual skill or stage in the sales process before it ever impacts a deal? With Luster, you can. Luster’s revolutionary Predictive Enablement™ technology accurately predicts and closes individual skill gaps before they impact sales performance, ensuring your team consistently performs at its best. Proudly backed by High Alpha. 💎 Hyper-Realistic Simulations: Personalized AI-simulated practice environments create engaging scenarios for each sales stage, buyer persona, and deal size. 💎 Skill Drills: Focused sessions where sales reps master skills like objection handling, value proposition delivery, and discovery with specific personas, receiving instant feedback. 💎 Rep & Team Level Insights: Real-time visibility into skill proficiencies and deficiencies at both the individual and team levels, allowing for targeted coaching and precise measurement of enablement ROI. 💎 Custom Customer Personas: Luster utilizes real customer data, such as LinkedIn profiles, phone calls, and email analysis, to create tailored customer personas. These personas accurately reflect real clients, enabling hyper-realistic practice scenarios that mirror actual sales interactions and allowing sellers to prepare for anticipated roadblocks. Our Promise Sales excellence stems from the ability to apply knowledge confidently under real pressure. Our platform offers a safe, innovative space for sales reps to experiment, learn from their mistakes, and refine their approach without the risk of losing customers. Join Us Elevate beyond basic training and truly empower your team with Luster AI’s advanced Predictive Enablement™ technology. Ready to revolutionize your sales performance? Contact us today for a demo.

Seller Details

Seller

Luster

Year Founded

2024

HQ Location

Indianapolis , US

LinkedIn® Page

www.linkedin.com
11 employees on LinkedIn®

CB

Overview Provided by:

Christina Brady

Recent Luster Reviews

11/1/2024

NL

Nina L.Enterprise (> 1000 emp.)

4.5 out of 5

"Luster drives confidence and higher performance in reps"

With Luster reps can practice new skills, talk tracks and objection responses in a low stakes, hyper realistic environment. It allows them to get m...