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LucidLink Reviews & Product Details - Page 7

LucidLink Overview

What is LucidLink?

LucidLink is a cloud-based file collaboration platform that empowers teams across industries to work together effortlessly, no matter where they’re located. By combining the familiarity of a local drive with the flexibility and power of cloud storage, LucidLink gives users the ability to access, edit, and share files in real time within a single, secure shared filespace. Built with creative professionals in mind, LucidLink is a game-changer for industries like media production, design, and film. It’s equally valuable for teams in marketing, architecture, engineering, healthcare, and enterprises working with large datasets. LucidLink eliminates the delays of traditional file-sharing methods, enabling teams to collaborate simultaneously and stay productive around the clock. What makes LucidLink stand out is its ability to provide immediate access to shared files—no downloading, syncing, or waiting. This means teams can start working on projects right away, seamlessly handling even the largest files and keeping workflows moving without interruption. It’s designed to adapt to the way teams work, not the other way around. Security is fundamental to LucidLink. With zero-knowledge encryption, centralized access management, and single sign-on (SSO) integration, your files are accessible only to authorized users. Whether you’re working on sensitive creative assets or proprietary business content, you can trust LucidLink to keep your data secure. LucidLink works seamlessly with tools like Adobe Premiere Pro, Media Composer, DaVinci Resolve, and CAD software, making it easy to integrate into existing workflows. With an intuitive setup and minimal learning curve, teams can start collaborating instantly without missing a beat. Whether it’s a small creative studio or a global enterprise, LucidLink helps organizations unlock their potential, improve efficiency, and stay ahead in today’s fast-paced digital landscape.

LucidLink Details
Product Website
Languages Supported
English
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Product Description

Lucid provides a cloud-backed distributed file service allowing instant access to an unlimited, shared and secure file space in the cloud of your choice no syncing or downloading.


Seller Details
Company Website
Year Founded
2016
HQ Location
San Francisco, California, United States
Twitter
@Lucid_Link
1,149 Twitter followers
LinkedIn® Page
www.linkedin.com
197 employees on LinkedIn®
Description

Driven by a shared passion for streamlining the creative collaboration process, George Dochev and Peter Thompson founded LucidLink in
016. Seeing a need for a better way to work, they introduced the world to a first-of-its-kind storage collaboration platform where teams never have to worry about data security, accessibility or the dreaded versioning conflict disaster. Combining the ease of a local drive with the power of the cloud, LucidLink allows your team to collaborate and edit files instantly, securely and from anywhere in the world with a single shared filespace. Spotify, Paramount, Adobe and countless others have used LucidLink to tap into global talent, widening their network and increasing their overall creativity and project efficiency. Privately held and headquartered in San Francisco, California, with an office in Sofia, Bulgaria, LucidLink understands the power of an international team, employing people across Europe, North America and Australia.


Leda P.
LP
Overview Provided by:

Recent LucidLink Reviews

PP
Patrick P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Excellent and handy product with a couple of small drawbacks"
Connecting edits together with the team is a massively helpful thing to have.
Alvaro H.
AH
Alvaro H.Mid-Market (51-1000 emp.)
2.5 out of 5
"Not suitable for collaborative work and when you are on transit"
How it handles very big files. You can open them very quickly. We can install it quite easy with Azure Politics. The support response is within 24h...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Lucid link"
LucidLink makes remote collaboration effortless. The ability to access large files instantly without downloading them is a game-changer, especially...
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LucidLink Security
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LucidLink Media

LucidLink Demo - LucidLink setup
Workspace login
LucidLink Demo - LucidLink high-performance storage
Creating your first filespace
LucidLink Demo - LucidLink desktop
Connect your filespace
LucidLink Demo - LucidLink easy file system
Use files and folders in the cloud as if they are on your local disk
Play LucidLink Video
‘Unbound’ is a customer profile series that delves into how Creatives, aided by LucidLink, can foster collaboration, produce exceptional work, and overcome challenges with relentless determination. 

Episode 1 features Versus.
Play LucidLink Video
‘Unbound’ is a customer profile series that delves into how Creatives, aided by LucidLink, can foster collaboration, produce exceptional work, and overcome challenges with relentless determination. Episode 1 features Versus.
‘Unbound’ is a customer profile series that delves into how Creatives, aided by LucidLink, can foster collaboration, produce exceptional work, and overcome challenges with relentless determination. 

Episode 2 features Sandwich.
Play LucidLink Video
‘Unbound’ is a customer profile series that delves into how Creatives, aided by LucidLink, can foster collaboration, produce exceptional work, and overcome challenges with relentless determination. Episode 2 features Sandwich.
Answer a few questions to help the LucidLink community
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303 LucidLink Reviews

4.6 out of 5
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303 LucidLink Reviews
4.6 out of 5
303 LucidLink Reviews
4.6 out of 5

LucidLink Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LucidLinkQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jimi C.
JC
Creative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

Lucid Link allows my colleagues and I to work remotely seamlessly across Premiere projects. With minimal lagging and fast uploading/downloading. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Everything seems great so far, lots of updates and tech support. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Sharing Premiere projects remotely with multiple editors Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your positive experience Jimi!

It's awesome to hear that LucidLink has been a game changer for you and your colleagues, enabling seamless remote work on Premiere projects with minimal lag and fast file transfers. We're glad you've found our updates and tech support helpful. If you ever encounter any issues or have suggestions for improvement, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success with LucidLink. Thank you for choosing us to enhance your collaborative workflow!

Verified User in Motion Pictures and Film
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

we can easily work with remote freelancers on large files and they pick the system up very quickly. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

we had a system outage earlier this year that took a couple of days to fix Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

We work with lots of remote freelancers and they can install and use LucidLink quickly and easily, getting access to our files but also we then have access to their files for further editing, removing the need for slow we transfers. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your experience! We’re glad to hear that LucidLink is streamlining your collaboration with remote freelancers, making large file sharing and access smoother. We understand how frustrating outages can be, and we apologize for any disruption caused. We’ve taken deliberate steps to enhance system reliability and prevent similar issues in the future. Your feedback is crucial as we continue to improve!

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

* ease of accessibiliy to the information stored on lucid, from multiple locations (even across the country)

* the ability to grant multiple access levels to individuals

* the interface and integrations are both great Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

* sometimes a locations firewalls and or internet security settings create a major hangup - is there a way to identify what the hold ups may be?

* the syncing circle is great, but is there a way to show how much longer syncing will take?

* Not a dislike per se, but the cost per month can be a barrier between those who are leaving what used to be a "free" option (a la Box) and are now looking for a new cloud based storage option. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

I work for a company that works on multiple projects at one time, with many TBs of data that need to be both stored and accessed for any length of time (one day to a year plus). Lucid is the cloud based system that the company uses for our various employees across the US to access the project information and work from. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your experience with LucidLink! We're thrilled to hear that our platform has been instrumental in providing ease of accessibility to your company's data from various locations across the country.

It's fantastic to know that you appreciate our platform's ease of accessibility, the ability to grant multiple access levels, and the quality of our interface and integrations.

We understand the challenges you've faced with location firewalls and internet security settings causing hangups. Rest assured, we're actively working on ways to improve the user experience in such instances. In the meantime, our customer support team is always available to assist, so please don't hesitate to reach out if you encounter any issues.

We appreciate your feedback about providing more visibility into syncing times and acknowledge that cost can sometimes be a barrier for users transitioning from free options to cloud-based storage solutions like LucidLink.

LucidLink aims to streamline project management and data accessibility for companies like yours with multiple projects and large datasets. We're thrilled that our platform is benefiting you and your team in this regard.

Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

The most critical thing about LucidLink is that it give us one point of contact for our footage and edit project. It solves the biggest logistical headache when it comes to using remote workers on our projects. Not far behind is the security of knowing that we don' t have to send our footage out and we can control who has access to projects. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

The only issues we have with LucidLink are related to quality of internet access to projects. Unfortunately we are at the mercy of users internet access, and while it is better than a lot of systems, we still have to navigate the inconsistent service layer for each user. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

As stated right at the top, the biggest solve is that it gives us one point of contact for our projects. The security of not having to send our footage out is also very useful. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you so much for sharing your thoughts on LucidLink! It's awesome to hear that you find our solution fantastic.

The way LucidLink provides a single point of contact for your footage and edit projects sounds like a game-changer. Dealing with remote workers can be a logistical headache, so it's great to know that LucidLink simplifies that for you. And yeah, having control over who accesses your projects and knowing your footage stays secure is a big plus!

While no system is without its limitations, we're constantly working to minimize the impact of internet connection issues with our built-in features.

Verified User in Media Production
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

Easability to share files back and forth to multiple people Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Only really downside is that its speed is based on your own internet service, the slower it is on your end, the slower things will be. Would also like some sort of notification if an upload fails other than seeing the icon in finder. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Multiple video editors across the US can now access the same video Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your feedback on LucidLink! We're thrilled to hear that you appreciate the ease of sharing files with multiple users. We understand your concerns about speed and notifications for failed uploads. Our team is constantly working to improve our service, and your feedback will be shared with them for consideration.

Ensuring a seamless experience for our users, especially for video editors collaborating across different locations, is our priority. We appreciate your support and are committed to enhancing your experience with LucidLink. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to assist you every step of the way.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

It is very easy to share documents and data and the large storage comes in very handy when dealing with projects that have very large files. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

When working on a word document or excel document, only one person can open it at a time. Maybe its not a lucid problem but a microsoft problem Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Collaboration and having all documents stored under one place. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your experience! We’re delighted to hear that LucidLink has made file sharing and data management so seamless for your team, especially with projects involving large files. Providing reliable, large-scale storage is one of our key goals, so it’s great to know it’s been valuable for you.

We appreciate your note regarding the limitation with Word and Excel documents. We’re always exploring new ways to enhance collaboration, and your feedback is very helpful in that process!

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about LucidLink?

I like that no matter where my team is we can access and upload content. It helps us not have to worry about physical drives and the limit to space Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Nothing so far it's been such a asset for my team! Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

How my team accesses content from different locations and having all our assets in one location Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

We are thrilled to hear that LucidLink has greatly improved your workflow! It's fantastic to know that our platform has made accessing and uploading content easier for your team. We appreciate your positive feedback and are delighted that you have found LucidLink to be such a valuable asset. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing LucidLink!

Verified User in Animation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

From a high level the client/users experience a network-like experience with no need to perform manual syncs or pull data. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

The disadvantage really is in the fact that internet access is required for this to work. There seems to be no 'offline' mode except if internet is down for a short period during use.

It would be nice to prioritise files to upload/download when there is a bottlneck. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It allows a flexibile way for computer artists to work on the same media via cloud as if the files were located on a company server. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for your thoughtful review! We’re thrilled to hear that LucidLink is providing a seamless, network-like experience for your users without the need for manual syncing. Making cloud-based workflows feel as intuitive and smooth as local storage is a core focus for us, so it’s great to know this has been your experience.

We understand the challenges related to internet dependency and offline access, and your point about prioritizing uploads/downloads during bottlenecks is well taken. These are areas we’re constantly working to improve, and your feedback helps us better align our development efforts with user needs.

It’s fantastic to hear that LucidLink is enabling flexible collaboration for your team, allowing computer artists to work smoothly on shared media from the cloud. If you have any further suggestions or questions, we’re here to support you!

Verified User in Design
AD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

We have completely got rid of our in house servers and exclusivly use lucidlink.

We have remote and hybrid workers around the world who can access and edit our data instantly without a vpn or workaround Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I would say the only downside is the lengthy install Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Lucid solves the vpn and on premise file server issue Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
(Original )

It's great to hear that LucidLink has solved your VPN and on-premise file server issues, making data access and editing seamless for your global team. We're glad to be a part of your solution!

simon T.
ST
Group Operations manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

It's a really simple interface to connect all business users into a familiar architecture. The 'file share' function that enables pin pointing of individual files or folders is really helpful for collaboration.

Allowing admin to ring-fence certain folders or files means we can allow access to freelancers without them wandering off into our server. Once we had our set-up customised, there was very little need to maintain from our side. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Sometimes the indexing takes time if you've been off the server for a few days. At the start back from holiday or festive breaks, this can be annoying. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

We use the storage across the business, one side use the Wasabi platform and the moving image team use an IBM server, both are now accessible and we can share between each server Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your positive experience with LucidLink. It's great to hear that the platform has been beneficial for your business by enabling access and collaboration across different servers. We understand the inconvenience of slow indexing and will strive to address this issue.