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LucidLink Reviews & Product Details - Page 5

LucidLink Overview

What is LucidLink?

LucidLink is a cloud-based file collaboration platform that empowers teams across industries to work together effortlessly, no matter where they’re located. By combining the familiarity of a local drive with the flexibility and power of cloud storage, LucidLink gives users the ability to access, edit, and share files in real time within a single, secure shared filespace. Built with creative professionals in mind, LucidLink is a game-changer for industries like media production, design, and film. It’s equally valuable for teams in marketing, architecture, engineering, healthcare, and enterprises working with large datasets. LucidLink eliminates the delays of traditional file-sharing methods, enabling teams to collaborate simultaneously and stay productive around the clock. What makes LucidLink stand out is its ability to provide immediate access to shared files—no downloading, syncing, or waiting. This means teams can start working on projects right away, seamlessly handling even the largest files and keeping workflows moving without interruption. It’s designed to adapt to the way teams work, not the other way around. Security is fundamental to LucidLink. With zero-knowledge encryption, centralized access management, and single sign-on (SSO) integration, your files are accessible only to authorized users. Whether you’re working on sensitive creative assets or proprietary business content, you can trust LucidLink to keep your data secure. LucidLink works seamlessly with tools like Adobe Premiere Pro, Media Composer, DaVinci Resolve, and CAD software, making it easy to integrate into existing workflows. With an intuitive setup and minimal learning curve, teams can start collaborating instantly without missing a beat. Whether it’s a small creative studio or a global enterprise, LucidLink helps organizations unlock their potential, improve efficiency, and stay ahead in today’s fast-paced digital landscape.

LucidLink Details
Product Website
Languages Supported
English
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Product Description

Lucid provides a cloud-backed distributed file service allowing instant access to an unlimited, shared and secure file space in the cloud of your choice no syncing or downloading.


Seller Details
Company Website
Year Founded
2016
HQ Location
San Francisco, California, United States
Twitter
@Lucid_Link
1,149 Twitter followers
LinkedIn® Page
www.linkedin.com
197 employees on LinkedIn®
Description

Driven by a shared passion for streamlining the creative collaboration process, George Dochev and Peter Thompson founded LucidLink in
016. Seeing a need for a better way to work, they introduced the world to a first-of-its-kind storage collaboration platform where teams never have to worry about data security, accessibility or the dreaded versioning conflict disaster. Combining the ease of a local drive with the power of the cloud, LucidLink allows your team to collaborate and edit files instantly, securely and from anywhere in the world with a single shared filespace. Spotify, Paramount, Adobe and countless others have used LucidLink to tap into global talent, widening their network and increasing their overall creativity and project efficiency. Privately held and headquartered in San Francisco, California, with an office in Sofia, Bulgaria, LucidLink understands the power of an international team, employing people across Europe, North America and Australia.


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Recent LucidLink Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy access to all the files we use as a team"
The ease of use and implementation is great. It works very well, and I rarely have connection issues, even when accessing multiple documents.
NA
Natalie A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great service for any team!"
Our team is very small and completely remote. LucidLink is a fantastic way for us to share and store files. Its so seamless we forget we're using i...
DH
Dan H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Lucid Link-Great Workflow"
Being a cloud based software..is great for archiving and to edit from, especially when traveling on the road.
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LucidLink Security
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316 out of 317 Total Reviews for LucidLink

4.6 out of 5
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316 out of 317 Total Reviews for LucidLink
4.6 out of 5
316 out of 317 Total Reviews for LucidLink
4.6 out of 5

LucidLink Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LucidLinkQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

Lucidlink solved the problem of collaborating on large Adobe Premiere files and other video files for async work. It was fairly easy to deploy and manage. Our use case was pretty simple and it handled it very well. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Their SSO integration was a little tricky and also the MDM deployment documentation kept changing during implementation. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Collaboration on large Adobe premiere files and social content. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your experience with LucidLink. We understand the challenges with SSO integration and MDM deployment documentation, and we are continuously working to improve in these areas.

Verified User in Media Production
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

Seemless integration into my OS providing reliable cloud storage for my business needs Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I dislike that I need multiple cloud storage services, using dropbox, google drive, icloud, lucidlink, frame.io, backblaze and more. Would be great if lucid provided the same functionality of all of the above so I could stop using them Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

I use lucidlink to power Postlab.io e Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

We understand the inconvenience of needing multiple cloud storage services and are constantly working to enhance our platform's capabilities.

NA
Previs Supervisor/Company Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

Remote access to your files from anywhere with different levels of access. I find this really useful for allowing access levels to different people in my team, ie. client access vs artist access.

It's responsive and fast and works well from both PC/Mac access.

Sales advisor offered good follow up support and the tech intros were great too. Online documentation means I can send how to videos to my team without having to explain access myself. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Installing the platform on my mac was a bit of a pain. Whilst I had no issue installing it, I worry that this isn't suitable for time strapped clients, and they end up requesting a weTransfer link instead. I have mentioned this to my lucidlank sales advisor and was advised that this is something Lucid are looking at. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Our data is now stored on the cloud as compared to a physical location. It's really quick to access and this benefits us as we often work from different locations, our office location is never fixed. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

We're really happy to hear that the remote access and different access levels have been beneficial for your team, Nikki. We appreciate your feedback regarding the installation process on Mac and understand the importance of a seamless setup for time-strapped clients. Rest assured, we are continuously working to improve user experience, and your input will be shared with our team. If you encounter any further issues or have suggestions, please don't hesitate to reach out. We're here to assist and ensure your experience with LucidLink remains efficient and productive. Thank you for choosing LucidLink for your cloud storage needs!

MV
Payroll Manager for the Marketing department
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

our company uses Lucid link company wide. we have a lot of team events and obviously that comes up with media coverage, photos, videos etc. The best feature I like about lucid link is that it enables teams to work on large files simultaneously from different locations, improving productivity.

We are a marketing company so we always have huge media files to store, lucid link takes care of it seamlessly. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Since it's cloud-based, a strong and reliable internet connection is essential for smooth operation. Poor internet connectivity can affect performance.Unlike local storage, LucidLink’s functionality is limited if you need to work offline, which can be a drawback in situations with unreliable internet access. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Works across various operating systems (Windows, macOS, Linux), making it versatile for different team setups. Not all software is compatible or work in the same capacity as they would in all operating system, but Lucid link does the work. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your positive experience with LucidLink, Maddy! We're so happy to hear that our cloud-based file storage solution has been instrumental in enhancing your team's productivity. We understand the importance of a reliable internet connection and are continuously working to improve performance in all scenarios.

We appreciate your feedback on the limitations of offline functionality and will take this into consideration for future enhancements. Our goal is to provide a seamless experience for all users, regardless of internet connectivity.

If you have any further questions or suggestions, please feel free to reach out. We're here to support you every step of the way!

Verified User in Broadcast Media
AB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

Fantastically fast, no waiting about for files to scan or index, once you start uploading a file to Lucid it becomes visable for the other team members. The ability to get granular with user permissions is also a big plus, being able to say that Team 1 get read and write permissions to a folder but Team 2 only need Read access is great from an accountability side, also means we can limit the amount of 'sticky fingers' from accidentaly deleting something and control who has access to what. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

This is currently being worked on I believe, but each time the app updates we need to re-approve the system kernel extensions for Lucid on our macs, some of our users are technically minded and breeze through it, but for others they get stuck and find it confusing. Currently Lucid has been doing some very snazzy work with Kandji to have those approved automatically which is great. If this could be rolled out to more MDM services in the future like Mosyle and Jamf that would also be grand. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

As mentioned before with the scanning, we use another system for moving around TB's and TB's of data, which takes hours to scan and become available, but with lucid once we start uploading a file to Lucid it becomes visable for other team members without the need to wait for an additional scan. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your positive experience with LucidLink! We're thrilled to hear that you find our platform fast and efficient for sharing media with your team. We appreciate your feedback regarding the re-approval process for system kernel extensions on Macs after updates. Rest assured, we are continuously working to improve the user experience, including streamlining this process for all users.

Your suggestion about integrating with more MDM services like Mosyle and Jamf is noted and will be considered for future enhancements. We're glad that LucidLink is helping you save time and improve collaboration by eliminating the need for lengthy scans. If you have any further feedback or questions, please feel free to reach out. Thank you for choosing LucidLink!

WW
Information Technology Supervisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

It allows us to work from almost anywhere with little to no issues. It was relatively easy to set up and use. For a new user to start using the tool it does not take much training or knowledge of how the tool works to use it. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

- Previous file versions are difficult to get to, but still available.

- If the LucidLink Service goes down, you will be dead in the water.

- Taking local backups can be difficult.

- I have experienced several weird little bug with the system, but they are resolved easily. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It is allowing us to more easily work remotely in different states or countries. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your feedback on LucidLink, Wally! We're thrilled to hear that you find it easy to set up and use, enabling you to work from anywhere with minimal issues. We appreciate your insights on areas for improvement, such as accessing previous file versions and ensuring service reliability. Your input helps us enhance the user experience!

Verified User in Design
AD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

That it is intuitive and I dont need training for the team to use it. When we do need help the help desk gets back to us very quickly, usually within 30 mins. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Being able to preview files within finder would be helpful.

Being able to work on excel files at the same time as multiple users would be helpful as we still have to use sharepoint for this. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Increases collaborative working across multiple designers in our studio. Saving time and helping us become more efficient. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

We're glad to hear that LucidLink has been intuitive and helpful for your team. We'll definitely take your feedback about file preview and excel file collaboration into consideration for future improvements.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

A fast working cloud based server that allows our editors to share projects and assets, help each other out, and speed upload/downloads in a safe and secure way. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Setting up the software on Apple M1,M2,M3's are near impossible. So many issues we encountered. Implementation was not easy. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Pipeline and speed Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

We're thrilled to hear that LucidLink is meeting your company's needs for fast, secure cloud-based collaboration. We apologize for the difficulties you've experienced with setup on Apple M-series devices and are actively working to improve compatibility. Your feedback is valuable as we strive to provide a seamless experience for all users.

Verified User in Wine and Spirits
UW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

It is easy to use, with just one click of a button. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Personally, I do not see any downsides of using LucidLink. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It is nice to have all out files under one main folder within the Cloud, which makes things pretty quick to locate files and items. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

We're glad to hear that you find LucidLink easy to use with just one click. Thank you for sharing your positive experience!

PM
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LucidLink?

The fact that I can work remotly with my editors in Mexico (I'm in Los Angeles) with out wasting time because I have to reconnect files every single time is worth every dollar! Before LucidLnk I used to have two hard drives one in. Mexico and one in LA (I still do) but now we only upload the footage recorden 1 time and we work with the same virtual/cloud drive with any hasles. The platform is really straight forward to use for me and my team. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I didnt undestand the copy/snapshots but that doesnt mean it doesnt work or I dislike that function. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

it resolves my mayor problem of working with remote editors, now I can upload the footage with my folder structure and add an assign an editor to a specific project with out a probem. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink

Thank you for sharing your experience, Paulo! We’re so glad that LucidLink has streamlined your cross-border workflow and eliminated the hassle of constantly reconnecting files. It’s great to hear that our platform has simplified the process for you and your team, allowing you to work seamlessly across locations without having to juggle multiple hard drives.

We appreciate your feedback on the copy/snapshot feature. We understand that some aspects might be tricky at first, and we're always looking for ways to make these functions more intuitive.

It’s awesome to know that LucidLink has become an essential part of your production process, and we’re here to ensure it stays that way!