Loop Communications

By Loop Communications

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4.8 out of 5 stars

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Loop Communications Reviews & Product Details

Pricing

Pricing provided by Loop Communications.

Hosted Phone System

$70
month per company

Phone Extension

$17
month per user
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Loop Communications Reviews (110)

View 1 Video Reviews
Reviews

Loop Communications Reviews (110)

View 1 Video Reviews
4.8
110 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the responsive support and customer service provided by Loop Communications, highlighting the team's quick resolution of issues and friendly assistance. Many appreciate the ease of communication, which allows for efficient problem-solving, making their experience seamless. A common limitation noted is the desire for more self-service options for managing phone queues.
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G2 reviews are authentic and verified.
Stephen K.
SK
VP Business Development
Automotive
Small-Business (50 or fewer emp.)
"James and his crew take utmost care of us"
What do you like best about Loop Communications?

The team at Loop is extremely responsive and are able to resolve any issues we have within minutes of our trouble tickets. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

There isn't anything that I dislike. Even when I have a question about a feature that they don't have available, they begin looking into a solution. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business (50 or fewer emp.)
"change message for phones down"
What do you like best about Loop Communications?

Everyone was very helpful. They were also very polite. My issues were handled promptly. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

I was very satisfied with everything and have no dislikes at this time. Review collected by and hosted on G2.com.

SO
Payroll Specialist
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Wonderful Customer Support"
What do you like best about Loop Communications?

Always very responsive and thorough to complete requested action. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

There is really nothing I dislike about Loop! Review collected by and hosted on G2.com.

MB
Mid-Market (51-1000 emp.)
"Loop has a fast response time"
What do you like best about Loop Communications?

Friendly staff,fast response time and dedicated to finding solutions. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

Phone addition created issue that took several days to resolve. Review collected by and hosted on G2.com.

LC
Small-Business (50 or fewer emp.)
"Awesome Customer Service"
What do you like best about Loop Communications?

The ability to contact loop anytime and they will respond promptly with an eagerness to assist. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

Truly nothing. We had an issue with Time Warner Cable/ Spectrum, and even though it was not their fault they did everything they could to verify they had everything in order on their side and made appropriate suggestions to assist. Review collected by and hosted on G2.com.

Stefanie G.
SG
Doctor/Owner
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Phones you can trust"
What do you like best about Loop Communications?

Accountability! Since we have been with loop we have not had trouble with counting on phones to work! Important for business Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

The phones themselves could have a higher volume which would help in our busy loud office! Review collected by and hosted on G2.com.

Anthony E. G.
AG
Warehouse Manager
Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"tech support"
What do you like best about Loop Communications?

The timely manner that the problems were solved you have a Great Team especially Brandon he is a problem solver and does a follow up every time !!! Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

nothing really but sometimes its hard to park calls and pick them back up but if I get time Ill get more information on it Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Small-Business (50 or fewer emp.)
"My review"
What do you like best about Loop Communications?

Customer service was nearly immediate. Loved that Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

Nothing. Customer service responded nearly ommediately. Review collected by and hosted on G2.com.

Verified User in Medical Practice
EM
Mid-Market (51-1000 emp.)
"Exceptional service, communication, support and transitional assistance. "
What do you like best about Loop Communications?

LOOP has a simple, easy and honest way of communicating with no hidden fees or difficult hurdles.

They are technically competent and simplify things in order to make easy business decisions.

Their service and integration has been flawless.

Lastly, they are extremely honest. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

nothing at this time. We have not encountered any functionality problems Review collected by and hosted on G2.com.

LW
Small-Business (50 or fewer emp.)
"Nice Phone System"
What do you like best about Loop Communications?

User friendly details and the ability to customize your experience. Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

Sometimes the connection is choppy making the quality less than great. Review collected by and hosted on G2.com.

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Verified User
G2
Verified User
Last activity almost 6 years ago

What is VoIP?

GU
Guest User

What is your experience with Loop Communications for VoIP solutions, and what challenges have you faced?

Pricing Options

Pricing provided by Loop Communications.

Hosted Phone System

$70
month per company

Phone Extension

$17
month per user
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Loop Communications Features
Phone Calls
Conference Calls
Desk-to-Desk Calls
Hold Music
Automated Attendants
VOiP Number
Software Pairing
Browser Extension
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Loop Communications