LogicMonitor Reviews (644)

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Reviews

LogicMonitor Reviews (644)

View 2 Video Reviews
4.5
644 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its comprehensive monitoring capabilities and ease of use, allowing for quick deployment and effective oversight of IT infrastructure. The platform's ability to provide actionable insights and automate alerts enhances operational efficiency. However, some users note that the new UI can be clunky, which may hinder navigation for new users.

Pros & Cons

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KG
Ken G.
Helpdesk Manager
Small-Business (50 or fewer emp.)
"A gerat Product that has so many uses"
5/5
What do you like best about LogicMonitor?

We use LM for all of our customers kit. It has a great user interface, and is very flexible when seeting up bespoke monitoring for every customers needs Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

not come across any yet, it is very iser friendly Review collected by and hosted on G2.com.

SC
Stuart C.
IT Director
Enterprise (> 1000 emp.)
"Great monitoring product"
5/5
What do you like best about LogicMonitor?

The flexability of logimonitor and visibility from within their dashboards is great, good interaction within ServiceNow and also ability tomonitor networking, linux, windows servers and webistes is massively helpful and useful. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Sometimes ideas can be a little slow to market. Review collected by and hosted on G2.com.

DP
Dev P.
Mid-Market (51-1000 emp.)
"Improve your monitoring performance, provide your IT team with a quality service."
4.5/5
What do you like best about LogicMonitor?

Easy to set up and use, provides alerts at all times and general monitoring data, options to monitor and alert users about network or connection changes come hand in hand with excellent customer support. Comprehensive dashboards for real-time information on all systems being managed. Provides excellent visibility of our servers, providing first-hand analysis and reports easy to understand by our IT analysts. Full customization in available, with excellent nuances. The system provides a fully automated monitoring service both in the cloud, servers and advanced networks. The use, although a bit complex at the beginning, has all the necessary trainings provided by the team behind LogicMonitor. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Lack of a demo to view the program before purchasing it, excessive prices in my opinion not suitable for companies with few economic resources, integration PagerDuty and BigPanda I have not liked, with Slack works very well. The initial configuration of alerts can be complex and is delayed I recommend some update to make it simpler, reports although very complete are cumbersome, with more automation would be excellent. Review collected by and hosted on G2.com.

LG
Landers G.
Small-Business (50 or fewer emp.)
"LogicMonitor's capabilities alone make it the best monitoring software available"
5/5
What do you like best about LogicMonitor?

I like the infrastructure monitoring aspect, it's great and has customizable options such as creating your own data sources, giving a lot of flexibility when adding custom scripts. It is a powerful tool that has all the necessary options to properly manage your IT assets. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

I don't have anything negative to say about LogicMonitor. On the contrary, it has facilitated the training of our new technicians thanks to its documentation and ease of use. Review collected by and hosted on G2.com.

PM
Peter M.
Tooling and Reporting Engineer
Mid-Market (51-1000 emp.)
"One platform to monitor it all"
5/5
What do you like best about LogicMonitor?

The broad support of different producttypes. One platform to monitor all resources. Effective Dashboarding. Service monitoring solution. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

New UI is not optimal yet. Office365 monitoring is not complete enough for us. Review collected by and hosted on G2.com.

PM
paolo m.
Infrastructure Engineer
Mid-Market (51-1000 emp.)
"Logic Monitor rocks!"
5/5
What do you like best about LogicMonitor?

Intuitive and easy-to-navigate dashboard, comprehensive monitoring of networks, servers, and cloud environments, responsive and helpful customer support Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Too many false positives or negatives, insufficient documentation or resources, lack of active community engagement or forums Review collected by and hosted on G2.com.

SA
Sendian a.
Small-Business (50 or fewer emp.)
"LogicMonitor network monitoring"
4/5
What do you like best about LogicMonitor?

Monitoring the IT system of your company is very simple and for a price, it consists of a free trial to become familiar with the product, although it is easy to use, it integrates well with the devices Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Customer support could be improved, although there are many informative videos about its use on the internet Review collected by and hosted on G2.com.

HP
Herman P.
Small-Business (50 or fewer emp.)
"It helps us monitor the application daily"
5/5
What do you like best about LogicMonitor?

I like the waterfall model of service traces where I can clearly see the service dependencies. The best feature of LogicMonitor cloud is providing near real-time application traces. This helps us perform a thorough check for cloud-related issues and take corrective actions. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Sometimes the Android phone classifies your calls as junk, which can be a problem. Some find the prince a little higher. And also, if we get any details from that tool, it executes different scripts, which is not common in all cases. Review collected by and hosted on G2.com.

SJ
Stephen J.
Cloud Shared Platforms Dev Ops Manager
Enterprise (> 1000 emp.)
"Very comprehensive monitool out-of-the-box."
5/5
What do you like best about LogicMonitor?

Out-of-the-box functionality. No requirement to customise the tool. Great dashboards (just need to create some now). Simple licensing, especially for our VMware platforms. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

None to be honnest. Very intuitive tool. Review collected by and hosted on G2.com.

TA
Thais A.
Small-Business (50 or fewer emp.)
"The platform is designed to be easy to understand"
5/5
What do you like best about LogicMonitor?

I love that it offers amazing custom metrics integration and dashboard development that is very useful for developers. And with this tool we can monitor our data processing clusters as well as data fusion channels in the cloud. At the end of the day, it is an application performance management platform that efficiently stores, collects, and analyzes data. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

I find it can be difficult for users to navigate and understand the various cost-related data and options. Despite having a large number of customization options, the app became monotonous after a while. Review collected by and hosted on G2.com.