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LogicMonitor Reviews & Product Details - Page 9

LogicMonitor Overview

What is LogicMonitor?

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

LogicMonitor Details
Product Website
Languages Supported
English
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Product Description

LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure.

How do you position yourself against your competitors?

LM Envision offers a compelling alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, IT teams can remove the blind spots that come from siloed monitoring tools. Diverse IT teams can quickly rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.


Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,681 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
Description

At LogicMonitor, we’re committed to expanding what’s possible for businesses by advancing their technology. After all, monitoring shouldn’t just help businesses see what’s in front of them—it should create new ways for them to grow.
Here’s how we live our vision:
Turn It On - Today, monitoring keeps the world of business turning. LogicMonitor comprehensively monitors infrastructures, from on-premises to the cloud. Within minutes, we make it possible for businesses to advance their technology, ensuring airline passengers aren’t stranded due to system outages, food stays at safe temperatures and spinning wheels don’t interrupt our favorite streaming shows.
Turn the Dial - We believe monitoring should do more than visualize today’s information—it should open up new ways for businesses to grow. We go above and beyond to empower our customers, seeking to be the most extensible monitoring platform in the world. When our customers can solve problems before they start, they can move their focus from maintenance to innovation.
Turn the Corner - As artificial intelligence and machine learning turn from sci-fi promises to everyday realities, our technology is enabling businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.


NT
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LogicMonitor Integrations

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Verified by LogicMonitor

Recent LogicMonitor Reviews

CJ
Callum J.Mid-Market (51-1000 emp.)
4.0 out of 5
"Amazing product with amazing functionality"
The functionality within LogicMonitor is very very capable, we find use across our team that we didn't even know we needed until we started using L...
IZ
Igor Z.Mid-Market (51-1000 emp.)
4.0 out of 5
"Good product"
The ability to monitor on-prem devices is very good
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"LogicMonitor"
LogicMonitor is a highly customizable product with great dashboards.

LogicMonitor Media

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Video Reviews

603 LogicMonitor Reviews

4.5 out of 5
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603 LogicMonitor Reviews
4.5 out of 5
603 LogicMonitor Reviews
4.5 out of 5

LogicMonitor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LogicMonitorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

How easily we can deploy standard monitoring and quickly create some ad-hoc proflies for our weird environments. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The trap processing is antequated at present. But that is being actively worked on by LM. SO looking forward to good things here. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

THe ease of deployment and getting monitoring up and running quickly.

ServiceNow Inegaration for Event management. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

Integration with ServiceNow

Ease of use with Groovy to build out dynamic folders

Plethora of modules from LM and Community

Quick and easy support chat option Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Folder prioritization is determined by when you create and should be adjustable after creation in my opinion Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

Ability to automate events and incidents to SN

Flexibility of updating thresholds to meet needs of all teams Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

The ease of use of the product and the engagement from the professional services and technical support teams.

In addition to this is the fact that the product is rich in its out of the box integration meaning that the time to start monitoring quick in comparison to other legacy monitoring solutions. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

A lack of ability to use the tool as a On-Premise solution only is one limitation. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

LogicMonitor is giving us a the following:

- centralised monitoring platform enabling us to consolidate onto a single monitoring platform.

- Reduced time to deliver monitoring Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

The Custom Metrics and alerts we can setup for our devices.

Agentless Monitoring

Wide range of support for Network and phsical device monitoring

Integration with ITSM Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Third party integrations with tools like Grafana

UX customization and visualtization options

Granular control of datad retention policies Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

observability of our complete network stack a Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

My favorite thing about LogicMonitor is how easy it is to show the data that is being captured in a variety of ways and how well it scales. It's very easy to deploy. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

It lacks a few features that competive products have and many of them are not on the roadmap when I ask. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

As a MSP; LogicMonitor is enabling us to effectively and effiently monitor and alert on our client environments. It is also providing a good level of information to assist our engineers with troubleshooting issues. Review collected by and hosted on G2.com.

RS
Software Developer, AI and ML Engineer.
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

Tech support is really awesome when it comes to any product issue or any short of product related guidance is required or any configuration needs to be manipulated. Whenever there is new upgrade, it doesn't have any short of down time or glitches. Provided web user interface is easy to understand and very user friendly too with good performance. It is a feature pack and Scalability is one of the best feature that is offered by them. Very easy to integrate with other with overall system and provides multiple way of integration. Documentation of the product is very easy to understand. Currently, implemented on all the production servers. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Setting up of complex alerts is bit complex and hard to setup. Reporting capabilities are also limit and needs to be improved for future. Agent is required to be implemented on every maching to collect the data from. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

It helps in keeping eye on overall systems and production servers thata are deployed throught the organization. It helps in quick reaction to any problem related to infra or the data. Review collected by and hosted on G2.com.

ZD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

I love that it provides easy access to our servers and real-time analytics. It has a huge inventory of pre-built templates for monitoring things from Power PDUs to Blade Servers. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

We primarily monitor your website and servers 24/7 for any downtime or faulty issues. I have nothing negative to say, in all this time of use I have never had any type of problem. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

LogicMonitor has been a valuable tool for me and our team to easily monitor all of our servers and cloud applications from a centralized location, increasing our speed and productivity. Review collected by and hosted on G2.com.

AZ
Sr Manager IT - Core Infrastructure
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

User-friendly interface, automatic discovery, dashboards.

It was a smooth migration from our legacy black box monitoring solution. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Cisco NetFlow limitations. Customer support is taking long time to review the cases. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

It helps us to focus the engineering teams time and effort on infrastructure support, improvement and development rather than on monitoring system support and maintenance. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

Concise graphs that show problems clearly that help the NOC to determine who to alert. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Finding things that LogicMonitor doesnt do. Monitoring number of files in a folder in Windows is a good example. There are a few others but the dislikes are very low Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

We mainly use LM as a alerting platform as most teams have their own tools for specific monitoring of applications and databases. It provides us with synthetic web checks which help us be aware of issues before users call in and complain. Review collected by and hosted on G2.com.

AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

Currently, we have implemented the software in SaaS and I must say that the infrastructure monitoring and alerting options are very complete, no need to install annoying agents on the devices to which we want to provide monitoring, it makes it a versatile and easy to use tool. The standard templates are fine, the collectors behind the firewall take care of everything, the platform is directly responsible for identifying, categorizing and resolving all anomalies in the network. The installation of the integrations is simple, and you can work very comfortably with the application. The collectors are very light, basically they do not weigh more than 100 MB, and it is based entirely on Java, which is a language we all know. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Errors in SNMP connectivity, always appears an orange triangle, problems in data collection, slowdown in network monitoring, the quality technical support is very linear, they can support more anomalies, not be only pending to collect license invoices, authentication of accounts and data has also become a problem. I expect improvements in the next updates. I would like more support for resolving bugs 1412 and 1401. Furthermore, I have had the product for some time and I must say that training from the technical team and the training for proper use of the program leaves much to be desired. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

We are currently a company dedicated to data management, science and analysis for the creation of software with an AI that can solve problems in Healthcare, Automotive, Heavy Engineering and Transportation. The implementation of the platform has allowed us to measure the network monitoring of all consumer services we perform, as well as improve our cloud migration services, and Hybrid cloud management. We have also benefited in our management of application development and maintenance since infrastructure monitoring allows us to detect all those anomalies that are generating failures in our developments. Review collected by and hosted on G2.com.