LogicMonitor Reviews & Product Details

LogicMonitor is an incredibly useful tool for any business, it helps give you a better oversight of your entire estate from your desktop environment to your on-prem server or cloud environment.

It's incredibly easy to navigate and implement into your environment in quite literally a few clicks! We also use it for on-call system to send alerts out by phone call/SMS when a major incident has happened, we use the system daily.

Both the customer support and the availability of documentation on the logicmonitor website make it really easy to integrate with many solutions such as Azure, AWS, M365 etc... I'm really pleased that we took on loigcmonitor as a vendor and wouldn't look back. Review collected by and hosted on G2.com.

There isn't much to dislike about logicmonitor, the only 2 things that spring to mind are the lack of customisation in terms of colours and freedom of report customisation, it would be great if yo u could make the dashboard and reports look more 'corporate' rather than having to use standard white, black, blue and grey colours. Although there are a variety of data sources which are easy to use out of the box, there are some basic data sources that we thought of which we thought would have come as standard. Review collected by and hosted on G2.com.

Resource insights! Ops notes allow you to make a line to show when an event happened, then you can look at another device and see something that happened at that same time which could have triggered the critical event. results in better time to resolution.

I love the fact that if anything has an API you can query that API and then build a graph off of it in LogicMonitor.

Graphs\dahsboards are amazing!

and createing custom datasource with PowerShell and Groovy is really fun and exciting! Review collected by and hosted on G2.com.

nothing at this time - I really enjoy this product! This is a truly easy product to use. Review collected by and hosted on G2.com.

Easy to install, add devices and customize as per your needs Review collected by and hosted on G2.com.

Do not monitor all the required things from all the vendors Review collected by and hosted on G2.com.

Its vendor agnostic tool with greater AI and correlation capabilities with user friendly UI and configurations. It has helped us to correlated the events into meaningful insights , reduce MTTR value. Review collected by and hosted on G2.com.

There is nothing that i have seen not good. Review collected by and hosted on G2.com.

Logicmonitor improved our observability from our previous chosen solution with improvements in ease of use, unified dashboarding, scripting flexibility and being an agentless platform. This enabled its quick deployment and insight into the services we offer for our clients and streamlined the support operations. Review collected by and hosted on G2.com.

The main issues are around tuning the datasources and alert threshold, this is not uncommon with obervability platforms but without careful consideration it can lead to excessive noise. There is not real inbuild case management / incident workflow although integrations with other platforms is possible. APM is currently a weakness in our view but is getting heavily invested in. Review collected by and hosted on G2.com.

SAAS platform. Lightening fast support and hybrid deployment. The oids are updated regularly and support for vendors that are not Available on other platforms Review collected by and hosted on G2.com.

The cost of the tool is a bit high and the integrations are somewhat complex to configure. Review collected by and hosted on G2.com.

First, their dashboard its user friendly and can be configured for easier monitoring. Second, their alerts and logs monitoring it's powerful and comprehensive. Third is their online support, it's fast and their engineers are great. Review collected by and hosted on G2.com.

The downside is you need to be aware of your cost. For us the AWS cloudwatch cost but once you configured it properly it should be smooth sailing after that. Review collected by and hosted on G2.com.

Dedicated project manage and technical resource assigned to the implementation, ensuring that progress was maintained.

Now we are live with Logic Monitor , there are, month calls with a dedicated Customer Success Manager. Review collected by and hosted on G2.com.

Early into live service we had a technical request, that was not technically possible to do. Which was slightly disappointing. But not the end of the world. It has been added to a Feature Backlog for future releases. Review collected by and hosted on G2.com.

The versatility of the tool. I can deploy standard modules in a matter of seconds across thousands of servers. Review collected by and hosted on G2.com.

The new GUI to be honest. v4 GUI is way worse & slower than the old one. Review collected by and hosted on G2.com.

I like the fact that you can pretty much custom develop whatever you like and bake it into the monitoring as long as you can code. We have done a number of custom developments and integrations into LM. Its fairly easy to use once you get a hang of where things are, we hit the ground running. Review collected by and hosted on G2.com.

The dashboards and widgets need a little bit of work but the actual logic / alerting is solid. Review collected by and hosted on G2.com.