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LogicMonitor Reviews & Product Details - Page 10

LogicMonitor Overview

What is LogicMonitor?

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

LogicMonitor Details
Product Website
Languages Supported
English
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Product Description

LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure.

How do you position yourself against your competitors?

LM Envision offers a compelling alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, IT teams can remove the blind spots that come from siloed monitoring tools. Diverse IT teams can quickly rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.


Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,680 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
Description

At LogicMonitor, we’re committed to expanding what’s possible for businesses by advancing their technology. After all, monitoring shouldn’t just help businesses see what’s in front of them—it should create new ways for them to grow.
Here’s how we live our vision:
Turn It On - Today, monitoring keeps the world of business turning. LogicMonitor comprehensively monitors infrastructures, from on-premises to the cloud. Within minutes, we make it possible for businesses to advance their technology, ensuring airline passengers aren’t stranded due to system outages, food stays at safe temperatures and spinning wheels don’t interrupt our favorite streaming shows.
Turn the Dial - We believe monitoring should do more than visualize today’s information—it should open up new ways for businesses to grow. We go above and beyond to empower our customers, seeking to be the most extensible monitoring platform in the world. When our customers can solve problems before they start, they can move their focus from maintenance to innovation.
Turn the Corner - As artificial intelligence and machine learning turn from sci-fi promises to everyday realities, our technology is enabling businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.


NT
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LogicMonitor Integrations

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Verified by LogicMonitor

Recent LogicMonitor Reviews

CJ
Callum J.Mid-Market (51-1000 emp.)
4.0 out of 5
"Amazing product with amazing functionality"
The functionality within LogicMonitor is very very capable, we find use across our team that we didn't even know we needed until we started using L...
IZ
Igor Z.Mid-Market (51-1000 emp.)
4.0 out of 5
"Good product"
The ability to monitor on-prem devices is very good
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"LogicMonitor"
LogicMonitor is a highly customizable product with great dashboards.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

10%

Perceived Cost

$$$$$
View More Pricing Information

LogicMonitor Media

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Video Reviews

603 LogicMonitor Reviews

4.5 out of 5
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603 LogicMonitor Reviews
4.5 out of 5
603 LogicMonitor Reviews
4.5 out of 5

LogicMonitor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Logistics and Supply Chain
EL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

The fact that you can monitor every resource. One single pane of glass for the complete company! Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Some features are not that easy to set up, at times complex. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

One same view for all departments, one place to start the debugging of issues. Review collected by and hosted on G2.com.

PM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

I choose LogicMonitor because it provides complete security to third parties, which generates confidence in our system to scale with confidence, the interface is very well visualized, the graphic levels are optimal and very colorful which facilitates the understanding of what you are seeing on screen, the statistics of the analysis are good, in fact, provides an accurate satellite mapping. The infrastructure is fully hybrid and cloud based which makes it very easy to secure and deploy in enterprise IT services, the authentication controls are very complete our users feel very secure thanks to our verification management, I like that they have built the entire program interface on Linux, it is a more understandable and lighter language than Microsoft. The integration with Azure, Cisco, and IBM are excellent, the metrics provided by the product are accurate, and the alert system works great in fact, when there is a failure in any monitoring system the software alerts. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

So far the biggest problem we have had with the software is its cost, no doubt they are high, negative aspects can also be found in the treatment of the support team when selling the product obtaining the Demo version can become complicated, many interviews and little information. The detection of anomalies and forecasts are not completely infallible, in some cases an error can slip in. When contracting the service they offer 2 years of technical support, but in many occasions the requests that we make for the failures take a long time to obtain an answer. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

We are specialists in the IT area, we decided LogicMonitor because it allows us to monitor the infrastructure of the websites we develop, as well as complement and integrate with other planning functions for design, maintenance and data migration. The development of applications is another important point in our company, the tool has given us a better deployment in our services offering better security and authenticating all the applications we develop, especially those of banking, insurance and financial services. With LogicMonitor we also provide backup and recovery support, complex data migration and optimize the performance of all our applications in real time. Review collected by and hosted on G2.com.

MW
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

My favorite thing about using LogicMonitor is the ability to improve end user experience with constant and real-time health and performance monitoring of our website. Also, the scalability and the stability of LogicMonitor is very good and appreciable. The website downtime monitoring and alerting is very much prompt and useful. The implementation of LogicMonitor is very quick and efficient and does not affect the business process in any way. I would also like to appreciate their customer support. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The integrations with other platforms could be made a bit easier. But apart from that, all the features are very much useful and the reports are insightful too. I do not have any complaints with LogicMonitor. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

With the help of LogicMonitor we are able to completely reduce our content load issues and also seamlessly check the HTTP codes. Our overall working efficiency has also improved a lot after implementing LogicMonitor. Review collected by and hosted on G2.com.

HA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

I found installation and implementation of LogicMonitor software very easy, the most important features to consider is its logical monitoring in the cloud, which is accurate and yields very complete results. The software also works very well for infrastructure monitoring with unmatched protection and security, from the platform you can work with containers and virtual machines, LogicMonitor's feature set is extensive and complements very well the projection of our IT department. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

I did not like having to contact the support team to know the exact price of the package I wanted to hire, I think they should have the plans displayed directly on the website, and not perform so much protocol for testing the product, of course the price is exorbitantly expensive, but the software really meets all the requirements for which it was created, it would be very useful more integrations, you could give more frequent use and the work would be more consistent. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

With this program in our company we perform daily monitoring of containers, remotes, databases and websites. Basically with the program we get detailed analysis of all our models and a presentation of detailed reports for field work, with these analyses we can detect anomalies and verify how the infrastructure of our systems works. The alerts are also an important point that the program gives us, as it is always aware of all the tasks assigned to it and to notify them. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

Easy to deploy, easy to find out information about your infrastructure that other systems can not do Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Hard to think of any at this point. We like it! Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

the monitoring and alerting of system status, including device thresholds, configurations changes and utilisation anomolies Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

The netscan tool is super helpful when onboarding our clients. Additionally Joe Felix as our Customer Success Manager has been wonderful to work with. I ALWAYS know that if we are ever in a real bind that I can reach out to him and get direction and assistance, he is awesome. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Pricing for some of our clients can be tough! Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

The netscan tool and dashboards are the most useful features for us Review collected by and hosted on G2.com.

GL
Leasing Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

1. Easy on server monitoring and effective Cloud Application performance monitoring solution.

2. The platform allows easy visibility gaining across different technologies and networks.

3. Configuration management and data aggregation and also data visualization this platform is excellent. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

LogicMonior is a powerful and simple platform, especially on the first time on implementation and there is nothing for me to dislike. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

1. Nice network monitoring and helpful capacity analytics solution.

2. Effective performance management and access control ability is on top.

3. Mutiple projects data collaboration.

4. Helpful resource management product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

- Custom creation of LogicModules in particular for PowerShell Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The company behind the product; features that were standard a few years ago are now subtracted and cost a good chunk of money e.g. support package Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

Automated monitoring & alerting Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

Software, Functions, easy to use for all users

Implementation and Integrations are very good Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Expensive

Support is getting worse and worse Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

We can ensure the monitoring of our customers' infrastructure and receive meaningful alerts Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

Ease of use, integration with other platforms, wide configuration options and enhanced feature set. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Support can sometimes take longer than expected to assist with queries. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

Robust and scalable monitoring of enterprise grade. Review collected by and hosted on G2.com.