Locus Reviews (59)

Reviews

Locus Reviews (59)

4.5
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Locus for its ease of use and effective support, highlighting how it streamlines logistics operations and enhances delivery planning. The platform's ability to optimize routes and provide real-time tracking significantly improves operational efficiency. However, some users note that the interface can be overwhelming for new users, which may complicate initial setup.

Pros & Cons

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Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Locus is the benchmark for all routing solutions out in the market"
5/5
What do you like best about Locus?

Locus's UI & UX is clearly one of the best in the market, the flexibility it offers in incorporating new solutions is commendable too. But the most important thing is the support you get from the team especially the CSM, TAM are always available.

Highly resilient product, hasn't broken or caused since the day we have started using it. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Locus does not take a 'no' for an answer, they work closely with us trying to solve our business problems as one of their own however complicated it is. They don't only build solutions which suits all the clients globally but they invest time in building solutions for specific business use cases which might be limited to a single client only. Review collected by and hosted on G2.com.

MN
Mnaoj N.
Head Customer Care & MSP Operation
Enterprise (> 1000 emp.)
"Great App for last mile delivery"
5/5
What do you like best about Locus?

Effective tool to manage the last mile delivery Review collected by and hosted on G2.com.

What do you dislike about Locus?

Better customizable Dashboard according to the need of the business

Better training- Refresher training

More effective geo tagging based travel distance captured by the App based on the address- Locus should pick up Lat Long based on the address- Today google can do the same, Automate the same in the app Review collected by and hosted on G2.com.

anh cảnh h.
AH
anh cảnh h.
Software Quality Assurance Tester
Enterprise (> 1000 emp.)
"Locus is highly appreciated for its smart features"
5/5
What do you like best about Locus?

As a system manager, I rely on Locus to optimize routes and streamline our logistics operations effectively Review collected by and hosted on G2.com.

What do you dislike about Locus?

One limitation of Locus is the lack of flexibility in customizing certain features to fit specific business requirements Review collected by and hosted on G2.com.

Arun Kumar S.
AS
Arun Kumar S.
Head of Operations
Mid-Market (51-1000 emp.)
"Starquik <> Locus"
4.5/5
What do you like best about Locus?

Locus has given us lot of stability operationally. While we haven't used Locus to the full extent because of integration limitations at our end. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Some of the delivery app features were not as per our expectations, ex: scanning of crates Review collected by and hosted on G2.com.

Nhật Huy B.
NB
Nhật Huy B.
Operation analyst
Enterprise (> 1000 emp.)
"The software features are intelligent and user-friendly interface"
4/5
What do you like best about Locus?

It can help our company manage our fleet more easily, optimizing both time and effort Review collected by and hosted on G2.com.

What do you dislike about Locus?

Currently, everything is going well..... Review collected by and hosted on G2.com.

Vũ L.
VL
Vũ L.
System Assistant Manager
Enterprise (> 1000 emp.)
"LOCUS is a good tool"
4.5/5
What do you like best about Locus?

It is a digital tool to help our customer can control their delivery planning and capture all information on field Review collected by and hosted on G2.com.

What do you dislike about Locus?

It is good for customer in medium and big size. But it is not good enough for customer in small size.

There is no way to help mix truck and bike model

One plan only use on 1 device and cross-dock model did not support by current locus solution Review collected by and hosted on G2.com.

Sahil S.
SS
Sahil S.
Head-Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Locus Feedback"
4/5
What do you like best about Locus?

Orchestration feature that Locus has where we have multiple carriers to choose from as per the order need. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Planning tools and other important features which should be available out of the box need to be paid for. Should be made available right away. Review collected by and hosted on G2.com.

Shivang P.
SP
Shivang P.
Senior Transportation Planner
Mid-Market (51-1000 emp.)
"Very SLA oriented project completion."
4.5/5
What do you like best about Locus?

Flexibility to grow with us

Good post handover customer handling

Decent product Review collected by and hosted on G2.com.

What do you dislike about Locus?

Could loosen up the redtape within the organization a bit. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"User's voice on Locus"
4/5
What do you like best about Locus?

1. Locus has the necessary features for today's and tomorrow's market needs. Highly adaptable to client's need and will try to make it possible for them.

2. Easy to contact the PIC for support. Review collected by and hosted on G2.com.

What do you dislike about Locus?

1. Communication, due to the different language used, sometimes it is hard to convey the right intention of the words.

2. Ease of using the platform feature can be further simplified as there are still quite a number of steps to go through before getting the intended output. Review collected by and hosted on G2.com.

Owais M.
OM
Owais M.
technical process lead (MIS)
Enterprise (> 1000 emp.)
"only supporting Dt operation delivery planning side,"
4/5
What do you like best about Locus?

mostly work perfectly for delivery perspective, Review collected by and hosted on G2.com.

What do you dislike about Locus?

Support system is not up to the marked multiple team member don't know what and how county is operating,

priority of issues always low, POC By County Should act quickly as Sales impact is possible, just got the replay on email always. Review collected by and hosted on G2.com.