--- title: Locus Reviews meta_title: 'Locus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how Locus works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 57 scale: '5' date_modified: '2026-06-15' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Locus Reviews **Vendor:** Locus **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 57 ## About Locus Locus is an agentic enterprise Transportation Management System designed to orchestrate planning, execution, and settlement across all-mile logistics. It unifies order orchestration, transportation planning and optimization, carrier and rate management, execution control, tracking, settlement, analytics, and governance into a closed-loop platform for managing cost, service levels, and customer promises across multi-carrier networks. Since its founding in 2015, Locus has helped customers globally execute over 1.5 billion + deliveries across 30+ countries spanning the Americas, Southeast Asia, the Middle East, and the Indian subcontinent. Its technology has helped save $320 million+ in transit costs, offset 17M+ Kgs in CO2 emissions, and maintained a 99.5% SLA adherence ratio. The modular, API-first platform serves industries including Retail, Manufacturing, FMCG/CPG, Courier/Express/Parcel, e-commerce, and 3PL providers. It integrates seamlessly with existing TMS, OMS, WMS, and ERP solutions through simple API plugins. Targeting retailers and logistics providers, Locus offers an end-to-end solution that facilitates seamless delivery from any location, whether it be a local store or international borders. The platform's patented routing and geocoding engines are designed to optimize every stage of the supply chain. By integrating captive, contracted, and carrier fleets across the first, middle, and final mile, Locus ensures that businesses can achieve cost efficiency while maintaining high levels of customer satisfaction. Key features of Locus include precise geolocation capabilities, hybrid fleet management, and dynamic route optimization. These tools work together to enhance fulfillment accuracy, flexibility, and predictability, allowing retailers to navigate the complexities of logistics with greater ease. The platform provides complete shipment visibility, which eliminates uncertainty for retailers, fleet partners, and distributors, thus fostering a more transparent supply chain environment. Locus has gained the trust of leading global brands, including Unilever and NestlĂ©, executing over a billion deliveries across more than 30 countries. The company is committed to innovation and sustainable growth, continuously evolving its solutions to meet the demands of the logistics landscape. As artificial intelligence and automation play an increasingly significant role in the industry, Locus is poised to streamline operations from pre-purchase fulfillment to post-delivery support, transforming complex supply chains into strategic growth enablers for businesses worldwide. ## Locus Pros & Cons **What users like:** - Users appreciate the **adaptability and comprehensive features** of Locus, enabling effective delivery planning and support. (17 reviews) - Users praise Locus for its **user-friendly UI/UX** , facilitating a smooth and enjoyable experience in logistics management. (13 reviews) - Users appreciate the **excellent customer support** provided by Locus, enhancing the onboarding experience and overall satisfaction. (12 reviews) - Users value the **efficiency** of Locus, enabling seamless routing and faster operational processes for multiple deliveries. (12 reviews) - Users value the **efficient route optimization** of Locus, significantly enhancing their delivery processes and customer satisfaction. (11 reviews) - Users value the **intuitive UI/UX** of Locus, enhancing usability and simplifying complex processes for optimal efficiency. (10 reviews) - Helpful (9 reviews) - Delivery Management (8 reviews) - Optimization (8 reviews) - Reliability (7 reviews) **What users dislike:** - Users experience **slow performance** with Locus, facing delays in loading and response times that hinder efficiency. (8 reviews) - Users note a **lack of flexibility** in Locus, which limits customization for specific business needs and smaller clients. (5 reviews) - Users find the **limited customization** in Locus restrictive, impacting functionality and adaptability for their specific needs. (5 reviews) - Users experience **poor customization** options in Locus, making it difficult to adapt to diverse operational needs. (5 reviews) - Users find the **process complexity** of Locus overwhelming due to excessive settings and multiple steps involved. (5 reviews) - Users note that **delayed response** times for support can hinder the overall experience, especially during peak periods. (4 reviews) - Users experience **poor customer support** with slow resolutions and lengthy wait times affecting business operations. (4 reviews) - Difficult Setup (3 reviews) - Limited Functionality (3 reviews) - Poor Customer Communication (3 reviews) ## Locus Reviews ### 1. A go to platform for logistics optimization **Rating:** 4.5/5.0 stars **Reviewed by:** Madhav A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Locus?** - The simplicity and the flow of the dispatcher - The interface is clean and insights panel is well thought through - Very easy to use the live view and get high level metrics on a glance - Fast and organized support channel - Weekly meetings to understand and resolve any pending issue - Good API support **What do you dislike about Locus?** - The admin should have rights to modify the delivery after it is marked by the driver - The LOTR app should be more flexible to the client's needs **What problems is Locus solving and how is that benefiting you?** We are using it for our last mile delivery optimization. We find immense value in getting route made after considering multiple factors. Also, it's easy for the driver to navigate and complete the deliveries digitally via LOTR App. So, it has organized and made our deliveries more efficient. ### 2. Good experience of planning your last mile :-) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Locus?** The app which is working at its best and the team which is always ready to help. **What do you dislike about Locus?** Cant think of anything as such because my requirement is fulfilled. **What problems is Locus solving and how is that benefiting you?** Cost optimization, Best route planning. ### 3. Very Helpful for E-commerce Delivery Partners **Rating:** 4.5/5.0 stars **Reviewed by:** robin r. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2020 **What do you like best about Locus?** ETA, Tracking, Route Mapping, Planning **What do you dislike about Locus?** some times Location Varies from actual location **What problems is Locus solving and how is that benefiting you?** Assigning of delivery Route Planning ### 4. Tremendous support i got from Locus team **Rating:** 4.5/5.0 stars **Reviewed by:** Neha J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Locus?** the quick support and professionalism... **What do you dislike about Locus?** nothing as such, in terms of software it can be better functionalites and features **What problems is Locus solving and how is that benefiting you?** i am generating daily route plans for the food delivery ### 5. I am Operations head and Co-founder, Clairco. Locus has helped me immensely in streamlining Ops. **Rating:** 4.5/5.0 stars **Reviewed by:** Udayan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2020 **What do you like best about Locus?** Locus is a much needed product in the era of technology for running operations smoothly and with accountibility. **What do you dislike about Locus?** The UI could have been better so that blue collar/gray cpolor staff can understand it better. **What problems is Locus solving and how is that benefiting you?** Streamlining our operations through planning, monitoring of on-ground staff. ### 6. Pretty accurate and results in savings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2020 **What do you like best about Locus?** Easy to use. Solving the problem in hand and could result in good boost kn bottom-line **What do you dislike about Locus?** Could be more automated and better accuracy. **Recommendations to others considering Locus:** I would recommend Locus to those who would like to spend less time on route optimization, track-n-trace, real time visibility and engage better with the users. **What problems is Locus solving and how is that benefiting you?** No manual segregation of loads. Data storage and user engagement. ### 7. Locus has been a great partner for Supply Chain Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about Locus?** - Transparency - 24/7 support - Proactive approach - Regular reports & KPI tracking - Process setup & documentation **What do you dislike about Locus?** - its not self serving - customization is low **Recommendations to others considering Locus:** Please build DMS or TMS **What problems is Locus solving and how is that benefiting you?** - Vehicle savings - Distance savings - Easy routes - Driver affinity - SLA improvement ## Locus Discussions - [What is Locus Dispatcher used for?](https://www.g2.com/discussions/what-is-locus-dispatcher-used-for) - [View Locus pricing details and edition comparison](https://www.g2.com/products/locus-locus/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-16+13%3A35%3A18+-0500&secure%5Bsession_id%5D=95333f30-2e9a-48b5-924d-ec4f28dc7317&secure%5Btoken%5D=5eb4d5dc99228a717201d34ad8d1abf58a5fa008af5bc18e130a9487a7f2e451&format=llm_user) ## Locus Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **Fleet Optimization** - Load Optimization - Route Planning - Carrier Selection - Tracking **Labels** - Label Printing - Return labels - Bar codes **Route Planning** - Route optimizing - Dynamic Routing - Scheduling - ETA **Dispatching** - Route optimization - Auto dispatch - Order management **Logistics Intelligence Software** - Predictive Analytics - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Tracking** - Alerts - Performance - ETAs **Visibility** - Notifications - ETAs - In Transit **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Analytics** - Management dashboard - Costs **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Vehicle Performance - Driver Performance - Cost **Transportation** - Modes - Yard Management - Freight Invoice - Planning **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Payments** - Recieve payments - Returns **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Analytics** - Performance - Time & Costs - Productivity **Integrations** - Warehouse management systems - ERP Systems - Accounting **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Route accounting** - Direct store distribution - Pre-sales - Delivery confirmation **Reports** - Delivery metrics - Heat maps - Driver rating **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Analytics** - Performance - Driver performance - Actionable insights **Reports** - Shipment reports - Unshipped products ## Top Locus Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (947 reviews) - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (686 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews)