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Localyser Reviews & Product Details

SH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Localyser?

Simplicity in managing multiple accounts from just one loggin.

Localyser has helped me and my leadership team drive guest sentiment and most importantly its save us time and has allowed us to filter through the comments and view what gives us better value Review collected by and hosted on G2.com.

What do you dislike about Localyser?

There isnt much i dislike about Localyser. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

time management, filtering through fake reviews and fake accounts Review collected by and hosted on G2.com.

Response from Tarik Qahawish of Localyser

Thank you so Steven for the great feedback. We indeed designed the dashboard to make is super user friendly for multiple location brands to use. Thanks again, Localyser Team

Localyser Overview

What is Localyser?

Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Tashas Group, Drive Auto Group and The Old Spaghetti Factory turn every review into an opportunity to impress. The platform has four major modules to help businesses grow their brand at every location: Reviews - Automate your review management process, then take it one step further. Start using reviews as fuel to build your brand. Messages - Reviews are just the beginning. Connect all your social media accounts into one unified inbox for all of your direct messages. Feedback - Turn feedbacks into positive reviews. Increase your online ranking by boosting your star rating, so more customers find you. Insights - See what's working and what's not, our analytics let you slice and dice the data any way you like. Have all the data at your fingertips. Get a free trial today at www.localyser.com

Localyser Details
Languages Supported
English, French
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Product Description

Localyser helps multi-location brands manage their locations ratings and reviews from across the Web.


Seller Details
Year Founded
2016
HQ Location
Montreal, CA
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®

Tarik Q.
TQ
Overview Provided by:

Recent Localyser Reviews

Andrew M.
AM
Andrew M.Mid-Market (51-1000 emp.)
5.0 out of 5
"The perfect tool for business owners to navigate the maze of guest review sites"
Aggregating reviews in a single location and allowing response from a single dashboard is an incredible timesaver. Launching the product took almo...
Abed S.
AS
Abed S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Managing Reviews got way easier"
Managing reviews for a multi branch business was always a challenge. With Localyser, having all your branches on one dashboard solved a lot time an...
Mayur N.
MN
Mayur N.Small-Business (50 or fewer emp.)
4.5 out of 5
"A good Feedback tool"
It provides valuable insights or features related to local data analysis, marketing, or similar areas, users might appreciate its ability to help t...
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Localyser Media

Localyser Demo - Monitor & respond to reviews from across the Web
Easily manage all of your brand and locations' reviews from one easy to use dashboard.
Localyser Demo - Track your progress over time
Snapshots and trends reports that helps you get actionable insights to improve your operations.
Answer a few questions to help the Localyser community
Have you used Localyser before?
Yes

11 out of 12 Total Reviews for Localyser

5.0 out of 5
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11 out of 12 Total Reviews for Localyser
5.0 out of 5
11 out of 12 Total Reviews for Localyser
5.0 out of 5

Localyser Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Andrew M.
AM
Owner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Aggregating reviews in a single location and allowing response from a single dashboard is an incredible timesaver. Launching the product took almost no time at all, our business pages integrated seamlessly and their support (on the off chance you have a question, since I never had an issue with the software) is incredibly responsive. The value is truly fantastic. You can even generate more reviews and filter out guest issues before they hit review sites through features included with Localyser. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

I hate to say nothing...but I really can't think of anything I'd improve. It has everything a small business owner could possibly need. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Saving me time from navigating to 10 different sites, multiple locations for my business and responding to reviews. This generates easy to read reports every day, drawing attention to issues I may have and even helps auto-respond to reviews I may otherwise have missed or not had time to respond to. Review collected by and hosted on G2.com.

Abed S.
AS
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Managing reviews for a multi branch business was always a challenge. With Localyser, having all your branches on one dashboard solved a lot time and effort for us. Also another key feature is assigning the managers and their roles to use localyser. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

I haven't experienced any so far. Ticks all the boxes. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

The biggest promblem localyser is solving is how fast we can solve and issue and reply to the reviewer whether it's a positive or negative review. Review collected by and hosted on G2.com.

HM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Localyser?

Localyser has been a game-changer for managing customer reviews and feedback across our various businesses. Its user-friendly platform, coupled with the comprehensive features it offers, makes it an invaluable tool. These features are not just abundant but also highly detailed, providing us with in-depth insights into our customer interactions.

The daily email updates are particularly helpful, ensuring our team stays informed and can respond promptly to customer insights.

A standout feature of Localyser is its ease of implementation. Everything was up and running within just 2 days, which is remarkably quick.

The customer service is exceptional, too. Mellisa and Lojain, in particular, were outstanding in quickly resolving technical issues and providing step-by-step guidance.

For any business looking to efficiently manage customer engagement, I highly recommend Localyser. A big shoutout to the entire Localyser team for their excellent service. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

So far, my experience with Localyser has been entirely positive. I've been impressed with its comprehensive features, user-friendly interface, and the exceptional customer service provided by the team. The quick implementation process and the detailed insights it offers have significantly enhanced our customer feedback management. As of now, I haven't encountered any aspects of the service that I dislike. However, I believe that continual updates and staying attuned to user feedback are important for any tool, and I look forward to seeing how Localyser evolves and adapts to meet changing business needs Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Localyser is effectively solving the challenge of aggregating customer reviews from multiple platforms. By centralizing all reviews from various sites into one easy-to-use interface, it significantly streamlines our process of monitoring and responding to customer feedback. This consolidation is especially beneficial for managing multiple businesses, as it saves time and improves our overall efficiency in handling customer insights. Review collected by and hosted on G2.com.

RS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Localyser seamlessly integrates robust features and innovation in every aspect of its dashboard and offers quick and efficient customer support if needed. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

No dislikes or issues to report at this time. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Ensuring that replies to our online reviews are quick and efficient with templates and AI. Review collected by and hosted on G2.com.

Michael M.
MM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Localyser?

The software worked seemlessly. The team assisted in setup and was always there to help with great ideas on how to better use the data. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

From my perspective, my team was happy with the entire product. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

As a cloud kitchen, we have close to thirty virtual brands, in over ten outlets across the country, on more than four different online aggregators. This makes it pretty difficult to see all of the reviews that are coming in. Localyser saved us the time by aggregating all of the reviews and making it easy for us to download and manipulate in excel. Review collected by and hosted on G2.com.

Response from Tarik Qahawish of Localyser

Thank you Michael for the great review, we are happy to hear that Localyser solved a key problem for your team when it comes to consolidating all of your cloud kitchen reviews in one place. Thanks again, Localyser Team.

Mayur N.
MN
Information Technology Technical Recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Localyser?

It provides valuable insights or features related to local data analysis, marketing, or similar areas, users might appreciate its ability to help them understand and optimize their local business strategies. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

As per now I am not able to find any downside of this software Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

The interface is getting upgraded day by day and new features have been added recently Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Collates all reviews across all stores and all platforms in one single place allowing for quicker response times, better data analysis and leveraging these reviews to better our product. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

Nothing yet. Can't say much because all is good. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Collates all reviews across all stores and all platforms in one single place allowing for quicker response times, better data analysis and leveraging these reviews to better our product. Review collected by and hosted on G2.com.

Jamie H.
JH
General Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Localyser has helped us massively in being able to consolidate all of our reviews into one simple to use site, allowing us to seamlessly connect with our guests effortlessly.

The team behind it are very helpful and have been great in supporting us along the way.

Big recommend. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

So far there is not much that we have come across that we can talk negatively about Localyser. As I say above, it has helped us massively. Keep up the good work! Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Being able to consolidate all reviews from various different apps that we use in one, simple to use place. It saves us a lot of time in the long run! Review collected by and hosted on G2.com.

Response from Tarik Qahawish of Localyser

Thank you Jaime for such a great feedback and we appreciate the kind words about our customer support, we always strive to provide the customer service possible. Thanks again, Localyser Team.

DG
Business Development Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Perfectly collects multiple reviews making my life easier. Great support team is an added bonus making after sales support a breeze. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

Would like more aggregators to be added. Review collected by and hosted on G2.com.

Recommendations to others considering Localyser:

Make sure you have a good team to go through the dashboard as the reviews can often get overwhelming. Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Saves time searching through individual websites and multiple login attempts. Review collected by and hosted on G2.com.

Response from Tarik Qahawish of Localyser

Thank you Danish, we really appreciate your positive feedback. Our aim has always been to save clients time and resource when it comes to tracking, replying and analyzing reviews so you can focus on delivering a great guest experience every day. Thanks again, Localyser Team.

MS
operations coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Localyser?

Well-organized, user-friendly, awesome clients support in case of any issues as well. Review collected by and hosted on G2.com.

What do you dislike about Localyser?

As of now, we are satisfied with what the platform offers Review collected by and hosted on G2.com.

What problems is Localyser solving and how is that benefiting you?

Time-saving for managing a large number of outlets and reviews, offering other channels of gathering reviews as well as managing complaints in a more timely manner Review collected by and hosted on G2.com.