Top Rated LiveCall Alternatives
For calling our clients we use this Live call where we can call the clients and we can communicate with them, We can send them email, SMS too. We can track the call too, In dashboard we can how many leads we have generated and called them. If they are not picking the calls we will send them the SMS and Email activity. In Targeting we can see how many leads we have generated, Success rate, We have integrated this Live call with Facebook, Google form Review collected by and hosted on G2.com.
There is no dislike in this Live call everything is good Review collected by and hosted on G2.com.
22 out of 23 Total Reviews for LiveCall
Overall Review Sentiment for LiveCall
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I like the ease of getting more customers. I liked the algorithms for getting information for our sutomers. Review collected by and hosted on G2.com.
We had a hard time getting started with some of the software. Review collected by and hosted on G2.com.
Support is there when I have issues and have helped me resolve multiple issues that have come up related to people not receiving calls and setting up the widget triggers appropriately. They have also added features that I have requested so it is nice to see their responsiveness. Review collected by and hosted on G2.com.
Not always the most intuitive menus, but as I mentioned above the support has been able to help me navigate them. Review collected by and hosted on G2.com.
Very easy to set up and use. The best tool available to generate quality leads. Great customer service form the Live Call team. Review collected by and hosted on G2.com.
Nothing. LiveCall plugin works as we wanted. Review collected by and hosted on G2.com.
The software is very easy to set up. You just need to register and paste JS code on the website (in my case I've used Wordpress plugin).
I run a new bridal gowns brand and basically look for any girls that want to look beautiful and comfortable on their wedding day. We haven't officially launched yet, but we have some visitors on our 'coming soon' website. Before we started using LiveCall nobody contacted us.
Since we've started offering free callback in 25 seconds I receive inbound sales calls every day. Potential customers ask me about my product and are able to schedule their visits in the atelier. In most cases, they are really surprised that I was able to call them back that quickly, which make the conversation easier.
I really like LiveCall because it brings sales and I don't need to use any additional tools. In my situation (I'm the owner and designer of dresses) this helps a lot because I'm able to focus on what is most important - making beautiful dresses. Review collected by and hosted on G2.com.
I'd love if the reports were more detailed. Also the dashboard is a bit outdated. Review collected by and hosted on G2.com.
It shows the "human face" of the company. People still want to talk, before they make their purchase. Especially if the product is premium and in many cases requires customization. People like this communication channel, because it is very quick and convenient.
It also increases conversions - both online purchases and inbound sales inquiries. Since we have installed LiveCall and started offering immediate callbacks, we see around 40% increase in our lead generation process. Review collected by and hosted on G2.com.
It is dependant on the traffic that we are able to generate on our website. If we could pay more to receive more hot leads from LiveCall, we'd be happy to do so. Review collected by and hosted on G2.com.
With Livecall we started receiving around 50% more calls than before.
That plugin is a new type of customer support approach.
I like Livecall also as a lead capture. The website visitors very often are curious about the promise of calling them back in 25 seconds so they trying to test that plugin.
That's a good way to get high-quality leads. Moreover, once you talk with them through the phone it's easier to build trust and close the deal.
If you care about customers service - that plugin is must have for your business! Review collected by and hosted on G2.com.
The only cons: their backend is not very intuitive. Review collected by and hosted on G2.com.
Great tool for lead capture and customer service. Provides a pathway for upfront communication with potential clients and business leads. Easy to install plug-in and simple to use for the most part.
Easily integrates into any existing customer service interface. Review collected by and hosted on G2.com.
Not the most intuitive back end user interface, especially for individuals with limited knowledge in technology. Occasional system failure occurs as well, with little or no explanation, and can have a lasting impact on some features. Dashboard could use updating as well. Review collected by and hosted on G2.com.
