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Line2 Reviews & Product Details

Dexter V.
DV
Owner / Installer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Line2?

Probably the feature I liked most about line2 was the call through option to make calls from another phone using my line2 caller ID Review collected by and hosted on G2.com.

What do you dislike about Line2?

Call quality on mobile data was lacking and there is no virtual receptionist option Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

Line2 allowed me to seperate personal and business calls Review collected by and hosted on G2.com.

Line2 Overview

What is Line2?

Line2 is a business phone and communications suite which allows you to have a second phone number on your mobile device or personal computer. Switch seamlessly between personal and business communications at any time from any device.

Line2 Details
Discussions
Line2 Community
Languages Supported
English
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Product Description

Line2 is the business phone service that lets you talk and text with the simplicity of an app. With Line2, it's easy to set up your ideal business phone numbers. You can pick area codes, transfer existing numbers, set up tollfree lines or design your own vanity numbers to share with your customers and colleagues.


Seller Details
Seller
Line2
HQ Location
San Francisco, CA
Twitter
@HelloLine2
4,822 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

Alyson S.
AS
Overview Provided by:

Recent Line2 Reviews

TR
Tracy R.Small-Business (50 or fewer emp.)
1.5 out of 5
"Line 2 - Great for rural use!"
Line 2 is a user-friendly application that works well with those that are in a rural living situation. The service does not require excellent inter...
SS
Sashanee S.Small-Business (50 or fewer emp.)
2.5 out of 5
"Line2 User review"
I love the ability to see all user activity.
SW
Simon W.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not a big fan"
Line2 is cost effective, I think about $10 per month and it serves the purpose of adding a second line to an existing phone.
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Video Reviews

13 out of 14 Total Reviews for Line2

2.7 out of 5
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13 out of 14 Total Reviews for Line2
2.7 out of 5
13 out of 14 Total Reviews for Line2
2.7 out of 5

Overall Review Sentiment for Line2Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SW
0wner/operator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Line2?

Line2 is cost effective, I think about $10 per month and it serves the purpose of adding a second line to an existing phone. Review collected by and hosted on G2.com.

What do you dislike about Line2?

There are some downsides. Texting is glitchy and it only allows one photo (attachment) per text, Not great if, like me, you need to send multiple photos, you end up needing to send multiple texts. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

I didn't want to have two separate phones but still wanted to separate work calls from personal calls. Line2 solves this issue by allowing two lines on one phone. Review collected by and hosted on G2.com.

John L.
JL
Health Insurance Agent / Broker
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Line2?

One device , two lines makes it a lot easier to communicate with clients that have different lines of products. I sell for multiple companies and Line2 makes it seem that there is a dedicated line for THAT business. Review collected by and hosted on G2.com.

What do you dislike about Line2?

So far I haven't seen a downside to the Line2 app. It does what it says it does. Initially, there was an issue with connectivity when switching between lines but that seems to have been solved. Review collected by and hosted on G2.com.

Recommendations to others considering Line2:

At the very least, give it a try. It saves time and expense in that you only need one device instead of two. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

Again, being able to have a "dedicated" phone number for each line of business makes me appear more professional rather than just answering ONE line for all lines with a "Hello, This is John speaking" type of answering when calls come in. Review collected by and hosted on G2.com.

TR
Program Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Line2?

Line 2 is a user-friendly application that works well with those that are in a rural living situation. The service does not require excellent internet. Review collected by and hosted on G2.com.

What do you dislike about Line2?

The service is VERY sporadic. We have quite a bit of downtime and it seems to be more frequent. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

Line 2 is our backup VOIP provider and is used for our marketing team that lives in a rural situation. Review collected by and hosted on G2.com.

SS
Director of Customer Success
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Line2?

I love the ability to see all user activity. Review collected by and hosted on G2.com.

What do you dislike about Line2?

Time to resolve issues was not convenient in URGENT cases. I would have loved more access to support. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

We are a fully remote global team located across many continents and customers around the world so we use Line2 to connect. Review collected by and hosted on G2.com.

Carissa L.
CL
Marketing, PR, Events Leader
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Line2?

I love that Line2 can be set up on any device using their app. I have it on my computer and iPhone to keep me connected out of the office setting Review collected by and hosted on G2.com.

What do you dislike about Line2?

The connection on calls is not as perfectly clear as it could be all the time. The app also needs updating frequently Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

Line2 has helped significantly for out of office work, we can take calls on any device anywhere now Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Line2?

Customer service is always quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Line2?

The wifi calling always failed on my phone. I had to switch to my regular service and could not see numbers or caller IDs. Frequent service problems. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

Line2 was not solving my probelms so my company switched to a new system. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Line2?

A second line for my phone, so that I don't have 2 phones. Review collected by and hosted on G2.com.

What do you dislike about Line2?

Stoped calls, not working all the time, and poor call quality. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

I don't know. Review collected by and hosted on G2.com.

Jim W.
JW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Line2?

This is easy to use and manage, the call quality is great. Can be used on mobile and desktop devices. Easy to configure extensions. Overall experience is great. Review collected by and hosted on G2.com.

What do you dislike about Line2?

The Android app wasn't alerting when a call came in and it was quite frustrating. I thought it was a failing of the app and could not find any help online. However, when I finally contacted support, they were helpful and the app is now working correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Line2:

Give it a try, you should be happy with it if your needs are simple and straightforward. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

It's easy to manage inbound calls and send and receive texts. My previous VOIP solution charged extra for text functionality but it is included in Line 2 Pro. The app is easy to use on desktop and mobile so it's easy to send or answer calls. Making outbound calls is much easier with this service. Review collected by and hosted on G2.com.

Response from Carlos Petersen of Line2

Hello Jim,

Thank you very much for your feedback, we most definitely appreciate that you took the time and are very happy to hear that our support team was there for you when you needed it.

All the best,

Carlos, Customer Marketing Manager

John D.
JD
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Response from Carlos Petersen of Line2

Hello,

Thank you very much for taking the time to leave this feedback for us, we most definitely appreciate it as it helps us to continue delivering a quality product.

All the best,

Carlos, Customer Marketing Manager

Verified User in Individual & Family Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Line2?

I like that it has text features and calling feature. Also that even if you don't have wifi for the service you can use your data to answer calls. Review collected by and hosted on G2.com.

What do you dislike about Line2?

You can save number seperately from your personal address book. Review collected by and hosted on G2.com.

What problems is Line2 solving and how is that benefiting you?

I am able to have a second phone number for my business operations on my one device. Review collected by and hosted on G2.com.