
The ability to have an active dashboard with on going calls simplifies my follow up capabilities with the client/vendors. Review collected by and hosted on G2.com.
Some of the functions aren’t as streamlined as I’d like. I’m told there’s a way to create follow-up calls/tickets; however, I haven’t seen that function work yet. Also, initial callouts tend to have follow-up repairs needed, and it would be helpful if the question that asks, "is a follow up visit needed" prompted an additional step to pre-create the repair portion. Review collected by and hosted on G2.com.






