Lightspeed eCom Features
What are the features of Lightspeed eCom?
Merchandising/Marketing
- Storefront Design Tools
- Promotions and Discounts
Product Catalog
- Content Management
- Product Search and Filtering
Order Process
- Checkout Process
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
Multi-Channel Support
- Mobile
Platform
- Customization
- Security
- Cross Browser Support
- Performance and Reliability
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Technology Glossary Features
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Lightspeed eCom Categories on G2
Filter for Features
Merchandising/Marketing
Storefront Design Tools | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 74% (Based on 16 reviews) | |
Product Visualization | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Ability to display and manage photos, 3D views, videos etc for each product | 74% (Based on 15 reviews) | |
Promotions and Discounts | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 68% (Based on 16 reviews) | |
Shopping Cart Abandonment | Based on 14 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. | 75% (Based on 14 reviews) | |
Product Reviews | Based on 13 Lightspeed eCom reviews and verified by the G2 Product R&D team. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 78% (Based on 13 reviews) | |
SEO | Based on 14 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides tools to drive traffic to pages via organic search | 67% (Based on 14 reviews) |
Product Catalog
Content Management | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 76% (Based on 15 reviews) | |
Product Configuration | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Ability to all users select options to configure the product or select product options. For example, color, size, etc. | 79% (Based on 15 reviews) | |
Product Search and Filtering | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 74% (Based on 16 reviews) | |
Intangible Products | See feature definition | Based on 11 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 70% (Based on 11 reviews) |
Order Process
Checkout Process | See feature definition | Based on 18 Lightspeed eCom reviews and verified by the G2 Product R&D team. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 70% (Based on 18 reviews) |
Shipping Options | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 73% (Based on 15 reviews) | |
Tax Display and Processing | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. | 72% (Based on 16 reviews) | |
Payment Processing | Based on 17 Lightspeed eCom reviews and verified by the G2 Product R&D team. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 75% (Based on 17 reviews) | |
Order Management | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 77% (Based on 15 reviews) | |
Returns / Refunds | Based on 18 Lightspeed eCom reviews and verified by the G2 Product R&D team. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 74% (Based on 18 reviews) | |
Inventory Management | Based on 18 Lightspeed eCom reviews and verified by the G2 Product R&D team. Displays inventory levels of products in real time. Displays inventory by location if required. | 84% (Based on 18 reviews) | |
Multi-Channel Fulfillment | Based on 13 Lightspeed eCom reviews and verified by the G2 Product R&D team. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | 76% (Based on 13 reviews) |
Multi-Channel Support
Omnichannel | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 78% (Based on 15 reviews) | |
Mobile | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Features that enable customers to easily to shop for products using a mobile device. | 76% (Based on 15 reviews) | |
Social Commerce | Based on 12 Lightspeed eCom reviews and verified by the G2 Product R&D team. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 68% (Based on 12 reviews) | |
Customer Service | Based on 14 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | 67% (Based on 14 reviews) | |
Store Locator | Enable customers to locate and navigate to physical locations by zip code, city or GPS | Not enough data | |
3rd-Party Store Integration | Based on 10 Lightspeed eCom reviews and verified by the G2 Product R&D team. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels | 75% (Based on 10 reviews) | |
B2B | Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | Not enough data |
Platform
APIs | Based on 13 Lightspeed eCom reviews and verified by the G2 Product R&D team. System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 77% (Based on 13 reviews) | |
Customization | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Product provides tools to customize web store front, business process, etc. to meet unique business needs. | 63% (Based on 15 reviews) | |
Integrations to Add-on Tools | Based on 14 Lightspeed eCom reviews and verified by the G2 Product R&D team. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 69% (Based on 14 reviews) | |
User Management | Based on 15 Lightspeed eCom reviews and verified by the G2 Product R&D team. Enables customers to update their own user information, settings and preferences. | 73% (Based on 15 reviews) | |
Reporting / Analytics | Based on 14 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides standard and ad-hoc reporting ability to meet business requirements | 69% (Based on 14 reviews) | |
Security | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Software provides appropriate tools and certifications to protect against fraud and malicious attacks | 82% (Based on 16 reviews) | |
Multi-Site Management | Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | Not enough data | |
Admin Access Rights | Based on 14 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides ability to control editing rights by product category, geography etc. | 79% (Based on 14 reviews) | |
Test-to-Product Migration | Based on 11 Lightspeed eCom reviews and verified by the G2 Product R&D team. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 73% (Based on 11 reviews) | |
Internationalization | Based on 13 Lightspeed eCom reviews and verified by the G2 Product R&D team. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | 72% (Based on 13 reviews) | |
Cross Browser Support | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Enables store or site to provide the same user experience in all browsers and browser versions. | 73% (Based on 16 reviews) | |
Performance and Reliability | Based on 16 Lightspeed eCom reviews and verified by the G2 Product R&D team. Software performs well and runs with minimal unscheduled downtime | 80% (Based on 16 reviews) |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
