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lemlist Reviews & Product Details - Page 20

lemlist Overview

What is lemlist?

lemlist is a sales engagement platform that enables sales teams, recruiters, and agencies to automate and personalize their outbound outreach across email, LinkedIn, and calls. It helps users create tailored multi-channel sequences that drive meaningful conversations and improve response rates. By combining automation with dynamic personalization, lemlist allows users to send messages that feel genuinely human while reaching prospects at scale. The platform includes a Chrome extension that integrates directly with LinkedIn, allowing users to find, connect, and engage with prospects seamlessly. This extension helps sales professionals streamline their workflow by enabling quick profile visits, connection requests, and direct messaging without leaving LinkedIn. lemlist also provides advanced personalization features, allowing users to go beyond basic merge tags by incorporating dynamic text, images, and videos into their messages. These capabilities help businesses stand out in crowded inboxes and increase engagement rates. Additionally, the platform includes email deliverability tools that monitor and optimize sending practices to ensure messages land in recipients' inboxes rather than spam folders. Users can track campaign performance with in-depth analytics and A/B testing, helping them refine their outreach strategy based on real data. The platform is designed for teams of all sizes, from startups to enterprise sales organizations, looking to improve outbound efficiency, scale prospecting efforts, and generate more meetings. lemlist is used by thousands of sales professionals worldwide to automate workflows, increase engagement, and optimize outreach campaigns while maintaining a personal touch. Learn more at www.lemlist.com.

lemlist Details
Languages Supported
English, French
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Product Description

lemlist offers a large set of features to control all the process of email outreach.


Seller Details
Seller
lemlist
Year Founded
2018
HQ Location
Paris, Île-de-France, France
Twitter
@lemlist
2,429 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
Description

lemlist is your go-to tool for business growth, trusted by over 37,000 businesses in more than 100 countries. The multi-channel prospecting platform allows you to discover your next buyers from a B
B database of 450M+ contacts, obtain their verified emails, and create effective campaigns with AI. All-in-one solution, no need for 3rd party tools, technical skills or extensive outreach experience.


KM
Overview Provided by:

Recent lemlist Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Great product but unfortunately bugs or downtime too often"
Easy to use, quick support, great features and facilitating the integration of sales tool functionalities.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Best-in-class at what they do"
Come for the product, stay for the support. Oh, and learn more than you ever imagined from their support library. Talk about a company knocking the...
Amalia Eduany R.
AR
Amalia Eduany R.Small-Business (50 or fewer emp.)
2.5 out of 5
"Very good tool for beginners"
Easy to use , simple and self explanatory .
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lemlist Media

lemlist Demo - Find new leads directly in lemlist's B2B database of 450 millions of contacts
Access lemlist's AI-powered B2B database of 450 million+ contacts and reach out to highly relevant leads with just 1 click.
lemlist Demo - Connect to your buyers with a single click
Discover valid email addresses for any contact directly in lemlist and scale your outreach without the need for an entire operations team.
lemlist Demo - Personalize your outreach at scale
Personalize at scale with custom intro lines, images, dynamic landing pages, text variables and stand out in your prospect’s inbox.
lemlist Demo - Reach out and close more deals
Found your ideal buyer? Generate highly-converting multichannel sequences with AI and accelerate your sales process like never before.
lemlist Demo - Engage at scale, in a human way, with advanced conditions
With lemlist, you can tailor your outreach process at scale to automatically respond to each prospect's interaction with your campaign in a human way for higher conversions.
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266 lemlist Reviews

4.5 out of 5
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266 lemlist Reviews
4.5 out of 5
266 lemlist Reviews
4.5 out of 5

lemlist Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for lemlistQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Lukas H.
LH
Growth and Advertising Consultancy
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about lemlist?

I can create custom images, video thumbnails, landing pages and more in a few clicks. What's also great is that when someone opens an email from me, they're already on the correct page with all of the details of the offer Review collected by and hosted on G2.com.

What do you dislike about lemlist?

The A/B testing mechanism needs work. I found it difficult to create some templates Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Confidence in emailing and having it delivered. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about lemlist?

the platform has friendly feeling - easy to get started. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

my account got banned by google within a month - lemlist could proactively monitor the performance and limit the number of emails or something else. that could prevent email reputation from getting damaged. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

we used it for email outreach campaign Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about lemlist?

The lemwarm feature warms up email domain Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Coming from a small business, lemlist was good for initially warming up my email domain, however, I would not recommend them due to an overall clunky UI and just very poor customer service.

Poor customer service - I've had several experiences with the customer service that were not ideal. The support reps I messaged took several hours to respond to me (10+ for some responses) and were never able to resolve issues, they only confirmed to me that the problems do exist. I decreased the number of subscriptions from my team and they refused to refund me for the unused subscription, which was a huge red flag to me.

Email tracking - Their email tracking is inaccurate and counts your own clicks as an "open."

Reviewing emails - There is no way to review your drafted emails after you queue them, even if you want to go back in to make an edit, nor can you even look at the email after queuing it.

UI - A lot of the features are clunky and have to be figured out on your own. I had to make a separate email address to experiment and figure out how the sending works, and I've had experiences where I fill in a variable field for a template and the sent email never fills in the blank space. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Automated email outreach Review collected by and hosted on G2.com.

Response from Lucille Rabaux of lemlist

Hello, we're sorry to hear that our app did not satisfy your expectations. We would love to hear more of your feedback about it.

When it comes to the reviewed emails, you have the possibility to un-review your emails to edit them before sending them.

If you have any other questions or need some explanation, we would really love to help you as much as we can, so we can hop on a call to revise what happened.

Verified User in Public Relations and Communications
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about lemlist?

Lemlist is great at sales and email automation. It's very easy to send engaging emails/videos to your prospects, and keep up with each campaign. In the end, it means more sales opportunities. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

There was a learning curve for me because I'm not an email marketer, so I had to learn to do split tests and understand the results. May be simple for others but there was a learning curve for me. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

We are doing outbound sales with the tool. The benefits are simple email/sales marketing. Review collected by and hosted on G2.com.

Manoj N.
MN
Assistant Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about lemlist?

Lemwarm wherein you can warm up the email/domain Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Reporting dashboards are all cluttered. Not able to make changes to the sequence once the campaign is started Review collected by and hosted on G2.com.

Recommendations to others considering lemlist:

One of the Best cold mailing tool Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Generating leads, setting up follow up emails Review collected by and hosted on G2.com.

DS
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about lemlist?

We have been using HubSpot since a very long time which in fact is really fantastic. But it is a very costly tool. Then we thought of finding an alternative for the same and came across Lemlist.

We started exploring Lemlist since a while and it has shown similar results when it comes to operations like Hubspot. Lemlist is very very cheap when compared to HubSpot and can do the job exactly like HubSpot.

Sequencing option is by far the best. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

UX is not up to the mark yet. They can improve a lot on this front. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

We do a lot of email sequencing using this tool. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about lemlist?

Mailwarming is integrated into outreach which is helpful Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Stops working every week. Plus, product lags a lot these days. Taking a huge toll on the efficieny of SDRs. Planning to switch soon Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

SDR outreach Review collected by and hosted on G2.com.

VM
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about lemlist?

Best part about Lemlist is that it allows user to create free account to explore the tool first.

Apart from that, you can create email sequence of any number of steps that you desire. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

We are not allowed to add multiple emails address to a single ID. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

We do a lot of cold email outreach using lemlist. Review collected by and hosted on G2.com.

RH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about lemlist?

It has been helping me with the creation of informative pages and landing pages with a fairly high visual appeal which is perfect to increase my sales since the first thing people see are the graphics, so for me it is necessary that my websites are of high visual impact, it also allows me to make a large number of customizations which is simply perfect, their customer service is quite fast when it comes to solving any problem or clarifying any doubt which is quite useful for me. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Are there really any? In my case I have not gotten any and to be honest I doubt that it exists Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

It has been quite helpful to improve my sales by providing me with a tool that allows me to create high-impact landing pages that direct to my online store directly, where I can display various elements in a quite striking way that allows my clients are attracted to buy my products. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

Lemlist tries to be user-friendly and customer-centric, but fails. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Awful customer support. You can tell them an issue over and over, and they still won't get it. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Email warm up. Review collected by and hosted on G2.com.

Response from Lucille Rabaux of lemlist

Hello, unfortunately, we would be very happy to help and see what happened and even provide full feedback and screenshots, however, there is no direct issue elaborated in this case, so we have no reference at all. Please let us know and we will act asap in order to help out and revise what happened. Our support usually has rating average of 98% satisfaction, so we will do our best to justify that.