Top Rated lemlist Alternatives
266 lemlist Reviews
Overall Review Sentiment for lemlist
Log in to view review sentiment.
I love the User Interface and the simplicity of the software. I also love the way they display the status of your sequences and the very many built-in functions to make them more engaging. Review collected by and hosted on G2.com.
I dislike their pricing model. It seems like they have a few great products, like Lemwarm, that works brilliantly with the other tools, but they charge a lot for them. Another thing I'd like to see on Lemlist is their own lead generation tool, their own database like in Apollo. Review collected by and hosted on G2.com.
It is very intuitive and takes about 15 minutes to figure out.
Does what it says on the box.
It is a product that is being very actively worked on and I am sure it will only get better with time (not that something's wrong with it now).
Additionally, the people from customer support are incredibly responsive and personable (they almost make you invent issues just so you could talk to them). Review collected by and hosted on G2.com.
There are a few improvements that could be made to the tool, but the vast majority of them are only minor ones.
On the plus side, the product manager actually got in touch with me to talk about future improvements and suggestions personally (probably not initially, but once I answered), so I am sure they will make the improvements. Review collected by and hosted on G2.com.
Support is always close to help, blogs are beneficial, and it was easy for a new guy at cold outreach to understand how to work with it. With competition, I feel like there's a lot less to do. Review collected by and hosted on G2.com.
Sharing templates through different accounts would be excellent for agencies. Some minor adjustments to UX to switch between campaigns and reports + more space at the sequence tab for reporting. Review collected by and hosted on G2.com.
I like being able to leverage Zapier to customize variables in my campaign. I found and use Lemlist (even with the issues we've run into) because I can customize the first line of each email by leveraging a Google Sheet to customize fields. As an early-stage SaaS founder, I've found the content on their blog and tutorials incredibly helpful, and I'll always appreciate Lemlist because of that. Review collected by and hosted on G2.com.
The first time we used the Zapier integration to populate a field from a Google Sheet, the line pulled in dynamically was a different font than the rest of the message, ruining our campaign. Because of this, we stopped using Lemlist and just used Lemwarm.
Used Lemwarm for over a year but ran into issues when they transitioned Lemwarm to its own product/website. Warming stopped working, but our account was still being billed. I reached out to support to see if I could get a refund for the month things weren't running, and overall have had a pretty demoralizing experience. Their support process is purposely complicated: almost as if to make you abandon all hopes of retribution.
In our scenario, I requested a refund for the period Lemwarm wasn't running after their move to a new domain, and the support team has been anything but helpful. First, they asked me to confirm the transaction occurred by sending over CC details and a screenshot of the statement in my bank account. Next, they said it would take 7 days to hear back from the finance team to verify the information I sent over. After 7 days, they asked me for "proof" that Lemwarm wasn't working during the period I requested a refund for (a screenshot of my inbox was proof enough). Finally, after all that, they told me it was my fault I didn't go in and fix the warming feature after they made the domain change. After more back and forth, I asked if I could just get a credit towards a future subscription, and support is telling me it'll take another 2 days to be reviewed and approved by a supervisor.
As you can tell, their support process is purposely set up to be complicated. As a fellow SaaS founder, it's demoralizing to run into such a terrible support process, especially over such a small amount of money. Unfortunately, I will need to continue using Lemlist until I find an alternative that handles the first-line customization. While I will remain a customer, I will not remain an advocate. Review collected by and hosted on G2.com.
Integration with Dropcontact and Hubspot Marketing is super helpful. The platform is fast and not glitchy. Also very easy to navigate. Review collected by and hosted on G2.com.
It is incredibly inconvenient that I cannot change the email address of a contact once it is uploaded into the Lemlist system. Having to delete and re-add is very time-consuming and frustrating. Review collected by and hosted on G2.com.
The product is intuitive. Offers a host of features. Very high deliverability. Review collected by and hosted on G2.com.
Price - it seems like they have mandated a minimum 2 seats and overall is very expensive. Review collected by and hosted on G2.com.
It's basic to understand and simplified. Fast support Review collected by and hosted on G2.com.
Quite expensive, and one of the main features doesn't work if you use laptop only with no mouse. Review collected by and hosted on G2.com.
I love how Lemlist is easy to plug to our CRM and mailbox, then how to create sequences of emails, Linkedin messages, tasks, etc.
It's working for me even when I'm not at the office, very effectively, and I love it. Review collected by and hosted on G2.com.
nothing, the things I disliked have been taken into account when I gave my feedback :) Review collected by and hosted on G2.com.
Best Pipedrive integration
A lot of features and best webhooks notifications Review collected by and hosted on G2.com.
A lot of bugs in Pipedrive integration, I am using it 2-3 years, every 3-6 month they has a some huge glitch Review collected by and hosted on G2.com.
