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lemlist Reviews & Product Details

Zach Y.
ZY
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

Lemlist has been the best email tool I've used.

Being able to stand out and be unique with cold email is getting harder and harder and Lemlist is better than many other tools because it gives you the tools to actually be unique AND send emails in a slick manner.

I love it so far.

Customer support is shockingly good, they are fast, they are very kind, they even come back to you with stuff they've investigated.

I use the program everyday and they even have the ability to get leads for your email campaigns IN the PROGRAM. which is so insanely useful. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

I WISH WISH WISH they had unlimited email accounts.

That's the only thing I don't like about it, it caps you at 5 email accounts (15 with the pro plan).

Which isn't terrible but, only have 5 is quite rough. I hope one day they come out with more.

They're lead gen tool is awesome but I wish it had more specific sub-industries to make it easier to find the specific companies I want without having to manually go through each, and a way to generate more than 100 leads at a time. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Outreach to prospects at scale Review collected by and hosted on G2.com.

lemlist Overview

What is lemlist?

lemlist is a sales engagement platform that enables sales teams, recruiters, and agencies to automate and personalize their outbound outreach across email, LinkedIn, and calls. It helps users create tailored multi-channel sequences that drive meaningful conversations and improve response rates. By combining automation with dynamic personalization, lemlist allows users to send messages that feel genuinely human while reaching prospects at scale. The platform includes a Chrome extension that integrates directly with LinkedIn, allowing users to find, connect, and engage with prospects seamlessly. This extension helps sales professionals streamline their workflow by enabling quick profile visits, connection requests, and direct messaging without leaving LinkedIn. lemlist also provides advanced personalization features, allowing users to go beyond basic merge tags by incorporating dynamic text, images, and videos into their messages. These capabilities help businesses stand out in crowded inboxes and increase engagement rates. Additionally, the platform includes email deliverability tools that monitor and optimize sending practices to ensure messages land in recipients' inboxes rather than spam folders. Users can track campaign performance with in-depth analytics and A/B testing, helping them refine their outreach strategy based on real data. The platform is designed for teams of all sizes, from startups to enterprise sales organizations, looking to improve outbound efficiency, scale prospecting efforts, and generate more meetings. lemlist is used by thousands of sales professionals worldwide to automate workflows, increase engagement, and optimize outreach campaigns while maintaining a personal touch. Learn more at www.lemlist.com.

lemlist Details
Languages Supported
English, French
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Product Description

lemlist offers a large set of features to control all the process of email outreach.


Seller Details
Seller
lemlist
Year Founded
2018
HQ Location
Paris, Île-de-France, France
Twitter
@lemlist
2,432 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
Description

lemlist is your go-to tool for business growth, trusted by over 37,000 businesses in more than 100 countries. The multi-channel prospecting platform allows you to discover your next buyers from a B
B database of 450M+ contacts, obtain their verified emails, and create effective campaigns with AI. All-in-one solution, no need for 3rd party tools, technical skills or extensive outreach experience.


KM
Overview Provided by:

Recent lemlist Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Great product but unfortunately bugs or downtime too often"
Easy to use, quick support, great features and facilitating the integration of sales tool functionalities.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Best-in-class at what they do"
Come for the product, stay for the support. Oh, and learn more than you ever imagined from their support library. Talk about a company knocking the...
Amalia Eduany R.
AR
Amalia Eduany R.Small-Business (50 or fewer emp.)
2.5 out of 5
"Very good tool for beginners"
Easy to use , simple and self explanatory .
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lemlist Media

lemlist Demo - Find new leads directly in lemlist's B2B database of 450 millions of contacts
Access lemlist's AI-powered B2B database of 450 million+ contacts and reach out to highly relevant leads with just 1 click.
lemlist Demo - Connect to your buyers with a single click
Discover valid email addresses for any contact directly in lemlist and scale your outreach without the need for an entire operations team.
lemlist Demo - Personalize your outreach at scale
Personalize at scale with custom intro lines, images, dynamic landing pages, text variables and stand out in your prospect’s inbox.
lemlist Demo - Reach out and close more deals
Found your ideal buyer? Generate highly-converting multichannel sequences with AI and accelerate your sales process like never before.
lemlist Demo - Engage at scale, in a human way, with advanced conditions
With lemlist, you can tailor your outreach process at scale to automatically respond to each prospect's interaction with your campaign in a human way for higher conversions.
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265 out of 266 Total Reviews for lemlist

4.5 out of 5
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265 out of 266 Total Reviews for lemlist
4.5 out of 5
265 out of 266 Total Reviews for lemlist
4.5 out of 5

lemlist Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for lemlistQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

Come for the product, stay for the support. Oh, and learn more than you ever imagined from their support library. Talk about a company knocking the cover off of the ball. I'm in there every single day, loving the product—not suffering through it. It also links up with tools like Zapier, which allows me to pipe custom messages to Slack and perform custom workflows that automate the busywork. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Least helpful in Lemlist is that the interface offers so much it can become confusing on where to go for what sometimes... it can take several clicks to expose the right thing. Reporting is also in need of improvements; the way they measure outcomes can differ depending on what report you're looking at, so it takes a while to learn what each metric means. I also dislike that there's the (more than occasional) "Disconnected, retrying in.... X minutes X seconds" message along the bottom. No idea what causes those. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

The problem we have is too many leads and not enough time to customize emails for them all. With Lemlist's variables combined with our datasets, we can sent hyper-customized emails, like "Hi <Brandon>! Since we worked together in <2019> (<4536 Mesa Drive> in <Lake isabella>), you came to mind for this <Kern> County bonus opportunity." Nobody has a clue these emails are automated, and we get reply after reply. One campaign currently has a 6.09% Reply Rate and a 5.07% Positive Reply Rate. Review collected by and hosted on G2.com.

SA
Responsable solution digitale
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about lemlist?

I was able to try the free version and was impressed by the multi-channel communication. I eventually got an expert account. Every time I needed it, whether during the free version or after, the team always responded to my messages very quickly and solved the issues encountered. The statistics allow us to effectively track our KPIs. The ease of use Review collected by and hosted on G2.com.

What do you dislike about lemlist?

The risk of having our LinkedIn account blocked.

I also find it difficult, once filters have been applied in their database, to see the selected filters. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Save time in sending and analyzing multi-channel campaigns: email + LinkedIn and call. Thanks to statistics, we can also constantly improve our campaigns. Review collected by and hosted on G2.com.

Tarik W.
TW
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

Setting up your e-mail can be quite difficult and frustrating. I have experienced it my own and Lemlist helped me lovely with it. You just send a message in the chat, and you get a quick response from their workers. You can also book a call with them where you meet with one of their workers, where you also get helped with all of your problems and questions. Lemlist you are doing a great job and I would recommend it to every business owner that wants to grow their business using e-mail marketing! Review collected by and hosted on G2.com.

What do you dislike about lemlist?

A point of interest for Lemlist is to decrease the wait time when you change something in your DNS settings. I can take up to 72 hours, what I find quite long. In addition to this, it isn't named somewhere that it can take some time. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Lemlist is solving the problem of not getting enough sales by the use of email marketing Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about lemlist?

Easy to use, quick support, great features and facilitating the integration of sales tool functionalities. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

There are frequent technical issues, particularly with their data enrichment system, which disrupt prospecting efforts. When their dev team steps in to fix it, the solution doesn’t take hours, it takes days, completely throwing off your prospecting schedule. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Sales engagement efficiency, bypassing linkedin and email automation limits. Easy to use data enrichment, AI prompt integration, etc. Review collected by and hosted on G2.com.

James R.
JR
Chief Revenue Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about lemlist?

It's the only platform I've found that allows you to create multi-channel campaigns that send emails, LinkedIn invites, LinkedIn Messages and voicemails all in the same campaign. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Things just don't work. The software quality is very poor. The interface is very counterintuitive and difficult to use. There are a lot of bugs and they don't seem interested in fixing them. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Lemlist allows us to automate targeted outreach efficiently so we don't spend a lot of time or resources on top of funnel. Unfortunately, the limitations and bugs in the software mean you end up spending WAY more time than you should just to get basic things done.

For example, Lemlist allows you to create "conditionals" in a campaign, such as "If Email Address is deliverable", or "If Company Name contains ACME". You can branch and take different actions based on these conditionals.

There are two problems, though. First, you'd better know exactly what conditionals you want to use when you create the campaign, because you can't go back and add them later! For some strange, inexplicable reason, once you've created a campaign you can't add conditionals (except for at the very end of any branch). So, if you've spent several hours creating a complex campaign, and you realize later you want to add a conditional to the beginning to split off multiple branches, you have to start from scratch and spend several hours manually re-creating the campaign. This is hugely annoying.

Also, the conditionals don't allow you to check for multiple values. For example, you can say "If Company Name Contains "ACME" but you can't say "If Company Name Contains "ACME" or "EXCEL".

Another huge problem is that they are constantly pushing you to use credits (which cost money) to find email addresses for your leads, even if you never intend to send emails to them (for example, your campaign only sends LinkedIn messages. You can't add those leads to a campaign without first paying Lemlist to find email addresses for them, even if you never intend to send them a single email.

It's also impossible to export your leads as a CSV so that you can augment/enrich them yourself. It seems like Lemlist is trying to hold your data hostage and keep you dependent on their own enrichment service.

Finally, the user interface design is just a complete fail. They don't use standard user interface visual design rules, so buttons are often not at all styled as buttons (sometimes they're just a plain paragraph of text), and data fields are often not styled as data fields so it's impossible to know that you need to enter data there.

Overall I'd say there is value using Lemlist but they need to fix bugs, remove annoying limitations, improve the UX/UI and not hold you capitve to their enrichment service. Review collected by and hosted on G2.com.

VC
Co founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

Overall features. From technical setup to customer support. Everything is such a lovely experience. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

The features, the learning curve, the customer support, ease of use, ease of implementation. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Sales management, outreach and building value proposition. Review collected by and hosted on G2.com.

Hrvoje C.
HC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

I've looked at many options for our first email campaign, and after giving it all some thought (and some recommendations from friends and colleagues) I've opted for lemlist. And it was a good decision. Affordable, powerful in features, and easy to use, even for someone inexperienced in marketing campaigns. But the thing that really stands out is the amazing customer support. I've used hundreds of services over the years, but I have to say lemlist's customer service is second to none. Definirely recommended. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

So far, I have not encountered anything that stands out as negative. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

I am trying to contact a large number of companies in my industry to promote a new product. Without a tool like this, it would be impossible to keep track of what it going on, not to mention gather data and metrics on how the campaign is performing. Review collected by and hosted on G2.com.

Darryl K.
DK
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

Very easy to use and offers a range of solutions which are all integrated - this is a ahuge plus compared to using a sticking plaster to make different provider solutions work in harmony. Very impressed with the live webinars and ALL my questions were dealt with by Carlota who did an excellent job. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Setting everything up was a little challenge but solved it by working though it methodically and by referring to their excellent support people like Annie. Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Prospect database, email warm up, email authenticity, high delivery, email and communication chains, all combining to save me time and money and increasing my chances of doing more business. Review collected by and hosted on G2.com.

Andis .
A
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about lemlist?

support which is essential for someone not so deep in IT stuff

lelmist has quite comprehensive info on their website to help set things up

easy guide how to set up campaigns and what to and what not to write in your email so it reaches the final recepient Review collected by and hosted on G2.com.

What do you dislike about lemlist?

nothing for now, so keep up your good work Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

I just started so I hope I will be able to increase sucess rate so my emails arrive to the inbox of my potential client Review collected by and hosted on G2.com.

Uma K.
UK
Business Development Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about lemlist?

Email and linkeidn automation and that too customisable as per your requirement & it has triggers which are called conditions which are the best thing Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Well the UIUX of the dashboard could be improved Review collected by and hosted on G2.com.

What problems is lemlist solving and how is that benefiting you?

Saves my time as it works on email sequences and automates reaching on LinkedIn too Review collected by and hosted on G2.com.