The team are first class, always on hand to offer support and resolve any queries. It feel like they genuinely have the customer at the heart of what they do. Products are great and easy to use as both an administrator and end user. Review collected by and hosted on G2.com.
Nothing! The products are very user friendly. As an administrator for example, the e-learning catalogs available are current and vast which helps when working in a multidisciplinary organisation as I do. Review collected by and hosted on G2.com.
121 out of 122 Total Reviews for Learning Pool - Platform
Overall Review Sentiment for Learning Pool - Platform
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Whe I started in Oxygen, I had 6 months to find and launch a learning platform. Learning pool was the only option for us. The implementation was quick, the team were excellent on the project side. The integration into our business was seamless and its now a huge part of our everyday organisation.
I love the team at learning pool - they are all supportive and helped us achieve the goal of launching our training platform quickly, efficiently and successfully. The software is both efficient and easy to use for users and learners. Review collected by and hosted on G2.com.
The reporting is trickier than it should be. Review collected by and hosted on G2.com.
I have used Stream extensively since it was first developed and have introduced it to my current organisation. It has help[ed us to create award winning blended learning offerings to our clients that consistently get incredibly high satisfaction ratings from our participants. It is easy to use and incredibly flexible allowing us to adapt and evolve our online learning elements. Having reviewed many other providers the key difference is the interactivity between the participants on the course, creating social learning.
The social learning element makes the online more akin to a classroom environment which increases the stickiness of the learning, and therefore the effectiveness of the programme. Review collected by and hosted on G2.com.
There is little to dislike although I would love to see some enhanced reporting functionality particularly when using child organisations Review collected by and hosted on G2.com.
What I love about Learning Pool is that they are always there when you need them. We have a meeting with our Account Manager every quarter to go over what's going well and what we need assistance with and they let us know of what's new with LP and what to keep our eyes peeled for inc. new features, events, webinars etc. The Support Desk are available all the time when you need them for any help with your account and site, and they are always quick to solve the situation and keep you updated with their progress. The site we have is super user friendly and has recently had a colour scheme change to match coporate colours thanks to LP! As an administrator, I love the ease of creating course pages and editing them to match our themes. Everything is so user-friendly for both 'students' and myself as the administrator. I also love the range of catalogues and collections available, eith constant updates and new versions. Review collected by and hosted on G2.com.
There isn't anything that I dislike about Learning Pool, nothing I can mention as a negative point, fault or flaw. Of course pricing is always on everyone's list as everyone in the world wants the best product for the littlest price. But even then I think the price for the service, products and support received is good! So no faults. Review collected by and hosted on G2.com.
The ease of use, it is very easy for our support workers to access and complete, as alot of staff use their phones for their manadatory training which LP allow unlike our last provider, meaning more time for SWs to complete as had to arrange time to come into the office. Review collected by and hosted on G2.com.
As im still new to LP i find it hard to fix some of the issues myself meaning i have to go through to the support team, the academy is great but some of the simple fixes are hard to find in the content Review collected by and hosted on G2.com.
When an organisation continues to win round after round of competitive tenders, with different colleagues on each panel, they must be doing something right.
Over the last three years, Learning Pool has become a most competent of trusted learning content learning partners. They are able to take the most difficult and challenging of content and effortlessly transform it into engaging digital content that resonates with the learners and gets translated into action on the job. And all for a very reasonable cost when benchmarked with their competitors. Review collected by and hosted on G2.com.
It's hard to dislike working with Learning Pool. If there are issues, then they come up with solutions and are not afraid to challenge along the way and to provide an impartial "check and balance". Review collected by and hosted on G2.com.
The ability to speak to the team on the phone in order to trouble shoot issues Review collected by and hosted on G2.com.
There are some bugs in the LMS so that the mobile view isn't quite right yet. Adapt doesn't seem to have been updated in a long while, it looks a little outdated Review collected by and hosted on G2.com.
Learning Pool supply us with a Learning Management System that meets the needs of our very diverse workforce. Its ease of use makes it ideal for our users who have varying levels of IT skills.
Learning Pool are continually developing new plugins for the site whic have made life so much easier for us as site managers and for our users.
Support from our Account Manager Jane is excellent and we have built up a very good relationship. Review collected by and hosted on G2.com.
Some of the additional features have costs attached to them. Being a Local Government Organisation means budgets are tight and we can't always take advantage of them. Review collected by and hosted on G2.com.
Since we first started working with Learning Pool, I have liked the way that it has teams available to help set up new products once we have been access to them. For example, when we first worked with Adapt, Stream and Learning Locker we had a dedicated team to help us learn the ropes of each piece of software and get them set up to our requirements. This gave us a great starting point to build from moving forward. Review collected by and hosted on G2.com.
While the Learning Pool customer support portal is useful for more simple queries, there are times when the responses haven't been useful and are quite basic which don't resolve, what seems to us to be, a fairly large issue. Review collected by and hosted on G2.com.
Learning pool has many features and components which are all fairly straight forward to use. However, when stuck the support at Learningpool is brilliant. The responses I get back are always swift and detailed. Review collected by and hosted on G2.com.
I find that timelines are very vague with Learning Pool. I have asked whether a few different features would become available and have been told that they are upcoming. However, that term is vague and could be tightened down. Review collected by and hosted on G2.com.
- Great support from Account Executives we have worked with over the years has helped to continually improve the offering we are able to give our learners.
- System is adaptable enoug to use in various ways (we use as a multi-tennant site with ring-fenced learning for individual client needs).
- Administering and creating the framework is straight-forward with a reasonable learning curve.
- Reporting tools allow creation and collation of properly useable MI at all levels. Review collected by and hosted on G2.com.
There are certain blocks and site assets that would be improved if there was a little more control over their appearance and settings. This can sometimes be restrictive, although we have generally been able to find "workarounds" to get the desired end result. Review collected by and hosted on G2.com.
