(124)
4.7 out of 5
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Learning Pool - OnScreen Guides 
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AP
Verified User in Professional Training & Coaching
Small-Business(50 or fewer emp.)
What do you like best about Learning Pool - OnScreen Guides?
I teach a Veterans to Work Career Skills Program here on Fort Hood, TX and I'm delighted to be using Onscreen in my class. I believe is a great tool to help instruct my students on navigating the system and giving them a better understanding of the different business processes. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
Not being able to delete a portion of the recording without deleting the whole recording when you mess up during the recording. This causes issues when the helper is turned on in the actual system.. Review collected by and hosted on G2.com.
16 out of 17 Total Reviews for Learning Pool - OnScreen Guides
4.6 out of 5
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Overall Review Sentiment for Learning Pool - OnScreen Guides
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SM
SHeng M.
Digital Adoption Administrator
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
The support from OnScreen through learning how to create guides was extremely helpful in building the guides. Staff were friendly and made the learning process easy. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
We have other job aides that are needed as references to complete tasks that were difficult to add into the guide. Having a better way to integrate these job aides would be helpful. Review collected by and hosted on G2.com.
AC
Aleathia C.
Chief Operations Officer
Small-Business(50 or fewer emp.)
AM
Verified User in Mechanical or Industrial Engineering
Enterprise(> 1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
- Ease of access
- Ease of deployment
- User-friendliness
- Client support Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
- Administration limitations
- Simplicity can also be a drawback when expanding to cover other domains & applications Review collected by and hosted on G2.com.
AF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
OnScreen is a simple to use application for all parties – users and training staff. It allows us to produce guides for some of our more common processes that can torpedo our working day if we have to answer multiple questions on them. The guides are extra helpful because the walkthrough nature of OnScreen means that the employee not only learns how to do the task, but actually completes the task while they are going through the guide. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
OnScreen is designed as an SAP adoption tool, but is quite capable in other applications. That said, it can struggle with web applications that contain a lot of dynamic content. There are workarounds and the OnScreen team is helpful in finding an optimal solution. The SSO capabilities have improved, but you still have to login each day which sometimes results in employees forgetting about the tool. Review collected by and hosted on G2.com.
HM
Hassan M.
Learning Development Lead, Digital Learning Services
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
- OnScreen team is awesome. They always support their clients. They take quick actions if bugs are discovered.
- It is a great screen capturing tool for CRMs.
- It is easy to learn. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
- Bugs
- A process in SAP can be completed in more than one way. When using onScreen in a real application, the users have to do steps in the same order otherwise they would see an error message. Review collected by and hosted on G2.com.
AC
Verified User in Consumer Goods
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
OnScreen is easy to use and offers in-application learning so we stay in the flow of work. The OnScreen team has been outstanding to work with as well. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
OnScreen has been able to provide what we need as far as support and analytics, so there are no dislikes to list. Review collected by and hosted on G2.com.
AF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
Customer support was exceptional. OnScreen staff went above and beyond to ensure that all of the programming needs were addressed. Weekly calls were scheduled to address any issues. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
It would be nice if it worked on more browsers. As a Firefox user, I found it challenging to have to use Chrome in order to set up training manuals. Review collected by and hosted on G2.com.
DW
Declan W.
Product Owner
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
OnScreens has a super easy content creator that is so easy to use that all you need to do is click record and then complete your transaction. Once you have completed the transaction, you need to add some information to the steps (baloon tips) and share the content with your team. It's that simple. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
Nothing that comes to mind. The whole team is fantastic. Review collected by and hosted on G2.com.
PC
Pascal C.
Enseignant Vacataire - Systèmes d'Information / MBA - Manager de Projets / Gestion Finance
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Learning Pool - OnScreen Guides?
The ease of use to create guides and make them appear on the application screens Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
nothing ! either on Author topics and in End user use, all features are very complete and user frendly Review collected by and hosted on G2.com.
SH
Stefanie H.
Accounting Manager
Mid-Market(51-1000 emp.)
What do you like best about Learning Pool - OnScreen Guides?
We were able to roll it out to our team in under 3 weeks. Review collected by and hosted on G2.com.
What do you dislike about Learning Pool - OnScreen Guides?
Nothing, everything has been good till now. Review collected by and hosted on G2.com.
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