They have continuously provided support on ways to improve our day to day processes and keeping SFDC clean Review collected by and hosted on G2.com.
As of now, no but will update if something comes up Review collected by and hosted on G2.com.
They have continuously provided support on ways to improve our day to day processes and keeping SFDC clean Review collected by and hosted on G2.com.
As of now, no but will update if something comes up Review collected by and hosted on G2.com.
They don’t just say “yes” — they challenge our thinking in a constructive way and design solutions that are truly in the best interest of our business. Michael brings exceptional leadership and organizational knowledge, all the while his team contributes deep expertise and clarity that resonates across every level of our company. Together, they’ve delivered real impact and operated like an extension of our team. Review collected by and hosted on G2.com.
Honestly, very little. If anything, the bar they’ve set for consultative engagement is so high that it makes me wish we could apply their approach even more broadly. The challenge is less about Lean Layer and more about how to maximize the benefit of their involvement across every part of our business. Review collected by and hosted on G2.com.

Phyllis and her willingness to adapt quickly and take on all of the challenges we through her way. Review collected by and hosted on G2.com.
Lean Layer is the best; zero complaints. Review collected by and hosted on G2.com.

The team at Lean Layer is incredibly knowledgeable and always willing to help. They bring a deep understanding of marketing operations and tools like HubSpot, and they take the time to explain their approach clearly. Their support has been very helpful in guiding us to make smarter, more strategic marketing decisions. Review collected by and hosted on G2.com.
Nothing, they have been very easy to work with and I would definitely recommend them to a friend! Review collected by and hosted on G2.com.

After about a month of stressing over closing our FY25 Phyllis Lee & LL team found a clear path to hitting our FY25 goals. If we maintain our historic win rate with Stage 1 & 2 opps - we have enough pipeline to not only hit the quarter goals but the year goal is within our current pipeline. The only change we need to make is improving time between stage - that insight led us to inspect that aspect of our deal desk - and now we have line of site for not only the quarter but all of FY25.
Data and dashboards are nice. Making it tell a clear and actionable story that leads to wins is what I enjoy about working with the LL team. Review collected by and hosted on G2.com.
They make you pay for their services. I do not like that part of it. Review collected by and hosted on G2.com.
I really like how Phyllis collaborates with our team — she’s proactive, communicative, and always thinking ahead. She doesn’t just execute tasks; she helps us improve our overall Salesforce processes. Review collected by and hosted on G2.com.
Honestly, there’s not much to dislike. At times, communication or availability can be slightly impacted when resources are stretched across multiple projects, but the team — especially Phyllis — has always been quick to adjust and stay responsive and got things done. Review collected by and hosted on G2.com.
They have a ton of experience and can provide best practices since they've worked with so many different clients. That's very valuable knowledge to have on tap. Review collected by and hosted on G2.com.
No dislikes - maybe having a bit more visibility into how many hours were spent on what project from a cost management perspective, but they always deliver. Review collected by and hosted on G2.com.
The collaborative approach from the Lean Layer team, including demos, sandbox access, and willingness to iterate on requirements, is also a major plus. Review collected by and hosted on G2.com.
They are experts at what they do! However, there is a learning curve in understanding how to leverage record types and customize fields and stages. My suggestion is to have a basic understanding of Salesforce infrastructure before implementation, so you can better tailor the scope and requirements to your specific needs. Review collected by and hosted on G2.com.
The dedication to the project daily and weekly is what stands out the most to me, along with availability to answer questions and offer assistance. Review collected by and hosted on G2.com.
There is nothing that stands out as a dislike based on this project. Review collected by and hosted on G2.com.
Lean Layer is a partner in the truest sense of the word. They take the time to understand precisely what our challenges are, and help us refine our objectives to focus on the most impactful projects that will actually drive our bottom line. Review collected by and hosted on G2.com.
Frankly, none. Lean Layer has already driven positive ROI after the first 4 months of our engagement. Review collected by and hosted on G2.com.
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