That I can trust their strategic approach, that they bring frameworks rather than letting decisions get bogged down in committee. Review collected by and hosted on G2.com.
At this point, there's nothing negative to comment on. Review collected by and hosted on G2.com.
Lean Layer excels at turning complex requirements into clean, scalable solutions. Review collected by and hosted on G2.com.
No major downsides to note. The engagement has been smooth, collaborative, and well-managed from start to finish. Review collected by and hosted on G2.com.
I appreciate the depth of support Lean Layer offers; they can work on multiple things in parallel. The team is very competent and quick to execute, thoughtfully. Lean Layer also provides a very structured experience that is helpful. I like that they offer suggestions but are also open minded and are willing to adapt. The level of communication and speed of execution are aspects I really like. Review collected by and hosted on G2.com.
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The Lean Layer team is quick to respond, educates, and continues to bring operational innovation for our business. Review collected by and hosted on G2.com.
I can't think of anything I dislike about Lean Layer. Review collected by and hosted on G2.com.
Lean Layer has hands-on knowledge of much of our tech stack and they are proactive in performing to a milestone plan to achieve post-implementation functionality. It is rare to work with a managed services / implementation team that can accomplish what they can do in the period of time and budget we have allocated. And I have worked with quite a few of them (some larger names) that don't begin to compare to Lean Layer. Review collected by and hosted on G2.com.
Because of their smaller size, you need to plan ahead for available resources and it is a little more difficult to surge resources. However, the other side of this is that it forces you to be more focused on your milestones and the budget related to them. So overall, actually an upside. Review collected by and hosted on G2.com.
What I like most about Lean Layer is their strong technical expertise and creativity. Our setup and use cases are quite complex, and they were able to find smart, creative solutions every time we hit a challenge. I was genuinely impressed by their deep HubSpot knowledge and how proactive they were in benchmarking best practices and advising us on the most efficient way to structure things.
They’re not just implementers, they really act as strategic partners who understand both the technical and business sides. Review collected by and hosted on G2.com.
At the beginning of the project, the project management structure felt a bit unclear, and I sometimes struggled to keep track of progress and next steps. Once we moved everything into Asana, it became much more organized and transparent to me.
I think it was mostly a matter of workflow preference, so I don't think it applies to everyone but for me, Asana was definitely better. Review collected by and hosted on G2.com.
Easy to work with, efficient, offer great solutions to help support our small team. They really understand our business needs and can work from very little direction. They are extremely knowledgeable about our CRM, HubSpot, and are full of quick and creative solutions. Pat from Lean Layer built up our entire lead scoring model from scratch, with valuable input on best practices and how to set us up to scale. His work and contributions to our growing Marketing functionality were huge for our business -- cannot recommend him and LL enough. Review collected by and hosted on G2.com.
That we can't clone our lean layer rep. Not a dislike, but I wish we had better understood the value they would bring and planned up front to sign them on for at least 12 months to take better advantage of their pricing model. Review collected by and hosted on G2.com.
They are extremely responsive, incredibly smart, very great partners. They were quickly able to understand our business and provide value very quickly. Great people - all incredibly nice and easy to work with. Review collected by and hosted on G2.com.
There is nothing to call out here. They were an incredible partner. Review collected by and hosted on G2.com.
Our RevOps expert, Claire, is fantastic and highly knowledgeable. She works closely with our team to ensure our GTM organization operates smoothly, providing the data and tools we need to succeed. Review collected by and hosted on G2.com.
None at the moment. My experience so far has been smooth. Review collected by and hosted on G2.com.
What I like best about Lean Layer is their ability to take the ideas and needs I share, sometimes just loosely sketched out, and turn them into practical, effective solutions inside HubSpot. It feels like I can simply put my thoughts on paper, and they quickly transform them into something tangible that works seamlessly within the platform. That kind of skill and clarity makes the process incredibly smooth and stress-free. Review collected by and hosted on G2.com.
Not having Phyllis on my team is a downside! Jokes aside, to be honest, I'm not entirely sure what else to mention. Even when something didn't work as expected, you were quick to respond and resolve the issue. Review collected by and hosted on G2.com.
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