
Prompt support-post sales. No doubt the product is great, but I appreciate the fantastic after sales service and great turn around times. Whether it is Murli (Sales) or Prateek/Laxman from post-sales, all have been quick in their responses. Each one takes complete ownership of the task at hand Review collected by and hosted on G2.com.
Nothing really, at least till date. Perhaps the mobile app can have more features-at least for the admin login Review collected by and hosted on G2.com.
The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way Review collected by and hosted on G2.com.
There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services. Review collected by and hosted on G2.com.
Best thing about it is user friendly interface and customer support services. Review collected by and hosted on G2.com.
No likely much sometime it take bit more time but that's fine. Review collected by and hosted on G2.com.
Better intuitive interface that allows many that are not familiar with more complex tools be able to dive in and immediately use. Review collected by and hosted on G2.com.
Missing some pieces to make it well rounded Review collected by and hosted on G2.com.
Multiple reports, morning updates on lead generated, Review collected by and hosted on G2.com.
Manually assigning individual lead to sales team, not using all the features, need user training on desktop integration, partner relationship management, marketing ROI analytics, case management, support analytics, social network integration, Review collected by and hosted on G2.com.