---
title: LeadSquared Sales CRM Reviews
meta_title: 'LeadSquared Sales CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 302 reviews by the users' company size, role or industry
  to find out how LeadSquared Sales CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 302
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# LeadSquared Sales CRM Reviews
**Vendor:** LeadSquared  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 302
## About LeadSquared Sales CRM
LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the guesswork from sales execution and makes efficiency the focus of every customer interaction, no matter how complex the customer journey is. The software automatically captures leads from all your channels, manages them intelligently, and transfers them to the right teams (and people), ensuring zero lead leakage and zero missed opportunities. Businesses that have achieved growth with LeadSquared include higher education institutes, edtech, financial services, healthcare, and marketplaces, among others. The company is headquartered in Bengaluru, India, with a local presence, in the United States, the Philippines, South Africa, Australia, Singapore and Indonesia.



## LeadSquared Sales CRM Pros & Cons
**What users like:**

- Users value the **efficient lead management** of LeadSquared, enhancing organization and reducing manual tasks in their sales process. (34 reviews)
- Users find LeadSquared Sales CRM to be highly **user-friendly** , simplifying workflows and enhancing productivity in sales management. (27 reviews)
- Users value the **efficient lead generation** capabilities of LeadSquared, enhancing tracking and nurturing throughout the sales process. (22 reviews)
- Users commend the **efficiency** of LeadSquared Sales CRM, which streamlines tasks and automates reminders for better productivity. (17 reviews)
- Users find the **intuitive interface** of LeadSquared makes managing leads and workflows effortless and efficient. (16 reviews)
- Time-saving (15 reviews)
- Easy Tracking (14 reviews)
- Users value the **automation and tracking features** of LeadSquared Sales CRM, enhancing lead management and sales productivity. (14 reviews)
- Automation (13 reviews)
- Simple (13 reviews)

**What users dislike:**

- Users experience **slow loading** issues and delays in customer support responses, impacting efficiency and frustration during usage. (12 reviews)
- Users experience a **steep learning curve** with LeadSquared due to its initial lack of intuitiveness and slow performance. (10 reviews)
- Users often experience **slow performance** with LeadSquared, particularly when handling large datasets or facing server issues. (10 reviews)
- Users point out the **missing AI integration** in LeadSquared Sales CRM, alongside performance and reporting limitations affecting usability. (9 reviews)
- Users find the **slow speed** of LeadSquared Sales CRM frustrating, especially when managing complex automations and large data. (9 reviews)
- Users often face **technical issues** with slow performance and glitches, relying heavily on support for resolutions. (9 reviews)
- Users find LeadSquared Sales CRM&#39;s interface overly **complex** , leading to confusion and a frustrating experience when using the mobile app. (8 reviews)
- Users experience numerous **bugs** in LeadSquared’s mobile app, leading to frustrating functionality and sync issues. (7 reviews)
- Users experience **lead management issues** with the mobile app, finding it difficult to navigate and book demos effectively. (7 reviews)
- Limited Customization (7 reviews)

## LeadSquared Sales CRM Reviews
  ### 1. Best CRM till now

**Rating:** 5.0/5.0 stars

**Reviewed by:** Milan  A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about LeadSquared Sales CRM?**

Very Simple
Easy report tracking
Easy manage of all leads
Easy transfer of leads
Effective dashboards
Can interlink with other crm also

**What do you dislike about LeadSquared Sales CRM?**

Sometimes audio recording shows error .
Mobile app crashes many time

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Reaching more people
Effective visibility
Pipeline management 
Effective task management

  ### 2. CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ranjeet M. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about LeadSquared Sales CRM?**

Easy to use ,you can set filters ,as per requirements,add task and eminders,you can schedule email ,SMS to the clint, you can.multiple and customise data can be shorred

**What do you dislike about LeadSquared Sales CRM?**

mobile app is not user friendly.    Mail attachment with some image is not easy processed,down load if data is no direct option, better user interface required.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It give access if data without system login, any time can be operated, you set reminder ,can check remarks,  data creation, easy access,of client details,and task clerance

  ### 3. Sales friendly crm

**Rating:** 4.5/5.0 stars

**Reviewed by:** sanathkumar m. | Senior Business Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about LeadSquared Sales CRM?**

Had very quick view access to report's to manage

**What do you dislike about LeadSquared Sales CRM?**

Nothing much as all are aligned as per requirements

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It helps in managing the entire sales team data managing

  ### 4. A platform to maintain and analise leads

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kowshik T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about LeadSquared Sales CRM?**

It was mainly used to create, analyze and segregate data to teams and Agents.
Monitoring data across teams

**What do you dislike about LeadSquared Sales CRM?**

Little complex when it comes in follow-up of duplicate leads
Hard to track repeated data

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Organizing data to the right teams
Monitoring activity of leads
lead allocation
Transfering of leads

  ### 5. Leadsquare review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Varun  A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about LeadSquared Sales CRM?**

leadsquare is best software for calling purpose // easy to use

**What do you dislike about LeadSquared Sales CRM?**

there is nothing to dislike about leadsquare

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

it solve our manage leads problem // easy to use // easy to handle

  ### 6. good software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arti . | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about LeadSquared Sales CRM?**

All of the function are running very well for CRM

**What do you dislike about LeadSquared Sales CRM?**

Nothing dislike in leadsquare all option are working very well

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Follow up for customer or lead management

  ### 7. Average CRM, Good for Startups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2022

**What do you like best about LeadSquared Sales CRM?**

The user interface is easy to understand and use
It provides comprehensive and informative dashboard of all the campaigns
Customization of fields, email marketing, and lead capture pages are feature rich and easy to set up and create.

**What do you dislike about LeadSquared Sales CRM?**

It loads pretty slowly.
LS Servers are down occasionally
Mobile CRM needs to be improved
Costing structure should improve.
Issues with the speed of the systems at times.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Our sales team uses LeadSquared to manage sales and track leads. The reports are used for further analysis and problem analysis.
Lead management is straightforward and user-friendly. Also, other platforms can be synchronized easily. It helps to improve the conversion rate and take followup of leads.

  ### 8. It's awesome service for customer relationships

**Rating:** 4.0/5.0 stars

**Reviewed by:** dharmendra m. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2023

**What do you like best about LeadSquared Sales CRM?**

It's help fleet to record data of customers.

**What do you dislike about LeadSquared Sales CRM?**

Slow process at the time on field, required fast process

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Solving to capture leads and manage customer records

  ### 9. Best Lead management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lakshay J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about LeadSquared Sales CRM?**

Best lead management tool which helps and gives timely reminders to connect with clients

**What do you dislike about LeadSquared Sales CRM?**

The user interface was not upto the mark.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Record all the calls made from the lead square, which helps to maintain the proper logs for the same.

  ### 10. A complicated tool for a relatively simple purpose

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about LeadSquared Sales CRM?**

Comprehensive tool that covers a lot of use cases

**What do you dislike about LeadSquared Sales CRM?**

Very complicated for the sales team to update or add anything

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

We were able to keep a central repo of all our sales leads, updates on their status and communication with them

  ### 11. Does the job fairly simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about LeadSquared Sales CRM?**

Ease of integration with other apps
Myraid of options/features

**What do you dislike about LeadSquared Sales CRM?**

Bland UI
UX/Speed - The software is quite slow at times

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Helps our agents to get in touch with the leads.
Lead capture and sales management
SIERA tool is a great development thats helps us with certain insights

  ### 12. LSQ review details

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about LeadSquared Sales CRM?**

Report creation is easy, most reports are quite handy

**What do you dislike about LeadSquared Sales CRM?**

At times it gets complicated. Faced few bugs

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It helps is creating sales funnel and great to create sales performance analysis

  ### 13. Amazing web application based CRM !

**Rating:** 4.0/5.0 stars

**Reviewed by:** Parth S. | Resort Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about LeadSquared Sales CRM?**

Leadsquared is available on all platforms including Windows, Android and Ios which simplifies the process and makes it seamless if you travel a lot like me. The best part is the integrations with multiple other platforms and the support provided by their tech team.

**What do you dislike about LeadSquared Sales CRM?**

The mobile application is a little hard to use and navigate for new users and can be a bit daunting compared to Hubspot or Zoho. Custom filters are also missing right now.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

The biggest problem solved by this CRM is that it can be used on the go and is browser-based and therefore can be used on a Chromebook which I usually use. This made the transition from Hubspot easy for me.

  ### 14. Best CRM but bit expensive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sai Rahul S. | business development exicutive, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about LeadSquared Sales CRM?**

Very very userfriendly, The best part is you can track down the daily reports about your work and Managing the leads is very easy, like lead stages, activity adding, and task management. Integrating this CRM with IVR tools is very easy.

**What do you dislike about LeadSquared Sales CRM?**

Lead flow management is a bit difficult but you can manage and add new leads in mobile CRM is a bit difficult. There will be very less opinions on customization. Dashboard customization will be a bit difficult.

**Recommendations to others considering LeadSquared Sales CRM:**

Very easy to use but before you start the collaboration with leadsquared make sure it is personalized.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Mobile CRM is very easy to handle. Daily reports help us to understand the team's growth and their work. With the help of reports, we were able to build the strategies for marketing campaigning.

  ### 15. Review on Kylas

**Rating:** 5.0/5.0 stars

**Reviewed by:** saisreeja n. | Business development intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2022

**What do you like best about LeadSquared Sales CRM?**

Kylas is a good CRM software which helps the user to complete their work systematically and the stages the CRM software provide are precise and very detailed in manner.

**What do you dislike about LeadSquared Sales CRM?**

there is nothing about kylas that i dislike but sometimes it becomes slow and stuck this has been causing a trouble for updating about the information  which is creating gaps.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

The major problems that leadsquare sales and mobile CRM software solving are maintaining different stages and also helping the user to create their own stages. this has been helping.

  ### 16. Leadsquared- An excellent software for CRM.

**Rating:** 5.0/5.0 stars

**Reviewed by:** RAJAN R. | Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2022

**What do you like best about LeadSquared Sales CRM?**

Marketing activities like email automation and call recording get synced with the respective lead

**What do you dislike about LeadSquared Sales CRM?**

Nothing like dislike or least helpful. It was an extraordinary software

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Helpful in reaching out to the right client at the right time. Eventually it helps to generate high revenue

  ### 17. Best CRM I have come across

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neha M. | Lead HR Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2022

**What do you like best about LeadSquared Sales CRM?**

The ability to have the entire database in a place and find it with an ease
The funnel that it creates with your data thus helps you to understand your sales funnel and progress better

**What do you dislike about LeadSquared Sales CRM?**

Leadsquared is pricier than other platforms.
Initially, it can be a bit difficult to use and understand for a beginner.
The User interface could have been better.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Helped track the performance and monitor the progress of the team better
Precisely understand the lead life cycle and increase in the efficiency of lead utilisation

  ### 18. LEADSQUARED THE PERFECT CRM TOOL FOR OPTIMAL LEAD CREATION & UTILISATION

**Rating:** 4.5/5.0 stars

**Reviewed by:** Irfanudeen S. | Senior Academic Counsellor, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about LeadSquared Sales CRM?**

Lead details are displayed in a neat manner that profile name, contact, mail id, region of the leads are easily notable. Activity of the leads are mapped clearly with date and time stamps. We can able to mark the status of the customers with various stages and able to add reminder to reach them at the particular time slot punctually.

**What do you dislike about LeadSquared Sales CRM?**

LeadSquared crashes sometimes and takes little more time to recover. The Reports page having 10 to 5 minutes delay to update the call reports. Support team need to resolve the queries in an earliest manner.

**Recommendations to others considering LeadSquared Sales CRM:**

I would recommend LeadSquared for those who wants to manage the leads in an effective manner and making the deals with easy lead filtration.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

I used LeadSquared for managing my leads in an effective manner to generate a strong sales pipeline. Lead filtration is effectively possible with this amazing tool that make us to categorise the leads as per the status.

  ### 19. Easy to use.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Aafaqueahmad k. | Business Development Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2022

**What do you like best about LeadSquared Sales CRM?**

The characteristic of Leadsquare what I like the most is that it is transparent. Because of that there is less chances of clashes between the associates or the managers.

**What do you dislike about LeadSquared Sales CRM?**

The thing which I dislike most is that it is not smooth at all. It will get stuck time to time. Then we have to escalate it to the respective team. And it will take time to solve.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It is easy to use. You can work remotely with the mobile app without any laptop if you want. The notes are transparent everyone can see what you spoke and listen to the recordings.

  ### 20. Best CRM till date

**Rating:** 4.5/5.0 stars

**Reviewed by:** saikrishna a. | Business development., Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2022

**What do you like best about LeadSquared Sales CRM?**

The best thing i liked about it is, the task option, which is really helpful in reminding the tasks that should be completed. Its rreally easy to use compared to others.

**What do you dislike about LeadSquared Sales CRM?**

There is  no such point. It is providing mobile CRM  which we can use in  remote areas, when its mandatry to use. and many more positive points which boosts up to use it.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Mobile CRM is the best thing that is offering to us to use, where as there is no option for using laptop. AND MANY MORE SUCH POINTS TO US BENEFITING TO USE IT PROPERLY.

  ### 21. Leadsquared- The most user-friendly CRM tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shankar A. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about LeadSquared Sales CRM?**

Marketing automation is the best along with the email campaign. It lets us know the interested leads as well as hot prospects.

**What do you dislike about LeadSquared Sales CRM?**

There are no downsides in this application. I don't find anything like that.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

The most user-friendly software with the best understandable UI, even for a beginner. It helps to create a good sales funnel and conversion.

  ### 22. Its amazing when dealing with leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunny S. | Bussiness Development  Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about LeadSquared Sales CRM?**

Its very easy to use, hold each and every data of particular lead. User friendly. Task based operations makes your work easier and you can easily reach out to your client without losing them.

**What do you dislike about LeadSquared Sales CRM?**

To be very honest i like more than that of dislike. One thing that i didnt like personally is that when you sort particular leads in one criterion it always remain there even after refreshing the page.

**Recommendations to others considering LeadSquared Sales CRM:**

Its very handy for your sales related work

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It helps me to reach out to my client on proper time. The funnel that i have created over weeks it helps me to avail those. Filters makes my work easier. With the proper use of leadsquared every week i was able to close more deals

  ### 23. A good CRM to have when you have a big field sales team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Akshay M. | Head of Customer Acquisition, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about LeadSquared Sales CRM?**

It's a very simple to use platform, and also very easily scalable for teams that are growing rapidly. Its best suited for teams that have large sales teams, who have team members go out on field.

**What do you dislike about LeadSquared Sales CRM?**

Account management was not available. Also for really small start-ups it may turn out to be a little expensive when you compare it to some other CRM's who give a free version too. Other than that there is not much not to like.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It streamlines the process of capturing leads from all the various sources that a company may have and makes is one repository to access any and all data from anywhere. It helps a manager to reduce dependencies from the team that is in the field hustling by giving updates from time to time.

  ### 24. The Best CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kowshick P. | Zonal Manager- Business operations, Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about LeadSquared Sales CRM?**

People who are all entering in to the sales profession. They will face a lot of issues and challenges in their probation period, In terms of handling the prospects, their data and also their followups as well. Nearly,  they will do more than 200 calls per day nowadays. To make this process simple and more precise, Leadsquared has the taken out the great solution in terms of CRM. My concern why I liked the most is all about it's simplicity and easy to user defines basic menus and its attributes

**What do you dislike about LeadSquared Sales CRM?**

I could not find any thing wrong in that platform. This platform is absolutely good and helpful  for the people from industries where they are handling more clients. Especially in the mobile app, It might get updated in the lighter version. So we can access the data in a faster way

**Recommendations to others considering LeadSquared Sales CRM:**

If any one looking for a CRM which helps you in identify the differen kinds of users, helping in convert the prospect and also identifying the  preferred customer with more easy and simpler way, then Leadsquared ia right choice for using.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

As I mentioned earlier, sales was my first job in my career. Everyday i used to connect with more than 200 plus users. It was really hard hitting at that tim, Lead squared help me a lot to take up the thing in a smother way. And also it differentiated the shades of the users like toched untouched, fesh leads. Kind of. Being a sales person. It was actually helped me to made my tasks in a lighter way

  ### 25. It's a very usefull to connect with customers,  and saving follow up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rocky K. | Senior Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2022

**What do you like best about LeadSquared Sales CRM?**

It's easy to use to connect with cuxtomer

**What do you dislike about LeadSquared Sales CRM?**

We are not able to see talktime after talki

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Problem is not able to direct call from LS and good thing is its very easy to use and connect with customers

  ### 26. Alot of automations are available to boost the business growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about LeadSquared Sales CRM?**

Automation based on different events and activity is one of the best options which is helpful.

**What do you dislike about LeadSquared Sales CRM?**

Not must. Most of the required features are available. Team is also very supportive.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Automation for the Team to utilize the resources at the max and increase the conversion.

  ### 27. Best CRM in the market

**Rating:** 4.0/5.0 stars

**Reviewed by:** Md Firoj H. | Sales Team Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about LeadSquared Sales CRM?**

Easy to use UI, better attention to leads and it's leakage. Prospect management is very easy

**What do you dislike about LeadSquared Sales CRM?**

Sometimes there is lag in the system and leads transfer takes a bit more time.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Lead management, prospect management, sales funnel

  ### 28. Know your lead funnel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Afridi K. | Sales Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about LeadSquared Sales CRM?**

The best thing about leadsquared is easy to use and has enough filters to see how many leads are in what stage, and you can customize it according to you. It is a cheap option than salesforce as it is economical. Easy to use user interface. easy to integrate and also you can manage it as such that lead goes to the right person at right time. Reminders are awesome, and it gives reminders an hour before.

**What do you dislike about LeadSquared Sales CRM?**

The only thing i think it should have is the calling feature integration so that we can track the calls and the recordings for the quality improvement as well if it had the same it would be the best CRM.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Inititially we did not had any CRM we used to manage manually and there was highly chances to forget the leads we tapped in and how many people we have reached so far and now it is handy for us to have a funnel at single clicks of the filter option and we have a proper dashboard where we can see how many new leads per day and per month we are getting for improvising the sales cycle.

  ### 29. Leadsquared- All time recommendable CRM software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prabhu K. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about LeadSquared Sales CRM?**

The first best option is the marketing automation. It helps just awesome in order to create good sales pipeline.

**What do you dislike about LeadSquared Sales CRM?**

It does not have any downside or issues.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

You will be able to customise it as per your requirements. You will able integration it with the calling tool to save all your call recordings.

  ### 30. An irreplaceable CRM tool I have come across.

**Rating:** 5.0/5.0 stars

**Reviewed by:** pravindhraj m. | Sr. Business Development Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about LeadSquared Sales CRM?**

The marketing automation works incredibly and gets you a great deals. Along with that sourcing of hot leads can be done easily with many options

**What do you dislike about LeadSquared Sales CRM?**

I don't have dislikes. This is one of the best in market

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

You can track the call recordings and understand your last call and then pitch according with out any miscommunication

  ### 31. Mobile friendly CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Devika G. | Product Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about LeadSquared Sales CRM?**

The ease of use is the best thing. Accessibility to the data's in phone is the ultimate best.

**What do you dislike about LeadSquared Sales CRM?**

The tasks can be made in a better view,.

**Recommendations to others considering LeadSquared Sales CRM:**

For freshers it's a great start,but when it goes advanced it becomes a bit of a struggle

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Managing client database, scheduling and maintaining call database.

  ### 32. Leadsquared - Most comfortable CRM even for a beginner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh B. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about LeadSquared Sales CRM?**

The most interesting feature is the marketing automation mail, notification will help us with the lead activity to close that particular deal.

**What do you dislike about LeadSquared Sales CRM?**

As this software user, i do not have issues or dislikes

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Can connect with the highly engaged or active leads to close that business and generate revenue.

  ### 33. It's better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suruchi M. | Admission counsellor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about LeadSquared Sales CRM?**

It's very handy to use while working the options is amazing

**What do you dislike about LeadSquared Sales CRM?**

While connecting with learners the leads move

**Recommendations to others considering LeadSquared Sales CRM:**

It's very handy to use

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

I'm able to do my work easily. Connecting with learners

  ### 34. Efficient and effective CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaisruthi S. | Quality Assurance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about LeadSquared Sales CRM?**

1. Easy to manange leads
2. User-friendly enterprise
3. Data management
4. Segmentation
5. Automation

**What do you dislike about LeadSquared Sales CRM?**

Sometimes there might bro lagging issue, otherwise no problem.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

1. Lead management
2. Lead tracking
3. Automation
4. Cost cutting

  ### 35. Its fantastic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2021

**What do you like best about LeadSquared Sales CRM?**

It is easier to monitor the lead activity and allow us to segregate the leads according to there stages. It also helps us to identify the quality of leads as well the options to update based on the conversation we have the leads

**What do you dislike about LeadSquared Sales CRM?**

The accessibility of the application through mobile is limited such as if we want to update the stage of the lead thorough mobile application it is something bit too difficult

**Recommendations to others considering LeadSquared Sales CRM:**

Make mobile application much more simpler and easier to use

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Analysis of leads... quality of leads.. maintaining a proper lead bucket and prioritise the importance once from the others. It also helps us to filter the leads out accordingly

  ### 36. CRM for All

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dhiwahar C. | Assistant Manager - Customer Success, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about LeadSquared Sales CRM?**

The best part is organizing the leads with ease. It is just a piece of cake to check the activities of a client. No more checking it on the excel sheet, no more confusion on the client onboarding status. It is very transparent to check the onboarding status of the client. Sending mail to the clients is like using a Self button rather than a kicker.

**What do you dislike about LeadSquared Sales CRM?**

Some features like mobile numbers are not displayed perfectly for a few clients. Might be a possibility of the wrong entry on the lead.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Earlier, we use to check the details on our server and match it with the excel sheet we maintain and send it across to our peers. But now, any one of our peers can check the details of a client in a single search.

  ### 37. Leadsquared best application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pragadeeshwaran R. | Not working, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2022

**What do you like best about LeadSquared Sales CRM?**

User GUI is really good in the CRM, the CRM helps in identifying the sources of different leads to filter out and help reach more potential leads for conversion

**What do you dislike about LeadSquared Sales CRM?**

One of the major disadvantage I would say is filtering owner change to other sales engineer in the company.
We can only identify new leads to filter out not other stage lead, so it makes difficult to identify if other SE's take the lead

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Identify potential conversion for sales. Timeline for conversion and sharing certain data's through the CRM which can help and nurture leads for future conversion

  ### 38. Good CRM Marketing automation tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tamil s. | Academic counselor, Enterprise (> 1000 emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about LeadSquared Sales CRM?**

Lead management is very easy and user-friendly. The CRM Interface is excellent. The Best part is the Lead management  and marketing automation Feature, Training and support one of the big strength of Leadsquared

**What do you dislike about LeadSquared Sales CRM?**

Expanded functionality with email template , Tab shuffling

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

High user-friendly experience , as I was a little confused initially

  ### 39. Leadsquared the most cost efficient CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antony S. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about LeadSquared Sales CRM?**

The customization of LS is to next level. You can customise everything even you can create OMS as well

**What do you dislike about LeadSquared Sales CRM?**

No, I think its quite good so no dislikes.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Maintaining my funnel , punching my sale , generating revenue etc

  ### 40. Useful for lead tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vasu G. | Assistant Manager Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about LeadSquared Sales CRM?**

The granular tracking facility enables to identify the engagement level

**What do you dislike about LeadSquared Sales CRM?**

The UI is quite boring and could be made more attractive as it starts to make the screen more monotonous

**Recommendations to others considering LeadSquared Sales CRM:**

Making the UI more engaging will ensure higher engagement while working. the screen becomes more monotonous at times and less interesting to work.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Connecting the Leads faster and on time to ensure calls are made at priority

  ### 41. Best CRM tool especially for a sales domain to regenerate good revenue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Praveen . | ACADEMIC COUNSELLOR, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about LeadSquared Sales CRM?**

The best part is the customization of Leadsquared according to our requirements.

**What do you dislike about LeadSquared Sales CRM?**

No dislikes for this CRM due to its best features

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It helps us to easily find out the highly engaged leads and achieve our target.

  ### 42. An excellent and efficient CRM for your sales team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sai K. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2022

**What do you like best about LeadSquared Sales CRM?**

Even a mobile application is enough to utilise  this application. It's has good working flow

**What do you dislike about LeadSquared Sales CRM?**

Seriously it doesn't have any problems or issues

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Converting leads into business. Generating pipelines etc

  ### 43. LeadSquared Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about LeadSquared Sales CRM?**

It helps to keep track  & record the lead details

**What do you dislike about LeadSquared Sales CRM?**

LeadSquared can be more user friendly to use

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Using this we can  do proper follow-up with the clients

  ### 44. Best CRM tool for a sales team to boost their revenue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saravanan P. | Academic counsellor, Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about LeadSquared Sales CRM?**

The best part is the customization feature according to our requirements.

**What do you dislike about LeadSquared Sales CRM?**

Honestly I don't think I have a dislike.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Finding out the highly engaged hot leads in seconds and convert it into business

  ### 45. The best CRM platform especially for the sales team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rekha M. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about LeadSquared Sales CRM?**

It has the excellent customization features.

**What do you dislike about LeadSquared Sales CRM?**

Nil dislike due to its excellent functionality

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

Generating high revenue by reaching out to the right prospects

  ### 46. About leadsquared

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about LeadSquared Sales CRM?**

The most helpful thing about the leadsquared is that it will help to create a sales funnel and construct the pipeline for our business and helps to analyze the business.

**What do you dislike about LeadSquared Sales CRM?**

The least helpful part about the leadsquared is actually nothing but they can work on the downtime and small bugs in that particular application which happens sometimes.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

The most important problems which we are solving through leadsquared is that is helps the organization to make a sales funnel for their business and make use of that data.

  ### 47. Excellent CRM for sales to increase revenue.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh K. | Team leader, Enterprise (> 1000 emp.)

**Reviewed Date:** December 24, 2021

**What do you like best about LeadSquared Sales CRM?**

The Accessibility and features is really impressive and useful.

**What do you dislike about LeadSquared Sales CRM?**

Nothing yet. It's really accessible great even in mobile.

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

We can identify the leads which has to be given higher priority with this CRM easily.

  ### 48. An Excellent CRM to increase the revenue for the sales team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vigneshwar D. | Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about LeadSquared Sales CRM?**

It actually works well even in mobile as well as web.

**What do you dislike about LeadSquared Sales CRM?**

Some customisation can be better in mobile application

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

It helps to identify the hot and highly engaged leads easily.

  ### 49. PERFECT LEAD UTILIZATION TOOL

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shohij K. | bda, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2020

**What do you like best about LeadSquared Sales CRM?**

VERY EASY TO USE 
FEATURES ARE EXPLAINED VERY CLEARLY AND UI IS EXCELLENT 
A LOT OF PLUGIN FEATURES WHERE AVAILABLE
CAN FILTER OUT DIFFERENT THINGS LIKE DAILY CALL TIME, CONNECTED CALLS, DAILY ACTIVITIES, TASK MANAGEMENT, LEAD STAGE CHANGE, SHARE AND RECEIVE LEDS WITH OTHERS, LEAD FILTER, ADVANCED SEARCH, SMART VIEWS ETC

**What do you dislike about LeadSquared Sales CRM?**

CHATBOX IS AVAILABLE BUT RESPONSE TIME IS SOMETIMES VERY POOR EVEN IF THEY RESPOND 
THEY WILL NOT SOLVE THE ACTUAL PROBLEM.
IT TAKE SOME TIME TO FAMILIARIZE WITH UI AND ADVANCED SEARCH

**Recommendations to others considering LeadSquared Sales CRM:**

BEST IN MARKET I THINK
BEST FOR INSIDE SALES TEAM
CAN UTILIZE EVERY LEAD AND WILL GET THERE DAILY ACTIVITIES

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

LEAD HANDLING
LEAD FUNELING
CONVERTING THE LEAD TO A SALE OR NOT INTERESTED
MEETING DAILY PARAMETERS
HANDLING TASKS AND UTILIZING EVERY SINGLE LEAD

  ### 50. Leadsquared makes job easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anand J. | academic consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2021

**What do you like best about LeadSquared Sales CRM?**

user friendly
smart view option
task option
easy to use
proper updates in application

**What do you dislike about LeadSquared Sales CRM?**

task cannot be auto completed once a demo or call .

**Recommendations to others considering LeadSquared Sales CRM:**

Is very useful application which makes your job easy and lovable

**What problems is LeadSquared Sales CRM solving and how is that benefiting you?**

smart view provides an look and approach to leads


## LeadSquared Sales CRM Discussions
  - [can you add call software into it.](https://www.g2.com/discussions/can-you-add-call-software-into-it) - 1 comment, 1 upvote
  - [What is LeadSquared Sales + Mobile CRM used for?](https://www.g2.com/discussions/what-is-leadsquared-sales-mobile-crm-used-for) - 3 comments
  - [Is LeadSquared a good company?](https://www.g2.com/discussions/is-leadsquared-a-good-company) - 2 comments
  - [What is Mobile CRM and why is it important?](https://www.g2.com/discussions/what-is-mobile-crm-and-why-is-it-important) - 1 comment
  - [What are the other alternative of it](https://www.g2.com/discussions/what-are-the-other-alternative-of-it) - 2 comments, 1 upvote

- [View LeadSquared Sales CRM pricing details and edition comparison](https://www.g2.com/products/leadsquared-sales-crm/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-17+22%3A11%3A11+-0500&secure%5Bsession_id%5D=8a9cf663-fa4f-4948-a1b5-f898f12768c8&secure%5Btoken%5D=90eef760bbe179b46c64dd01feafd0f166053d9bccb59b4476c9d7e384c80417&format=llm_user)
## LeadSquared Sales CRM Integrations
  - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews)
  - [Ameyo by Exotel Cloud Contact Center](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews)
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)
  - [Exotel Customer Communication Platform](https://www.g2.com/products/exotel-customer-communication-platform/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [Landingi](https://www.g2.com/products/landingi/reviews)
  - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews)
  - [Lusha](https://www.g2.com/products/lusha/reviews)
  - [Metabase](https://www.g2.com/products/metabase/reviews)
  - [Mr. E by EasyLeadz](https://www.g2.com/products/mr-e-by-easyleadz/reviews)
  - [Oracle Netsuite Analytics](https://www.g2.com/products/oracle-netsuite-analytics/reviews)
  - [QR Lead Capture](https://www.g2.com/products/qr-lead-capture/reviews)
  - [Sales ABL](https://www.g2.com/products/sales-abl/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Tata Communications Kaleyra.ai](https://www.g2.com/products/tata-communications-kaleyra-ai/reviews)

## LeadSquared Sales CRM Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Lead Monitoring**
- Features
- Performance
- Identification

**Territory Mapping**
- Custom Territory Mapping
- Strategic Selling
- Automatic Rep Assignment

**Agentic AI - Lead Scoring**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Attribution**
- Lead Opportunity
- Lead Assignment
- Pipeline Acceleration

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Route Planning**
- Lead Priority
- Optimized Sales Routes
- Map Directions

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Discovery**
- Lead Management
- Scoring/Ranking
- Lead Context

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Analytics**
- Export/Import
- Reporting

**Sales Performance Management**
- Gamification
- Performance Dashboards
- Sales Rep Tracker

**Mobile & Social**
- Social Network Integration
- Mobile User Support

**Management**
- Conversion Viability
- Workflow

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Customization**
- Forms
- Personalization
- Templates
- Integration

**Presentation and Forms**
- Video and Interactive Media
- Digital Contracts
- E-signature

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Platform**
- Data Synchronization
- Analysis

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top LeadSquared Sales CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,668 reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,834 reviews)
  - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)

