Leadoo Pros and Cons

Leadoo has added value for us by providing a rich set of tools to engage website visitors and improve conversions. We have been pleased with its ease of use and features that complement the other solutions we use.

I've been particularly impressed with Leadoo's Customer Success Managers – they don't just answer questions; they actively suggest improvements and are always ready to help implement them. Even when it's something small that we could do ourselves, they take care of it, saving us time and energy. Review collected by and hosted on G2.com.

Sometimes Leadoo doesn't fully communicate with our system, but nothing major. Review collected by and hosted on G2.com.

With the help of Leadoo, we have gained new customer service channels, which customers are also happy to use. Ledoo's contact channels facilitate and speed up customer service and reduce e.g. telephone traffic for customer service representatives. Chat Bots are easy to use and also bring a new look to websites. We have been really satisfied both with the services offered by Leadoo to increase the number of leads and improve customer contacts, and with the fast and professional expert service behind them. Making changes to bots is also fast and effortless with Leadoo. Review collected by and hosted on G2.com.

We have nothing bad to say about the services and solutions offered by Leadoo. The only thing that can be mentioned is the invoicing..it could be monthly instead of annual invoicing. Review collected by and hosted on G2.com.

The tool itself is a pro-active way of generating leads and helps us to understand our audience better. The team at Leadoo have been super helpful and friendly and made the set-up process really straight forward! They got us up and running in a short space of time, and have been a pleasure to work with! Review collected by and hosted on G2.com.

There is nothing i dislike at this point! If i had one suggestion it would be that we could tag the leads that come through within the system so that we can categorise them and filter through which are product enquires / service / commercial / installer etc, as our site caters to a wide range of audiences. Review collected by and hosted on G2.com.

A great and quick way for our customers to interact with us 24/7. The team at Leedoo are always on hand to suggest any improvements they think we could make to optimise the chat bots to improve our lead conversion. Reporting section is very easy to navigate with all the information we need. Implementaion of the bots was a quick and simple process and again the support we recieved in regards to this was great. Good to be able to build our own bots for new sections of our website as we roll out new sections and improvments. Review collected by and hosted on G2.com.

No real disadvantages that we can see as yet. Review collected by and hosted on G2.com.

Leadoo is a versatile tool for collecting customer leads. I use it all the time. I like the fact that I can build different paths and approaches to attract customer interest and their need to contact us. Leadoo is easy to use and implement. In addition, the customer support is excellent and I have Kristiina to thank for that. It is customer-listening, caring and solution-oriented. Review collected by and hosted on G2.com.

If anything, as a sales director, I would like to see improvements in reporting and visitor tracking in general. Review collected by and hosted on G2.com.

Firstly, the teams support is outstanding! Response rate is brilliant, regardless of how many time we contact them. Incredibly proactive and always looking at ways to improve our response rate. We've seen a huge increase in the amount of clients interacting with your website due to the ease of the product! Review collected by and hosted on G2.com.

currently nothing! We've been using Leadoo for a number of months, with zero issues! Review collected by and hosted on G2.com.

Implementing Leadoo on our website has been a fantastic decision. The ability to personalize the bots and tailor them to our specific users' needs has significantly enhanced our user experience. The platform is incredibly user-friendly, making it easy for our team to manage and optimize the bots.

One of the standout features of Leadoo is the exceptional support team. They are highly responsive and go above and beyond by providing monthly calls to analyze the bots' performance. During these calls, they offer valuable feedback and fresh ideas, helping us to continually improve our lead generation strategies. Review collected by and hosted on G2.com.

When it comes to Leadoo, we have had a thoroughly positive experience. The platform meets our needs exceptionally well, and there haven't been any significant issues or drawbacks. Review collected by and hosted on G2.com.

For us, the greatest benefit has been being able to hold our stakeholders' hands and guide them in their search for executive networks. Together with Leadoo, we have had a seamless collaboration where the main focus has been on simplifying the contact between us and our visitors.

Our contacts at Leadoo are always concerned about their availability and follow-up, where no question is too big or too small, something that has felt reassuring and facilitated both the implementation and development over time. We also highly value that the bot is user-friendly for simple adjustments and updates! Review collected by and hosted on G2.com.

For us, it has only contributed positively, which is clearly reflected in the number of people we now manage to capture compared to before we had a bot on the website. Review collected by and hosted on G2.com.

Easy to use and adaptability are the best features. As well as the excellent support we have received from Leadoo, especially from Kristiina Suomalainen. Review collected by and hosted on G2.com.

We have been very satisfied, except the price could be a little bit lower. Review collected by and hosted on G2.com.

Using Leadoo is really easy and an absolute tool for recruiting at work. Special thanks to Kristiina Suomalainen, who works as our contact person and help has always been available and answers and help come really quickly Review collected by and hosted on G2.com.

I have nothing negative to say about the user experience Review collected by and hosted on G2.com.