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Leadoo Reviews & Product Details

Lorraine P.
LP
Operations Director - Cyprus, Malta & Middle East
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

The set up was effortless and the ongoing management of our account is completely led and pro-active. They do the thinking for you. The results have been amazing, the dashboard very user friendly. The Customer Success employees are fantastic as they actually think and suggest better ways for Leadoo to help your business, not just processing requests. We have been very happy with the product and the service. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

in the nearly 3 years of using Leadoo I can honeslty not think of one thing we disklike about them. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Customer Engagment, we feel that given it is user friendly on desktop and mobile and it is easy for the end user we gain more enquiries and engagement on a B2B and B2C level. Review collected by and hosted on G2.com.

Leadoo Overview

What is Leadoo?

Leadoo is a conversion platform that turns your passive website traffic into active leads, and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive, and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So we’re on a mission to align and empower marketing and sales teams to convert better, and create new commercial efficiencies together. We do this through: - Engaging onsite bots to drive conversions journeys - Powerful personalisation to improve User Experience - Company identification to identify prospects - User journey mapping to map your sales cycles, - Analytics to understand your users - AI to answer user questions automatically based on your site content - Sales alerts to support you your commercial teams - CRM integration to bring it all together Leadoo also comes with a dedicated team of conversion experts who set-up and constantly optimise conversion journeys through your site. For 800 Leadoo clients over their first 12 months with us, we found the average increase on base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: - Identify your website visitors - Activate them onsite - Nurture them during their buying journeys - Ultimately convert more of them into customers

Leadoo Details
Discussions
Leadoo Community
Languages Supported
Danish, German, English, Estonian, Finnish, French, Italian, Norwegian, Spanish, Swedish
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Product Description

Leadoo is the fastest-growing Conversational Marketing Platform in the Nordics. We provide a simple toolkit that turns your passive website visitors into qualified leads, in interactive and friendly ways. Doing so we help companies to generate more leads, convert more qualified applicants, and improve customer service with bots and Humans.


Seller Details
Year Founded
2018
HQ Location
Helsinki, FI
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Description

Leadoo Marketing Technologies is a digital marketing solutions provider specializing in conversational marketing and engagement tools. Their platform enables businesses to enhance customer interaction through chatbots, lead generation, and personalized experiences, facilitating improved conversion rates and customer insights. With a focus on integrating seamlessly with existing marketing strategies, Leadoo helps companies optimize their online presence and effectively communicate with their audiences. For more information, visit their website at [leadoo.com](https://www.leadoo.com).


Greg L.
GL
Overview Provided by:

Recent Leadoo Reviews

Henna M.
HM
Henna M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Enhancing Our Engagement with Leadoo"
Leadoo has added value for us by providing a rich set of tools to engage website visitors and improve conversions. We have been pleased with its ea...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Ryan was incredibly helpful, I would highly recommend anyone to use Leadoo"
Ryan H, the onboarding guru. Nothing was too much trouble.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent customer service"
My own cutomer lead Kristiina Suomalainen is highly skilled, understands allways the customer's needs immediately, and suggests excellent recomme...
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Leadoo Media

Leadoo Demo - Leadoo - The Conversion Platform
Leadoo converts more visitors to customers from your existing website traffic. Understand and improve upon user intent, behavior, marketing channels and company information.
Leadoo Demo - Leadoo Conversion Kit - Convert visitors to customers, 24/7.
Leadoo Conversion Kit connects your potential customers with you. You can convert on average +30-70% more from your current website traffic.
Leadoo Demo - Leadoo Sales Assistant – Book meetings, answer FAQs, present price estimates and convert more sales.
Leadoo Sales Assistant is a virtual version of you who can automatically book meetings, answer FAQs, and much more, leaving you time to do the more important stuff. For free!
Leadoo Demo - Leadoo Conversion Insights – 100% GDPR compliant
Conversion Insights shows you what works, what doesn’t, and how to improve your conversion rates even further. Actionable insights, ripe for converting.
Leadoo Demo - Leadoo Company Identification – Take immediate action, get immediate results
With Leadoo’s Company Identification you are able to see which companies visit your website. We also provide you with company information such as annual revenue, industry category, and more. You’ll see all interactions, conversations, and conversion points visitors have on your website.
Answer a few questions to help the Leadoo community
Have you used Leadoo before?
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106 out of 107 Total Reviews for Leadoo

4.7 out of 5
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106 out of 107 Total Reviews for Leadoo
4.7 out of 5
106 out of 107 Total Reviews for Leadoo
4.7 out of 5

Leadoo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for LeadooQuestion

Time to Implement
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>12 months
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<6 months
48+ months
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Henna M.
HM
Marketing &amp; EB Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

Leadoo has added value for us by providing a rich set of tools to engage website visitors and improve conversions. We have been pleased with its ease of use and features that complement the other solutions we use.

I've been particularly impressed with Leadoo's Customer Success Managers – they don't just answer questions; they actively suggest improvements and are always ready to help implement them. Even when it's something small that we could do ourselves, they take care of it, saving us time and energy. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

Sometimes Leadoo doesn't fully communicate with our system, but nothing major. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Leadoo helps us engage with our website visitors more effectively and improve conversions. Additionally, their proactive customer service ensures that we’re always making the most of the platform—whether it’s through their suggestions for improvements or hands-on assistance. Review collected by and hosted on G2.com.

EK
Business Controller
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

With the help of Leadoo, we have gained new customer service channels, which customers are also happy to use. Ledoo's contact channels facilitate and speed up customer service and reduce e.g. telephone traffic for customer service representatives. Chat Bots are easy to use and also bring a new look to websites. We have been really satisfied both with the services offered by Leadoo to increase the number of leads and improve customer contacts, and with the fast and professional expert service behind them. Making changes to bots is also fast and effortless with Leadoo. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

We have nothing bad to say about the services and solutions offered by Leadoo. The only thing that can be mentioned is the invoicing..it could be monthly instead of annual invoicing. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Leadoon Chatbots reduce phone traffic and make the work of customer service agents easier. The necessary information is already obtained from the customer, which makes handling the actual matter even easier and faster for customer service agents and salesmen. Review collected by and hosted on G2.com.

Lisa H.
LH
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

The tool itself is a pro-active way of generating leads and helps us to understand our audience better. The team at Leadoo have been super helpful and friendly and made the set-up process really straight forward! They got us up and running in a short space of time, and have been a pleasure to work with! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

There is nothing i dislike at this point! If i had one suggestion it would be that we could tag the leads that come through within the system so that we can categorise them and filter through which are product enquires / service / commercial / installer etc, as our site caters to a wide range of audiences. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

It is helping us to understand who is visiting our site and what people are asking for, to enable us to make our site more user-friendly. Also, it gives our customers a point of contact for additional support when browsing. Review collected by and hosted on G2.com.

Richard C.
RC
Group Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

A great and quick way for our customers to interact with us 24/7. The team at Leedoo are always on hand to suggest any improvements they think we could make to optimise the chat bots to improve our lead conversion. Reporting section is very easy to navigate with all the information we need. Implementaion of the bots was a quick and simple process and again the support we recieved in regards to this was great. Good to be able to build our own bots for new sections of our website as we roll out new sections and improvments. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

No real disadvantages that we can see as yet. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Being able to have interactions with website visitors 24/7 - helping customers outside of business hours get the answer to their enquiry Review collected by and hosted on G2.com.

JS
Director Sales and Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Leadoo?

Leadoo is a versatile tool for collecting customer leads. I use it all the time. I like the fact that I can build different paths and approaches to attract customer interest and their need to contact us. Leadoo is easy to use and implement. In addition, the customer support is excellent and I have Kristiina to thank for that. It is customer-listening, caring and solution-oriented. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

If anything, as a sales director, I would like to see improvements in reporting and visitor tracking in general. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Our products and services are quite unfamiliar to many people. We are also a relatively small organisation, so we need help to serve our potential customers around the clock. Quite often, our potential clients do their research outside office hours. Leadoo helps with this by providing a service so that we can provide information about our services and products around the clock. Review collected by and hosted on G2.com.

Dan F.
DF
Recruitment Optimisation Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

Firstly, the teams support is outstanding! Response rate is brilliant, regardless of how many time we contact them. Incredibly proactive and always looking at ways to improve our response rate. We've seen a huge increase in the amount of clients interacting with your website due to the ease of the product! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

currently nothing! We've been using Leadoo for a number of months, with zero issues! Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

As a recruitment agency we're always looking for new ways to interact ith candidates. Leadoos multiple chatbots have given our candidates an incredibly easy way of getting in touch. The information we gather from these converstations gives us plenty of information about the candidates before we reach out. We're also able to qualify them before reaching out, therefore saving us lots of time. Review collected by and hosted on G2.com.

LB
General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

Implementing Leadoo on our website has been a fantastic decision. The ability to personalize the bots and tailor them to our specific users' needs has significantly enhanced our user experience. The platform is incredibly user-friendly, making it easy for our team to manage and optimize the bots.

One of the standout features of Leadoo is the exceptional support team. They are highly responsive and go above and beyond by providing monthly calls to analyze the bots' performance. During these calls, they offer valuable feedback and fresh ideas, helping us to continually improve our lead generation strategies. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

When it comes to Leadoo, we have had a thoroughly positive experience. The platform meets our needs exceptionally well, and there haven't been any significant issues or drawbacks. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Overall, Leadoo has not only improved our websitOne of the primary issues Leadoo solves is capturing leads that would otherwise leave our website without engaging further. The interactive bots engage visitors in real-time conversations, guiding them towards providing their contact information or answering their queries effectively. This proactive approach ensures we capture potential leads that might have otherwise been lost.e's functionality but has also driven more engagement and leads. We couldn't be happier with the results and look forward to continuing our partnership with Leadoo. Review collected by and hosted on G2.com.

AH
Ansvarig Digital Utveckling
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

For us, the greatest benefit has been being able to hold our stakeholders' hands and guide them in their search for executive networks. Together with Leadoo, we have had a seamless collaboration where the main focus has been on simplifying the contact between us and our visitors.

Our contacts at Leadoo are always concerned about their availability and follow-up, where no question is too big or too small, something that has felt reassuring and facilitated both the implementation and development over time. We also highly value that the bot is user-friendly for simple adjustments and updates! Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

For us, it has only contributed positively, which is clearly reflected in the number of people we now manage to capture compared to before we had a bot on the website. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

For us, the greatest benefit has been being able to guide our visitors in their inquiries and searches, and smoothly capture their requests for further contact. Review collected by and hosted on G2.com.

HM
Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

Easy to use and adaptability are the best features. As well as the excellent support we have received from Leadoo, especially from Kristiina Suomalainen. Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

We have been very satisfied, except the price could be a little bit lower. Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

Leadoo helps customers with their questions and our customers get answers easily and quick from live chat. Review collected by and hosted on G2.com.

MH
Business manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Leadoo?

Using Leadoo is really easy and an absolute tool for recruiting at work. Special thanks to Kristiina Suomalainen, who works as our contact person and help has always been available and answers and help come really quickly Review collected by and hosted on G2.com.

What do you dislike about Leadoo?

I have nothing negative to say about the user experience Review collected by and hosted on G2.com.

What problems is Leadoo solving and how is that benefiting you?

saving time! Review collected by and hosted on G2.com.