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Leadinfo Reviews & Product Details

Marton H.
MH
Training and Marketing Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

The onboarding process was quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

You can only select the subscription tier based on your trafic in the trial period. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Helps identify us customers real time. Review collected by and hosted on G2.com.

Leadinfo Overview

What is Leadinfo?

With Leadinfo you can recognize B2B website visitors with our global database of 220M companies in over 200+ countries. Our users say we have the EASIEST product, MOST integrations, and BEST customer service. Request a free trial of 14 days to see for yourself!

Leadinfo Details
Languages Supported
Danish, German, English, French, Dutch, Portuguese, Spanish, Swedish
Show LessShow More
How do you position yourself against your competitors?

With Leadinfo you can recognize B2B website visitors with our global database of 220M companies in over 200+ countries. Our users say we have the EASIEST product, MOST integrations, and BEST customer service.
Request a free trial of 14 days to see for yourself!


Seller Details
Seller
Leadinfo
Year Founded
2017
HQ Location
Capelle aan den IJssel, South Holland
Twitter
@LeadInfo
1 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®

HK
Overview Provided by:

Recent Leadinfo Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Fijne tool voor bedrijfsherkenning"
Voor B2B-organisaties is dit de ideale tool voor het opvolgen van 'soft leads' die wel de website hebben bezocht, maar niet hebben geconverteerd. M...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Nice to see which parties are visiting your website"
The insights in engagement of potential partners
Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.5 out of 5
"Leadinfo makes getting leads not easy at all."
We implemented LeadInfo to deliver marketing-qualified leads to sales. The software is very useful for that purpose, but has other qualities that h...
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Leadinfo Media

Leadinfo Demo - Leadinfo Inbox
Real-time insights in your leads in our intuitive inbox
Leadinfo Demo - Leadinfo Dashboard
Analyze your B2B website visitors to make better decisions.
Leadinfo Demo - Leadinfo Export
Export your leads with our detailed information, e.g. for retargeting campaigns.
Answer a few questions to help the Leadinfo community
Have you used Leadinfo before?
Yes

Video Reviews

427 out of 428 Total Reviews for Leadinfo

4.3 out of 5
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427 out of 428 Total Reviews for Leadinfo
4.3 out of 5
427 out of 428 Total Reviews for Leadinfo
4.3 out of 5

Leadinfo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LeadinfoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tom J.
TJ
CEO
E-Learning
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Leadinfo?

Leadinfo is easy to install via Google Tag manager and a breeze to use with a clear overview and intuitive UI. I particularly like the screen recording feature, which seeminly none of the competitors offer. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

EDIT:

LeadInfo's cancellation policy left us feeling rather deceived. It was not made clear by the sales team or on the platform that there is a 1 month cancellation 'notice period', nor did we sign a contract confirming this (I guess it's in their T&Cs). There is a button to cancel on the platfrom, but this needs to be 'confirmed' by staff, who didn't reply until I followed up - at which point we were close to our monthly renewal date. They subseqeuntly told us we have to pay for an entire month of non-usage due to the notice period.

This is not a good experience and I haven't seen any other such platforms behaving in this way. Cancellation of subscription-based SaaS products should be clear and simple in my opinion.

Unfortunately, this experience has left us with the impression that the team may prioritize customer retention over providing transparent service and value for money.

---

I suspect that the lead quality isn't as good as some of the competitors. There were multiple instances where a lead was identified as a random company, when in fact it was me. This wasn't the case on Snitcher or Albacross, who identified my compay successfully. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Leadinfo has helped us to optimise our website UI by analysing how users navigate the site and what leads them to convert via the screen recording feature. Though I don't have full confidence in the quality of company matching, it's also been helpful in verifying that targeting further up in the funnel is working. Review collected by and hosted on G2.com.

Response from Michiel Simons of Leadinfo

We appreciate your candid feedback and are sorry to hear about your less-than-satisfactory experience with Leadinfo's cancellation policy and the accuracy of our lead identification.

We aim to maintain a minimal cancellation period to offer flexibility while ensuring service continuity. We understand that our policy regarding the 1-month notice period may not have been communicated as clearly as it should have been, and we're taking steps to make this information more transparent across all our channels.

Regarding lead identification, while we strive for accuracy and boast one of the highest success rates in the industry, we acknowledge that there can be hits and misses. The nature of identifying companies based on web activity means there will occasionally be inaccuracies. However, on average, we are among the most precise providers in the market.

Understanding your concerns and in a bid to make things right, we'd like to offer a fresh start. We would like to get into contact to make things right. If you are open for this, can you send a mail to support@leadinfo.com? This would give us an opportunity to address any issues and demonstrate the improvements we continuously make to our service and accuracy.

Verified User in Business Supplies and Equipment
UB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

Voor B2B-organisaties is dit de ideale tool voor het opvolgen van 'soft leads' die wel de website hebben bezocht, maar niet hebben geconverteerd. Met beperkte sales capaciteit is het uiteraard veel efficienter en effectiever om websitebezoekers te benaderen (waarvan je weet dat ze in meer of mindere mate 'in de markt' zijn) dan willekeurige organisaties te benaderen. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

De mogelijkheden voor het automatisch versturen van rapportages zouden kunnen worden verbeterd. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Leadinfo zorgt dat je zo slim mogelijk met de sales capaciteit omgaat. Daarnaast helpt de tool om betaalde klikken vanuit advertenties alsnog te laten renderen in het geval dat deze klikken niet direct in het opnemen van contact hebben geresulteerd. Review collected by and hosted on G2.com.

LK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

You can see a lot of information about your leads, such as which pages they visited and who works at the company. Also you can see how the leads reached your website, for example via your campaigns. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

We have international clients, and it seems like the German leads are not as specific as the Dutch leads. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

If useful companies visit the website through campaigns. Also we can see that are customers are visiting our website but not buying. So we can see which pages they visit and contact them according. Review collected by and hosted on G2.com.

TF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

Firstly it's very easy to use. Not being massively tech focussed I found it fairly easy to install, set up and work with. I did get help from their customer suport very quickly when I needed it

Secondly, the information is accurate, extensive and provides as much detail as it allowed due to privacy rules.

And thirdly, my sales team can now follow up with companies that have actively visited our websites, and ensure that their time is being spent working with targets who have a clear and visible interest in our products Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

All the features which were included in the trial period were not included in the basic package that I opted for (unsurprisingly). Granted, I could have spent more money and made these availble, but perhaps it might havebeen better to make this clear from the get go. Saying that, I am happy with what I have! Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

I now know who is visiting my websites, and can decide to pursue them from a visitor or exhibitor point of view. So I can target accurately warm leads (and discount any others easily by their easy to use tagging system). Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

We implemented LeadInfo to deliver marketing-qualified leads to sales. The software is very useful for that purpose, but has other qualities that help our company grow. We now know more about our website visitors, and are able to improve our website because of the information Leadinfo gives us. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

The only downside is that sometimes it shows a certain company as a visitor, but it was another company located in the same building. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

LeadInfo helps us gaining information about our website visitors. It helps knowing what we gain from certain google ad campaigns, and in what direction we shoud invest more. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Leadinfo?

Het software pakket herkend al jarenlang veel meer organisaties nationaal en internationaal dan concurrenten. Breidt regelmatig uit in functionlaiteiten, speelt in op marktontwikkelingen. Leadinfo geeft realtime en in de dagrapportage weer welke bedrijven de website hebben bezocht en wat ze hebben gedaan. En hoe ze erop zijn gekomen (SEO, SEA, met wel zoekwoord). Daarnaast is het makkelijk om ze al dan niet geautomatiseerd (segmenten) in te delen in klant, propsect, niet interessant etc. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

Het is helaas niet mogelijk om rechten/instellingen per gebruiker in te richten (bijvoorbeeld marketing/sales). Of super user en normal user. Review collected by and hosted on G2.com.

Recommendations to others considering Leadinfo:

Sluit een abonnement af deze tool herkend zoveel meer bedrijven dan andere partijen in de markt. En qua prijs en kwaliteit verhouding ook zeer goed. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Meer inzicht in nieuwe en terugkerende bezoekers op de website en wat ze doen op de website. Waardoor we actiever onze sales en marketing kunnen doen. Zitten daardoor korter op de bal op basis van realtime data.

Daarnaast geeft het inzicht wat er aan de voorkant (awaraness fase) van de pipeline gebeurd vanuit inboundmarketing, voordat ze hun emailadres bekend hebben gemaakt door middel van een contactformulier of download. Review collected by and hosted on G2.com.

Nick v.
NV
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Leadinfo?

Convenient and easy to use dashboard to track website visitors and their behaviour. Along with some nice features such as Lead Gen forms to be used on your website which you can customise for new and returning visitors. The origin of how visitors found or landed on our website is also a nice feature as it helps us with understanding how visitors are finding us and where we need to improve. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

Similar to what other competitors also face is that sometimes visitors use their network VPN or other protective settings and you only see their internet provider and not the actual company. This unfortunately means we lose out on knowing who the actual visitor is to our website. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

We are tracking performance of our webpages compared to the marketing campaigns we are running, as well as tracking how our current prospects and customers are interacting with our website. For the results where we have contact information from website visitors we are following up and adding them to the top of our Leads Funnel. Review collected by and hosted on G2.com.

VL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

Leadinfo helps you see who your visitors are, where they came from, and understand what they are looking for. Based on these insights, shape your strategy toward them, focusing only on those who really matter to you. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

The tool does not have significant disadvantages Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Gain valuable insights about leads, seamlessly integrate this data with other platforms, and adjust the marketing strategy. Review collected by and hosted on G2.com.

Chyara v.
CV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

The lead scoring feature prioritizes high-value leads, boosting the efficiency of our sales and marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

You sadly do not know the exact contact person. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Its lead scoring streamlines our efforts, focusing resources on high-value prospects, and seamless integration optimizes our workflow, translating into increased conversion rates and data-driven decision-making Review collected by and hosted on G2.com.

Sander G.
SG
Senior Marketing Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Leadinfo?

LeadInfo's IP-tracking offers unprecedented insights into your customers with accurate data collected from multiple sources. The system keeps track of IP addresses, locations and user behavior, so you can better understand the needs of each individual customer. With this comprehensive collection of data, you'll be able to generate more targeted marketing campaigns that will drive conversions and build brand loyalty. Review collected by and hosted on G2.com.

What do you dislike about Leadinfo?

The integration has the potential to be further developed, resulting in improved functionality and enhanced implementation of automations, particularly from a marketing perspective. This would allow for seamless execution of marketing strategies, enabling businesses to effectively reach their target audience and drive better results. Review collected by and hosted on G2.com.

What problems is Leadinfo solving and how is that benefiting you?

Providing valuable insights on website visitors for our clients is helping a lot. This enhances the value of our running campaigns and facilitates early identification of successful targeting within the B2B sector. Review collected by and hosted on G2.com.