Leadferno Reviews & Product Details

I love being able to communicate with our customers as a team. The ease of being able to make notes on any conversation is fantastic! It works well on both desktop and mobile devices. Review collected by and hosted on G2.com.

I would love to see a way to mark a conversation as "unread" or "needs attention" when one team member reads a new message in a chat but is not able to take care of the response. I would also love to have an audible notice on new messages added to the program for use on a desktop pc. The mobile is great, but the desktop version is a little hard to keep up with when you are busy and not able to check it every minute. Review collected by and hosted on G2.com.

Leadferno allows us to receive text leads and quickly respond. That results in more closed sales. It has also dramatically improved our communication with existing customers. The ability to take a team approach to sending and receiving texts has allowed our customers to be able to text their technician directly, while allowing the technician to focus on their work, not their phone constantly. Review collected by and hosted on G2.com.

No tool is perfect. However, Leadferno has been a great solution, the best we’ve seen on the market for our situation. Joel and team have been awesome at taking care of any and all problems we’ve had. If we have a feature request, we feel we’ve been heard, and even if it doesn’t get built right away, it is considered and added if Leadferno feels it would benefit their customers. Review collected by and hosted on G2.com.

The thing that I love the most about Leadferno is the ease of which we are able to communicate back and forth with prospective clients, and clients that we have "closed" the deal with that choose to still communicate with us via the app. Review collected by and hosted on G2.com.

The only downside is or was to Leadferno was the amount of times I would have to re-log in. Like another user said, memorizing another password was a pain, but they seemed to have fixed that already! Review collected by and hosted on G2.com.

Leadferno continuously strives to enhance its product and introduce features. The mobile app does a good job with notifications. Its remarkable how they have improved the login process based on user feedback. Review collected by and hosted on G2.com.

Leadferno falls short when it comes to handling complex quoting, which poses problems, for our sales team in fully meeting customers needs. The platform lacks the flexibility required for managing inquiries resulting in a disjointed customer experience. Review collected by and hosted on G2.com.

We used to use a live chat application but so often our leads would leave the site or close the chat prior to our response. When that happened our response was emailed to them and rarely replied to. With texting our leads and customers can go about their day and we can chat all throughout the day.

We have already closed 2 new deals in under a week and have been able to help 12+ current customers get quick answers.

The price is unbeatable. That live chat I mentioned earlier was 10X more expensive and had lengthy contracts as well. None of that with Leadferno. Review collected by and hosted on G2.com.

I would love it if the desktop version gave me a "PING" or something to alert me of a new message. The app on my phone does a good job with push notifications so I don't miss anything. However, an audible "PING" OR "DING" would be great when I am on my laptop. Review collected by and hosted on G2.com.

It is very useful tool for me. In my work profile I need to connect with so many people to close the deal and this tool helps me to provide more leads and interact with the customers. Review collected by and hosted on G2.com.

The orice is little bit on the higher side. Review collected by and hosted on G2.com.

People seem to be more willing to text us than to reach out by phone or email. We're in real estate, and a real estate transaction is a long-term process. It happens over the course of weeks, at minimum, and usually several months. Leadferno makes it really easy for the buyer or seller to begin a conversation, and then makes it easy for all of us to continue the conversation over time. All the messages live right in the client's main texting app on their phone -- nothing new for them to download, install, or learn. And for us, it's easy to manage all the conversations from the Leadferno app.

As soon as we added Leadferno to our website, new leads started using it to ask questions about homes for sale, about our availability to help them buy or sell a home, or about something they read on our blog. Within the first 3-4 months, we had equaled our total number of web leads for the entire previous year. Right now, almost near year's end, our web leads are up 240% compared to last year -- and we have a historically good lead gen site. More importantly than leads is that these are serious buyers and sellers. We've added almost $60K in commission income directly from clients whose initial contact was through Leadferno. Review collected by and hosted on G2.com.

At this point, nothing. We were pretty early users from what I understand. In the beginning, we were frustrated with how often the app forced you to re-login. No one wants to have to memorize another password! But after voicing our complaint, they made the login "stickier" -- problem solved. Review collected by and hosted on G2.com.

Leadferno has been a game-changer for us. We do a lot of communication via email and there is always that day or two lag time between getting the answers you need but when customers have a simple question that they can't just pick up the phone and call to ask they text us. We are getting almost immediate response time. Which then helps us get our customer's questions taken care of more quickly. It has also helped us be able to communicate with our customers when it comes to their recycling pick-ups. A lot have expressed in the past wanting a confirmation text which before we did not have and now we can do it within a short time and the customers are loving the reminder! Also Leadfernos customer support/service it outstanding! We had a couple of suggestions for them after using it for a week and they took our suggestions and ran with them and made those suggestions happen! Which makes you feel your option really matter to them! Review collected by and hosted on G2.com.

I cant say that there is anything that I dislike. One thing that I didn't like at first was when assigning leads to co-workers you never knew who took that lead. Hence, you had to go in and click on it but after making a suggestion to there team, they made it so that you get a notification on your desktop and or app when a lead is assigned to someone so you know who is taking care of it which is super nice and helpful! Review collected by and hosted on G2.com.

My gosh I love this fancy tool! It has changed the way we do business.

1 month stats

248 Website Visitors

424 Impressions

17 Inquiries

8 Leads Generated

5 New Clients

Woo hoo!

The support team is amazing. When I submit a ticket they are always prompt, humble and help me figure it out.

Thank You Leadferno! Review collected by and hosted on G2.com.

Leadferno is an incredible tool. Nothing Review collected by and hosted on G2.com.

As an affiliate, I see how well Leadferno works for my customers. Prospects asking questions are quickly responded to thanks to the notifications. Review collected by and hosted on G2.com.

No cons so far. My customers continue using it and I appreciate the fact that if they need support they can contact Leadferno directly or reach out to me if they prefer. Review collected by and hosted on G2.com.