LeadDesk Pros and Cons

It is very easy to use and saves so much time as we can you use auto dialer mode of this tool. It increase call count so that we can connect with so many new clients in a single day. Because of that we can generate many leads and helps to meet the target of the company. Review collected by and hosted on G2.com.

I didn't find anything negative as of now. Review collected by and hosted on G2.com.

LeadDesk boasts an intuitive and user-friendly interface, making it easy for agents and managers to navigate through various features and functionalities. The layout is well-organized, allowing users to access essential tools and information without unnecessary complexity. Review collected by and hosted on G2.com.

New users, especially those unfamiliar with similar software, may experience a learning curve that could temporarily be a little chalenges. Review collected by and hosted on G2.com.

This platform provides great platform to organise outbound calls and service. Helps in providing high definition voices over calls while contacting the customers. It also helps in organising service records in a very user friendly manner. User interface is very easy to use. Review collected by and hosted on G2.com.

I didn't find anything which can be disliked here. Review collected by and hosted on G2.com.

Esy to usEasy tool to use for, friendly interface, excelent for sales and marketing, great customer support as welle, Review collected by and hosted on G2.com.

The clarity in the calls sometimes drops, but nothing major and the support team is quick to fix whenever the issue arises Review collected by and hosted on G2.com.

LeadDesk has really helped boost our sales and streamline internal training processes. The best is it has a lot of predictive dialer modes and helps my callers to asses and prepare for the call accordingly Review collected by and hosted on G2.com.

Frankly, there is nothing much to dislike about it. Review collected by and hosted on G2.com.

It's an best software for sales process in your organisation , I am using it from last few months and It gives very good results . It increases our Closures. It's easy to use and I'm using it frequently , it have good. Features . Review collected by and hosted on G2.com.

Customer service is not up to the mark ,I hope you'll improve it . Apart from this it's perfect. Review collected by and hosted on G2.com.

It has significantly streamlined out lead Management process. This software has proven it Self to be valued tool for our sales team, and I'm satisfied with the performance. Review collected by and hosted on G2.com.

Customer support response time his poor which is frustrating for business relying heavily on the software for their operations. And mobile apps latest update should be improved it's UI is not at all friendly. Review collected by and hosted on G2.com.

This software makes 'sales call handling' very easy, because of its user-friendly interface, new users adopt this easily. With the help of its auto dialer mode, the caller can increase his call count and generate more revenue for the business. Review collected by and hosted on G2.com.

Although I like all its features, yes I would definitely like to say that its mobile functionality can be improved a bit more. With the increase in mobile functionality, users will be able to use it better Review collected by and hosted on G2.com.

The reporting tools are especially important to us because of the increasing need for insight and measurment of different KPIs and/or OKR. These are important factors to be competetive in the increasingly hyper-competetive climate that is direct sales. Review collected by and hosted on G2.com.

We have had some difficulties with low-sound and crackling due to servers issues.

Nothing extraordinary. Review collected by and hosted on G2.com.

Easy to use for our agents and teamleders to get a useful overview of todays sales. Review collected by and hosted on G2.com.

Hard to make specific changes to different setups. Review collected by and hosted on G2.com.