
My account rep, Caroline Neidlinger, has been great! She is friendly, enthusiastic, and provides helpful tips and insights! Review collected by and hosted on G2.com.
A deal pipeline with automations would be a nice addition to the platform. Review collected by and hosted on G2.com.
As a marketing director for an online equipment auction company, finding innovative ways to understand customer behavior and improve sales outreach is always a top priority. Lead Forensics has been a game-changer for us, providing valuable, data-driven insights into our customers' buying patterns, interests, and geographical needs.
One of the most impactful features of Lead Forensics is its automation of daily trigger reports. These reports have streamlined our sales team's workflow, making it easier than ever to identify and engage with new potential customers. Instead of manually sifting through data, our team receives real-time updates on businesses showing interest in our auctions, allowing for timely and targeted outreach.
Additionally, the direct LinkedIn integration has simplified the process of finding and connecting with the right decision-makers. With just a few clicks, our team can access key contacts, eliminating guesswork and speeding up the sales cycle. This feature has been instrumental in expanding our network and improving conversion rates. Review collected by and hosted on G2.com.
The addition of filtering in found contacts for state or even zip code would be helpful. Review collected by and hosted on G2.com.
I have been using Lead Forensics on my company website for several years. The leads we have captured have helped increase our revenue and allow our sales team to engage new customers in new industry's. Working with my Lead Forensics representative, Angela Trible, I have been able to further expand the platform and connect with my CRM system for seamless integration notifying our team of potential opportunities without me having to manually manage the workflow. I highly recommend giving Lead Forensics a try. Review collected by and hosted on G2.com.
Do not have anything negative to say about Lead Forensics. Review collected by and hosted on G2.com.
While the capabilities of Lead Forensics are pretty extensive, the high-touch account service has made it possible to learn and implement in a way that wasn't overwhelming. We initially discussed the goals we had as a company, and Ryan, our Account Service Rep, put together a roadmap to start implementing things. LF is now a vital part of our marketing reports and helps us ensure our campaigns are effective. I log into LF every day to gain insight to where my focus should be. The importance of knowing who is going onto the website cannot be overstated. I now rely on it. Review collected by and hosted on G2.com.
I'm very happy with LF. Even when I find areas of improvement, they are taken into consideration with the team. Review collected by and hosted on G2.com.
Provided useful insights into the organizations visiting our website and the pages they were viewing. This intelligence (including details about the company, like size, location, and industry) helped our sales team make more informed and actionable calls. Good filtering capabilities so we can create reports based on target prospect profiles and remove current clients. Adding the plugin to our WordPress website was easy and smooth. Our client support rep was also very helpful in getting us set up and maximizing the value of the tool. Review collected by and hosted on G2.com.
It was tricky connecting Lead Forensics to Salesforce. It's nice they had the integration, but it took a little work to get it right. The user interface could use a fresh look. Review collected by and hosted on G2.com.
Lead Forensics allows our sales team to find warm leads to nurture and turn into sales. Just this past month, we had a rep get a sale for two units from a lead that was tied back to Lead Forensics. Our sales team can easily use this to get leads and follow up with potential customers. It is also amazing to see how it ties into Google AdWords and we can see "real-time" when users are searching for our competitors or their specific competitors products. Review collected by and hosted on G2.com.
I dislike that you cannot know exactly who was visiting the site, but this is a privacy law and out of Lead Forensics control. Review collected by and hosted on G2.com.
Lead Forensics has provided us with an invaluable feedback loop, offering deep insights not only into our prospects and customers but also into engagement driven by our blogs via organic search. This intelligence significantly enhances our ability to categorize sales leads effectively while shaping a broader, data-driven sales strategy. Review collected by and hosted on G2.com.
It would be great to have a feature that would plot the website visits on an interactive map. Review collected by and hosted on G2.com.
The ituitive data that drives new and enhanced sales strategies. We use this every day and the chats we our rep Ryan is great to maximize our use. Review collected by and hosted on G2.com.
Wish it had some further intergration with Google Suite system, so we can connect it with our Analytics, Search Console, or a back and forth with our CRM Odoo. This way we can link our data channels versus a manual conversion. Also, instead of just LinkedIn contacts, a global database that is shared across LF users collected in various ways, that optimize the accuracy. Review collected by and hosted on G2.com.
Lead Forensics has given our business an additional tool to use to gather leads. We are able to modify who receives certain leads and assign follow ups based on the information provided by Lead Forensics. Lead Forensics is easy to use, easy to integrate, easy to implement, and easy to learn! Our business uses Lead Forensics every day by multiple users and have seen a difference in our order generation from using active leads provided by Lead Forensics.
Lead Forensics' customer service is out of this world!! Any time we have a question, we reach out our person and she answers our questions immediately. In addition to the live inroduction & training to Lead Forensics, they've sent over training guides, FAQ's, how-to's, and more. Super helpful and responsive....highly recommend! Review collected by and hosted on G2.com.
There is a lot to learn with Lead Forensics and it takes some time to get to know and learn how it works best for your company. It's not just a simple plug and play, but their customer service team is A+++ and helps every step of the way. Review collected by and hosted on G2.com.
I like that Lead Forensics helps save me time in the sales process. With its alerts and data on visits, I can know which prospects are worth pursuing further. For prospects where I am struggling to identify a contact or their contact information, Lead Forensics offers up names, emails and phone numbers, which I can then use to reach out and not waste extra time simply trying to get such information.
It becomes easier to track many domains and companies by simply uploading their web URLs, then triggering an alert for me if one of those visits our website.
We use this tool to augment our own CRM. Review collected by and hosted on G2.com.
It would be helpful for a user to have more control on opting in and out of email alerts for visits from a particular website or domain. For example, I am receiving emails from our local college and university .edu domains. Receiving such alerts is not very useful, because it could be staff, students, or alumni, visiting our site for personal purposes. It does not really offer a direction to pursue for a possible sale, like other domains of companies or organizations would. Review collected by and hosted on G2.com.
I have found the onboarding experience very good. Both my account manager and the people on the end of the chat have been really helpful and responsive – so never had to wait when I have a query. I find it quite easy to use, like anything the more you use the more features you find. The implementation process has been very easy and supportive. Review collected by and hosted on G2.com.
I can't think of any downsides. Personally would like a bit of a clearer interface especially when tracking our email campaigns. I found that it's not that easy to search for people using the window, and occasionally people don't appear in the search but they are on linkedin. Review collected by and hosted on G2.com.