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Last9 Reviews & Product Details

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Last9?

Before i had to touch many tools and screens to figure out what went wrong, but when I saw the single view screen of traces, logs and metrics, I knews that Last9 can help me fic my system obesrvability issue and imrpove my workflow. Review collected by and hosted on G2.com.

What do you dislike about Last9?

I am yet te be the power user of Last9 so can't tell surely what I dot like baout last9 because when I had small issue related to dashboard setup their customer support helped me to easily integrate library panels. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Initially, I had to check CPU pressure and RAM usage across different places, constantly switching screens and even asking the team for permissions just to monitor the uptime of our product. Whenever something failed, I had to call team members, interrupt their work, and wait for their input to figure out what went wrong. Since integrating Last9, things have changed drastically at least for me. I can now monitor and troubleshoot on my own without relying on others. This has not only reduced my response time to failures but also streamlined my workflow, making everything so much more efficient. Review collected by and hosted on G2.com.

Last9 Overview

What is Last9?

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior. Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it’s stored don’t require instrumentation or code changes, and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind — a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality. With correlated telemetry, Last9’s native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing to jump between telemetry data, teams have the flexibility to use any tool that they’re comfortable with — either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool. Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces. ——— Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork. Last9 is backed by Sequoia India (now called Peak XV) and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, GoJek, Razorpay, Sendbird, and more.

Last9 Details
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Last9 Community
Languages Supported
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Product Description

Last9 provides high cardinality observability at scale. With a single pane for correlated telemetry, engineering teams can jump from Logs to Traces to Metrics to quickly debug issues and implement fixes, powered by a telemetry warehouse with a first-class Control Plane that enables users to manage their telemetry data and its lifecycle.


Seller Details
Seller
Last9
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@last9io
2,796 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®

Nishant M.
NM
Overview Provided by:

Recent Last9 Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great, the team is very helpful in onboarding"
As the CEO, I appreciate the ease with which I can quickly check the status of our product and spot any issues without needing a deep understanding...
Sourik A.
SA
Sourik A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best product with best team!"
We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and eas...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Intuitive and easy to access dashboard improved observability"
Before i had to touch many tools and screens to figure out what went wrong, but when I saw the single view screen of traces, logs and metrics, I kn...
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13 out of 14 Total Reviews for Last9

4.8 out of 5
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13 out of 14 Total Reviews for Last9
4.8 out of 5
13 out of 14 Total Reviews for Last9
4.8 out of 5

Last9 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Last9Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sourik A.
SA
Backend Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Last9?

We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and easy to use for everyone in the team. The integration is straightforward with awesome documentation and team support!

Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice.

All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale.

We use it very frequently ! Review collected by and hosted on G2.com.

What do you dislike about Last9?

While the current set of features are good, I would love to have something more in terms of ML use cases so that we don't have to go to any other vendor for the same. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Able to quickly identify performance bottlenecks in our pipelines, track user engagement metrics, and ensure system reliability. Being able to track product metrics alongside the backend metrics, along with a fairly straightforward UI, has allowed us to give access to team members outside of engineering as well, removing the need to integrate with another tool. Everyone is creating dashboards, monitoring performance of features, and seeing metrics throughout the pipeline. Review collected by and hosted on G2.com.

Sandip G.
SG
Senior Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Last9?

I have been using Last9 for 6 months, and it has proven to be invaluable for debugging purposes. It has significantly reduced our debugging time, especially during critical issues.

Before implementing Last9, we frequently struggled with database connection issues that were difficult to diagnose. After integrating Last9, I can now effectively track connection states across our services. The platform provides clear visibility into connection states (idle, stuck, busy) for each service, allowing us to quickly identify and focus on problematic services.

One of Last9's standout features is its robust alerting mechanism. When our database connection pool approaches capacity, Last9 automatically triggers alerts in our Slack channel. This proactive notification system has greatly enhanced our system reliability by allowing us to address potential issues before they become critical.

The platform has transformed our debugging workflow from a time-consuming process into a streamlined, efficient operation. It has become an essential tool in maintaining our system's reliability and performance. Review collected by and hosted on G2.com.

What do you dislike about Last9?

One minor drawback of Last9 is its user interface, which isn't particularly user-friendly. I find it somewhat challenging to locate specific metrics and logs within the platform. The navigation could be more intuitive to help users quickly find the information they need. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Last9 is focused on making systems more reliable and scalable, and it has proven to be invaluable in helping us solve critical issues and monitor the overall health of our system. Review collected by and hosted on G2.com.

Kanchan M.
KM
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Last9?

I have found Last9 to be very helpful for debugging, with the integration of custom graphs clarifying our specific use cases. The alerting feature also provides valuable insights into system activity, which is crucial for identifying issues. As an engineer, this tool has significantly assisted me in debugging problems. it also offers a wide range of features that can be used for comprehensive system monitoring. Review collected by and hosted on G2.com.

What do you dislike about Last9?

While Last9 is very effective, it can take some time to learn and fully use all its features. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

As an engineer, I have relied on Last9 for debugging, and it has been a valuable tool. The integration has provided real-time insights into our system, allowing us to quickly identify and understand errors as they occur.

We've also integrated Last9 with Slack for alert insights, ensuring we stay informed. This setup triggers notifications when specific error codes, such as 400, 404, or 500, occur, helping us respond quickly to issues. This single platform consolidates all our metrics and alerts in one place. Review collected by and hosted on G2.com.

Prathamesh  T.
PT
Infrastructure Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Last9?

1.The latest logs dashboard is very facinating

2. Also the UX is very intuitive for some complicated screens

3. Templates for basic and advanced dashboards are really great for newbies, who are new to these things

4. Amazing support from Internal Team (Prathamesh and Aniket)

5. As you have integrated Grafana Dashboard hence learning curve is reduced and hence it is quite easy to create dashboards.

6. Would like to address cardinality explorer is a key feature as well, I can see which metrics are busy and are being used

There are many interesting features provided like macros, dropping data, forwarding data are nice. Review collected by and hosted on G2.com.

What do you dislike about Last9?

1. Multiple loaders of the same page

2. Works fluent in high speed internet but can take lot of time loading log dashboards or dashboards with large data in slow data conn

3. I receive alerts right 5mins after the incident or error has occured and I couldn't find the settings how can I make them instantaneous (I can see that data reaches to last9 very quickly but did not understand how to configure those as per my use case)

4. At some places I felt that documentation is outdated (AWS Cloudwatch Metric Stream)

5. Some of the dashboards cannot be imported to Alert manager because of some issues with the variables (APM dashboards)

6. Scheduled search cannot be categorized where I want to search (it search the entire data) Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Root Cause Analysis of a Specific Problem happening for a specific time scale and sometimes for a specific user or organization can be detected and can be looked back whenever necessary.

Can be effectively used to monitoring large systems

Query large data

Whenever my senior asks me why this error was caused, I can go look back and see that were the apis being called at that very moment and logs status at the same time simultaneously and hence I am able to understand what was the state of our system at that time. (Really helps a lot) Review collected by and hosted on G2.com.

Rutik B.
RB
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Last9?

I can easily find logs for services with errors. The dashboards are awesome! Using the dashboard, I can easily view the performance of each service, see which services are in good health, and identify those with issues. Additionally, I can see which services take longer to respond. Review collected by and hosted on G2.com.

What do you dislike about Last9?

As a new user, it can sometimes be challenging to understand the system and set up the dashboards. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

When a user encounters an issue, I can go to Lat9 to view the logs from that specific time to identify the actual problem. This helps me pinpoint and resolve issues users experience when using our app Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Last9?

As the CEO, I appreciate the ease with which I can quickly check the status of our product and spot any issues without needing a deep understanding of our backend. Our engineering team strongly recommended it, and given how easily I can use it, the recommendation makes sense. Review collected by and hosted on G2.com.

What do you dislike about Last9?

Nothing really at this point. But would love to get more features on the ML front given our product is very ML heavy.

I would also appreciate easy way to give a summarized note of the issue on email so that one understands what is the issue without opening dashboard Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Since we’re a very early stage startup, making sure the right tool is available for my engineering team so that they can focus on building the product instead of worrying about the operational logistics of it — this has been the right investment. Review collected by and hosted on G2.com.

Shrutika G.
SG
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Last9?

Last9 makes debugging a breeze with their clean, easy-to-read graphs, and their new UI makes everything even better! Review collected by and hosted on G2.com.

What do you dislike about Last9?

Honestly, now that they've improved their UI, I can't think of anything I don't like about Last9! Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Last9 has been a game-changer for monitoring our services! Their graphs make debugging super easy - we can spot issues right away and fix them before they cause problems. I love how we can customize dashboards to match exactly what our team needs to watch. The error tracking is really clear, and it helps us keep our system stable. Review collected by and hosted on G2.com.

Jatin K.
JK
Senior Devops Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Last9?

1. Real-Time Changeboards to monitor systems during live events

2. Service Discovery automation to discover components and then automatically set alerting

3. Reliable alerting that we trust using Alert Studio

4. High Cardinality Support with Streaming Aggregation

5. Uptime and Reliability of the Levitate Platform Review collected by and hosted on G2.com.

What do you dislike about Last9?

1. More control over Levitate scaling levers on demand

2. Terraform provider for automation APIs Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

End-to-end monitoring is critical in our complex architecture. Last9’s Levitate helps us automate the monitoring workflows and ensure we don’t miss anything in our monitoring coverage. The Last9 team also provides fantastic customer support.

1. Centralized metrics and events warehouse for infra/app/business telemetry

2. E2E monitoring with

a. Embedded Grafana dashboards

b. Real-Time Monitoring with Compass

i. Team-based changeboards for on-call teams

ii. On-time alerting and integrations with Slack and Pagerduty

iii. Service Discovery Review collected by and hosted on G2.com.

Ranjeet W.
RW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Last9?

- High Cardinality workflows with Streaming Aggregation helped us monitor every tenant without any significant efforts on data instrumentation

- Uptime and Reliability of the Levitate Platform

- Awesome Customer support

- It just works as expected and promised! Review collected by and hosted on G2.com.

What do you dislike about Last9?

Nothing to dislike.

Waiting for a new feature LAU which will help us control the data flow without any changes in the code. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

We have a massive amount of metrics generated for each of our customers. We wanted to monitor the performance of crucial business KPIs across each customer, but doing it at our scale is not everyone's cup of tea.

Levitate stood the test of scale, accuracy, and real-time monitoring with our growing business. Using High Cardinality workflows from Levitate, we accurately measured customer SLAs across dimensions such as geo region and channels. We could extract knowledge about our systems and measure customer impact proactively in real time using Levitate.

Levitate and Last9 are trusted partners in our Observability journey and have also been instrumental in pushing the boundaries of innovation in the observability landscape with us. Review collected by and hosted on G2.com.

Tushar K.
TK
Platform Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Last9?

Levitate is a budding project whose trajectory is very inclusive to the custom needs. Review collected by and hosted on G2.com.

What do you dislike about Last9?

Alerting is tricky,

Maybe if there could be more modularity on creating an alert, if alertmaneger's ui could be incorporated. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Consistant monitoring data at one place to look at.

It comes to use when we need look back on our spikes. Review collected by and hosted on G2.com.