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Lark Reviews & Product Details

Antina Y.
AY
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

Lark makes my day so much more efficient and productive. It does an amazing job at creating a seamless experience across all the functions it offers such as chat, video conferencing, calendar, docs, and even project management. I can do everything I need in one single app under one account, which makes life so much easier. I especially love how I can get personalized automated notifications from Lark's project management tool (base) which helps me easily keep track of my on-going projects.

I also really appreciate how Lark is constantly improving and listening to its customer's needs. They are constantly coming out with new functions and new integrations, and has very frequent version updates which is great. I have migrated all my tools over to Lark and it was such a easy process I wish I had done it sooner. Can't recommend it more! Review collected by and hosted on G2.com.

What do you dislike about Lark?

Honestly I have loved everything about Lark so far. I was a bit worried about having to migrate all my data from my previous tools over to Lark, but the process was so simple and fast. I was also worried that with all the funcitons Lark offers, it might be a steep learning curve and will take a while to get started, but Lark's UI/UX is so intuitive it was really easy to learn and I became a pro in no time. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Since I have migrated all my tools over to Lark, Lark literally is helping me solve all my problems. Lark has saved me money AND time as I only need to manage one account and everything is in one place. Review collected by and hosted on G2.com.

Lark Overview

What is Lark?

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates chats, workflows, emails, documents, sheets, project management, and meetings in one place. Your team can plan, execute, and sync on work without disruption and focus on what matters to your business.

Lark Details
Discussions
Lark Community
Languages Supported
Arabic, German, English, French, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, Thai, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Lark combines a multitude of essential collaboration tools in a single interconnected platform, including Chat, Calendar, Creation and Cloud storage. These functions are always in sync, and are easy access from one to the next.


Seller Details
Seller
Lark
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
494 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Description

Lark is a new take on the office suite that is transforming workplace collaboration. Founded in
016, Lark effectively combines messaging, schedule management and online collaborative documents in a single platform. Setting out to revolutionize the way team members collaborate for increased efficiency, Lark delivers a seamless user experience for the modern enterprise. It is available now on macOS, Windows, iOS and Android. Visit www.larksuite.com for more details.


Alan f.
AF
Overview Provided by:

Recent Lark Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Owned by ByteDance. Watch out for your data"
It’s a gorgeous UX/UI. it has a lot of tools all in one place but it's made by ByteDance (although they hide it deep in their website)
Sitty Zainab S.
SS
Sitty Zainab S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Lark for communication."
I like Lark as our means of communication inside work. Though, I have downloaded it on my phone that help me to easily access it even outside office.
Roger M.
RM
Roger M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great Platform for Communication and Collaboration"
Lark is a fantastic tool for corporate communication and cooperation. It offers a wide range of features that may improve team output. What I like ...
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10 people requested security information

Lark Media

Lark Demo - Everything in one place
Messenger, Base, Approval, Meetings, Docs, Email, Calendar, Wiki, OKR, and more you need for work can be found in one app.
Lark Demo - Collect information easily
Lark is friendly for both office workers and frontline teams. Anyone can use Lark to build a scalable workflow from scratch, collect daily reports, and convert rows of records into actionable insights.
Lark Demo - Process requests faster
Make progress on tasks easily without toggling apps.
Lark Demo - Stay connected
Keep your distributed team on the same page easily with AI-powered meetings.
Lark Demo - Centralize your knowledge
Organize company policies, onboarding guides, or ways of working in one place, and share with your team as the single source of truth.
Lark Demo - Delight your team
Get your distributed team connect, chat, and celebrate together.
Answer a few questions to help the Lark community
Have you used Lark before?
Yes

Video Reviews

150 out of 151 Total Reviews for Lark

4.5 out of 5
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150 out of 151 Total Reviews for Lark
4.5 out of 5
150 out of 151 Total Reviews for Lark
4.5 out of 5

Lark Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LarkQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sitty Zainab S.
SS
Customer Service Associates
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

I like Lark as our means of communication inside work. Though, I have downloaded it on my phone that help me to easily access it even outside office. Review collected by and hosted on G2.com.

What do you dislike about Lark?

The only thing that I dislike about lark is that when I sent chat and I accidentally delete it instead of recall, the messages can still be viewed by other members of the group chat. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark is helping me communicate with my colleagues ease with security. Review collected by and hosted on G2.com.

Roger M.
RM
Senior Architect
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

Lark is a fantastic tool for corporate communication and cooperation. It offers a wide range of features that may improve team output. What I like best about it is that it allows for real-time communication and offers features like to-do lists, task delegation, and task completion tracking. Review collected by and hosted on G2.com.

What do you dislike about Lark?

Video conferences might occasionally run a little slowly, particularly when sharing a screen. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark streamlines work by integrating communication, file sharing, and task management into a single platform, improving collaboration, productivity, and efficiency across time zones Review collected by and hosted on G2.com.

Open Discussions in Lark
Verified User
G2
Sparsh G.
SG
Product operation manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

I can use everything i need in my daily work life on lark. There is mails integrated, then there is documents with easy interface. Then there is task feature which is very useful to schedule the day. We are 20 members who use lark daily. Review collected by and hosted on G2.com.

What do you dislike about Lark?

notifications and logout every 30 days is annoying. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Majorly lark is helping us in communicating and cordinating within different departments. Other than that sharing of docs and all. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

Lark is a very useful tool for workplaces. It's filled with useful features such as video meetings, chat, email, and much more. We use it daily at my company, and it is incredibly useful. It was very easy to implement at our workplace. The customer support is good, and they are very helpful. It took us only around 2 days to set it up in full, and it made our workplace much better. I also love the beta feature AnyCross, which lets us integrate Lark with many other software tools we use. Review collected by and hosted on G2.com.

What do you dislike about Lark?

Some of the documentation is exclusively available in Chinese, which makes some problems take longer to fix. Also, one of their documentation pages say they provide an ADFS integration, but I am struggling to find any other mention of it or a setup guide. Also, the web interface is lacking some major features (like the forced signature in Lark Mail). Overall, all of these issues are minute when compared to the positives of using Lark. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark makes our workplace much more productive through powerful integrations. It also allows us to easily host our email at no added cost without getting blocked by spam filters, which helps us communicate with clients. It helps us run meetings (both internally and with clients) better than I have seen in any other tools, which helps greatly with our workplace communication. Review collected by and hosted on G2.com.

CN
Freelancer
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Lark?

The website is user-friendly and offers various features such as Meetings, Calendar, and Docs, with easy integration of other apps. The mobile app version is the best. Review collected by and hosted on G2.com.

What do you dislike about Lark?

Some features on the mobile app, such as viewing recorded meetings, are not available on the website; they can only be viewed on the mobile app. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Everything I need for video conference, recording, etc is on one mobile application. It saves me storage and time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lark?

It’s a gorgeous UX/UI. it has a lot of tools all in one place but it's made by ByteDance (although they hide it deep in their website) Review collected by and hosted on G2.com.

What do you dislike about Lark?

Massive privacy risk as it is owned by bytedance (AKA tiktok)

I would be terrified having my personal information stored there not to mention IP. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Not beneficial due to the security risk Review collected by and hosted on G2.com.

Muhammad I.
MI
Digital Marketing Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

Ive been used Lark, what i loved about it:

1. Literally SuperApp! you can do anything here, meeting, chat planning, docs, spreadsheet, cloud storage. all in you can get with great price.

2. Amazing Possibility with lark "base" feature. you can do anything, with any table, you even can make CRM app in Lark.

3. Lark available in many ecosystem, mac, windows, phone, and also apple.

4. Great usability. You can work together with your colleague in this app

5. in app vido conference tools. for you company who online meet frequently, this feature helps you save a lot of money.

6. Great chat feature. the chat feature is well built. it looks fun with many emojis. although we could share almost everything there.

7. plenty of feature i havent explored yet. Review collected by and hosted on G2.com.

What do you dislike about Lark?

1. in "Base" its too many possibility, limitless customization make your first time using lark is not that simple. you need to set it correctly.

2. Customer support doesnt help that much. due to limitless customization on base, customer services can't always help you with your thought. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

custom CRM, chat, and video conference Review collected by and hosted on G2.com.

Zixuan W.
ZW
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

I like how Lark integrates all the functions together and makes itself a one-stop-for-all collaboration tool.

Easy to use, covering most most of features needed at work. Especially Lark document, the templates are quite handy, easy to share and collaborate, I use it not only at work but also for my personal documents and other project.

UI is clean too. Also easy to install, all you need is installing Lark, even not if you just wanted to check Lark documents. Review collected by and hosted on G2.com.

What do you dislike about Lark?

I don't like the latest UX adjustment of Lark as much... I'd prefer the previous version (the version that opens lark documents in broswer by default) Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

All-in-one integrateion. No Zoom, Slack, Jira, Confluence pack anymore. Review collected by and hosted on G2.com.

Ryan Jay F.
RF
Scrum Master
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lark?

The user-friendly interface of Lark is one of its best qualities. The software is very easy to use, so team members who are not tech-savvy or tech-savvy can rapidly adapt. Our workspace is kept clutter-free because to the neat and well-thought-out arrangement, which helps us concentrate on our job without interruptions. Review collected by and hosted on G2.com.

What do you dislike about Lark?

When utilizing Lark for the first time, some users might discover that there is a learning curve, particularly if they are used to using another collaborative platform. It may take some time to switch to a new tool, and training could be required to make sure everyone in the team is utilizing it efficiently. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark is a revolutionary platform that unifies all the necessary functions into a single, easy-to-use bundle. It is not just another platform for collaboration. Review collected by and hosted on G2.com.

aurelia k.
AK
Head of Live Commerce & commercial partnership
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lark?

lark enables multiple functions to be embedded within one application

from documents accessing, smart process, workday, reimbursement, desk sharing, corporate trip, oncalls, etc. Lark also enable us to connect with other internal stakeholders internationally and find out the reporting structure transparently.

the angel on call bot however, needs more improvement . Review collected by and hosted on G2.com.

What do you dislike about Lark?

lark notifications can be too much , but after some time mastering lark, this is no longer an issue.

sometimes the buzzing feature is a bit disruptive as other people are not considerate. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

i dont need to jump from one program to the other because lark is a one app fits all product, and lark allows so many different functions to keep added as part of the lark ecosystem.

Lark is a bit heavy on the smartphone though in terms of size, but in computer/PC it's seamless and doesnt lag. Review collected by and hosted on G2.com.