Customer Reviews - Transportation

Customer Quotes

Christina H.
CH
IT Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Before KnowBe4, had two incidents with phishing emails-caused issue with our security, none since."

What do you like best about KnowBe4 Security Awareness Training?

Higher user awareness on phishing emails. Our phish-proneness went down immensly after implementing training. Users do find the site easy to navigate.

We found it was easy to implement and integrate with our system.

Customer Support has always been fantastic!

What do you dislike about KnowBe4 Security Awareness Training?

Training can be a bit long for users at times. Not everyone has time for an hour long video. Thanks to help of KnowBe4, we were able to find shorter training that still met our needs.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We have had incidents in the past with users falling for phishing emails. After implementing KnowBe4, and the Security Awareness Training a few years ago, we have not had a single issue with users falling for phishing emails. Thanks to that, our network is more secure, and we are not as worried about our users falling for the phishing attempts outside of work as well.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"Great security awareness!"

What do you like best about KnowBe4 Security Awareness Training?

End users are the number one security risk in a network. KnowBe4 provides the training and tools to keep our users informed. The email phishing training and wifi security tools are great!

What do you dislike about KnowBe4 Security Awareness Training?

The AD sync tool works well, but the setup is pretty technical. It would be easier if a GUI handled the configuration instead of a config file and a windows service to handle the sync.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 helps me train my users to be more conscious of common threats. This training removes that burden from me, allowing me to focus on my tasks.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Nice interactive training that works!"

What do you like best about KnowBe4 Security Awareness Training?

It keeps the users attention and covers actual topics that are helpful.

What do you dislike about KnowBe4 Security Awareness Training?

I have had zero issues with the training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

I love that it covers some things that others would consider common sense. It is a nice reminder and helps keep the end users alert to the common attempts to get past security.

DB
IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Informative and a must have for any company"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has enabled us to educate our employees on a variety of security awareness topics and ensure the material is received and understood by all. This is a must have for any company wanting to secure the best chance of success across the threat landscape.

What do you dislike about KnowBe4 Security Awareness Training?

There are no downsides. There can only be a benefit to educating employees about today's cyber threats.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 enables us to effectively educate all our employees by providing any easy to use interface that works across various platforms.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Knowbe4 is a great product"

What do you like best about KnowBe4 Security Awareness Training?

Selecting training isnt difficult to deploy.

What do you dislike about KnowBe4 Security Awareness Training?

Nothing to report at this time.Everything is great

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Knowbe4 is emplementing a lot of addons that are really helpful. I will be looking at pricing and see what we may utelize.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app

"Excellent product - easy to use and configure"

What do you like best about KnowBe4 Security Awareness Training?

The platform offers remarkable power for its price point. Its training capabilities are impressive, and the reports it generates are highly useful. The Smartgroup feature stands out as a potent tool that aids organizations.

What do you dislike about KnowBe4 Security Awareness Training?

Still some fine tuning on some items especially in the training section but requests for improvements are often taken into account and modifications come quick.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Culture change

Verified User in Transportation/Trucking/Railroad
UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"Important info without much intrusions"

What do you like best about KnowBe4 Security Awareness Training?

Daily emails gave a chunk of digestible information so that they can be well assimilated.

What do you dislike about KnowBe4 Security Awareness Training?

Too many follow ups if an intended action wasn't completed on time.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Helped me know better regarding Phising attacks

Verified User in Transportation/Trucking/Railroad
ET
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Very good to the point training."

What do you like best about KnowBe4 Security Awareness Training?

Being able to control the distribution of training to users and tracking who completes the training.

What do you dislike about KnowBe4 Security Awareness Training?

I have no downsides to the training at this time.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

it helps to keep users aware of potential security risks and it has good reporting levels for compliance requirements.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Hardening the weakest spot"

What do you like best about KnowBe4 Security Awareness Training?

Users are taught and reinfored to think and not take any correspondence for granted. Its to easy to trust anything and everything.

What do you dislike about KnowBe4 Security Awareness Training?

Could accidentally result in general trust issues :)

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Users are continually reminded that its a jungle out there and youre not tarzan :)

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easy To Use, Comprehensive, Training Platform"

What do you like best about KnowBe4 Security Awareness Training?

There are a lot of different options within the KnowBe4 platform that allows you to train and test your employees on all different levels. The Customer Success team helps you navigate and implement all the campaigns you need, which is very helpful!

What do you dislike about KnowBe4 Security Awareness Training?

It was a little difficult to adjust our Company filters to allow for the KnowBe4 phishing campaigns to successful sent the emails, however overall, it is a great product.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 is training, teaching, and testing our staff on the risks in the current landscape we operate within. The training is definetely needed and as our employees learn more and become more aware of these threats, it will mitigate our risk of any threats in the future, which is very important.