KnowBe4 helps us educate and train our users so that they don't fall for phishing scams or any of the other risks to security.

I don't see a downside, it's worth the price for us.

It's reducing risks to the business.

Easy to use and setup, plus the options are incredible. I also really like the training modules and how easy they are to follow.

Some of the trains are bit long winded, but with the other choices you can over look those.

Go for it! Super easy to use and the cost savings if it helps avoid a malicious attack is incredible!

We have a lot of users who are not computer "smart" and will click on anything. This program helps train and guide them to help protect our environment.

They have a massive amount of resources. Automation of Phish tests is very easy. Great customer service and support.

Nothing comes to mind. They have met all my expectations thus far.

Do your homework and get a product that fits your culture.

We have successfully educated our end users and brought our Phish prone percentage has declined from over 30 % to less than the industry standard. Before we began training our staff we had 6 different instances of Ransomware from people clicking on things they shouldn't. Since then (KNOCK ON WOOD) we have not had one instance. Our average reporting rate on simulated Phishing test is over 60 percent.

KnowBe4 has a massive, and expanding portal full of learning material. It doesn't matter what industry you're in, or how your company does business, you should find plenty of videos, training, quizzes, and games that fit your company's needs. Whenever there's large changes, our account rep gives me a quick call to let us know how we could benefit from this new feature or content.

The modstore doesn't allow you to upload your own content. It would be highly useful for adding training for other common tasks users repeatedly request that currently create a workload for your IT team.

Email phishing has been a huge problem in our industry, with a smaller focus on effectively protecting company assets / locking workstations. KnowBe4 has been able to show us (with executive-friendly graphs!) how the training has been helping every single employee. In the beginning, we had a significant uptick in employees double checking with IT about sketchy emails. After the Phish Alert Button was pushed out, that workload went away entirely. We also see employees chatting amongst themselves and with IT about current phishing attacks. The knowledge and awareness increase has been astounding, for just minutes of work every month.

I like how easy it is to get my users trained on Security Awareness! The training is fun and they retain what they learn and that's very important to keep our systems safe.

Getting the whitelisting and spam filtering set up correctly.

Keeping my users trained and confident they will resist clicking on links or replying to phishing emails.

Easy to setup and get started.

Plenty of real world phishing templates with varying degrees of difficulty.

Training is very informative and well prepared.

Support is fantastic, always friendly and willing to help.

There should be more training modules available for the silver subscription.

Have a conversation with your account manager on a regular basis to ensure you are effectively using all the tools at your disposal.

Users are more aware of phishing attempts and are actively reporting non-simulated phishing emails.

Knowbe4 has prevented fraudulent transactions due to user training and awareness.

The tool effectively raised the awareness from the staffs and the training becomes part of the new employee orientation mandate.

Do not have any dislike about KnowBe4. The solution works for us.

It is a small investment with big returns.

We have dramatically reduce the number of phishing emails clicked by the employees. The phishing report provides a good base for employee re-train.

IT is just one of the hats I wear so I don't have a lot of free time. KnowBe4 has been so easy to use that I have been able to take advantage of all they offer without it every feeling like a burden. It is so well thought out that there always seems to be a detailed instruction or video available to answer my questions. The customer support is top notch as well.

There is really nothing I dislike. I could say it isn't free but for all that you get it is a smoking value. But to answer the question, the email phishing templates that are available do have lots of very similar types so it does make searching through them more time consuming.

We are a small company who never really thought of ourselves as a target of cyber criminals. We learned a hard lesson earlier this year and have had to make a lot of changes to how we operate. KnowBe4 has been key component because it helps us shore up our last line of defense.

Ability to set up recurring phishing tests and monitor the results over the course of several months

Some of the setup process feels a little obtuse, quite a bit of non requested emails on add-ons and additional

We're keeping people more aware of email that's coming in. We've largely seen a reduction in the number of folks clicking and interacting with the phish emails as well as non test emails.

The training templates and campaign setup is really easy

Dashboard is a little confusing to read - takes a bit of time to see what I am looking for

Clicking through bad emails, recognizing phishing scams.