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Kibo Commerce Reviews & Product Details

AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kibo Commerce?

Friendly environment not a lot of menus on the system thata have to click on, easy to understand on a agent environment, give the customers or orders information on just one screen Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

If someone clicks on the incorrect screen creates a mayor bug on the system, we are not able to leave notes on the customer level just on the orders, not all the features works properly and we are not able to create bundles with any type of item as a subscription, has yo be a pre-charge bundle already set up on the system. Also creates multiple accounts for the same customer instead to link everything to the same email address Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

That on the same window we are able to search subscriptions, order installments and items lot codes. Now if a customer update the card online, updates for everything instead of new orders Review collected by and hosted on G2.com.

Kibo Commerce Overview

What is Kibo Commerce?

Kibo eCommerce is a composable solution built to simplify the management of complex product catalogs, search, pricing, order, and customer management across multiple channels with rich extensibility and instant usability. Scale your business with a future-proof platform that expands beyond traditional core commerce to simplify and accelerate growth. Rapidly deploy B2B and B2C Omnichannel experiences with Kibo Omnichannel Starter Stores that contain pre-built integrations, workflows and processes to Kibo services like search, inventory, search, order routing to support programs like BOPIS & Ship to Store. Quickly deploy a storefront from scratch with connector kits to popular frameworks such as React Storefront, Vue Storefront, and Next.js Commerce and deployment platforms. Integrate with top headless CMS providers through pre-built integrations or use Kibo APIs to integrate existing systems.

Kibo Commerce Details
Languages Supported
English
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Product Description

Part of the Kibo Unified Commerce Cloud, Kibo eCommerce lets you manage all of your B2B and B2C channels – or go 100% headless commerce – with a single, cloud-based SaaS platform.

How do you position yourself against your competitors?

Kibo Commerce is a composable digital commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify the complexity in their businesses and deliver modern customer experiences.  We are the only modular commerce platform supporting experiences that span Order Management, eCommerce, and Subscriptions.  Companies like Zwilling, Ace Hardware, and Coastal Construction trust Kibo to bring simplicity and sophistication to commerce operations and exceed customer expectations.


Seller Details
Year Founded
2015
HQ Location
Dallas, Texas
Twitter
@Kibocommerce
591 Twitter followers
LinkedIn® Page
www.linkedin.com
342 employees on LinkedIn®

MK
Overview Provided by:

Recent Kibo Commerce Reviews

Manpreet S.
MS
Manpreet S.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the best online store management platform"
One can easily manage their store - order, customer, and inventory management are so easy.
sai n.
SN
sai n.Small-Business (50 or fewer emp.)
5.0 out of 5
"kibo commerce"
The platform offers robust personalization capabilities, allowing businesses to tailor the shopping experience to individual customers based on the...
EM
Emilee M.Enterprise (> 1000 emp.)
4.5 out of 5
"Really helpful and useful"
That you will be able to help cst by seeing their cart and taking over if possible.
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2 people requested security information

Kibo Commerce Media

Kibo Commerce Demo - User Friendly Tooling
Empower non-technical teams to manage the look & feel of the digital storefront with drag-&-drop functionality, preview environments, & intuitive content management tools.
Kibo Commerce Demo - Site Search
Kibo Search is a powerful set of tools, built for merchandisers and marketers who want to understand and fine-tune search terms for relevancy and quality and strike a balance between customer intent and company goals.
Kibo Commerce Demo - Discounts & Promotions
Create discounts at the order, category, bundle, product or variant level with exclusions for all discount types at the category, bundle, product, or variant level. Set up discount restrictions, stack discounts, combine with other offers, and orchestrate strategies using self-defined business rul...
Kibo Commerce Demo - Subscription Commerce
Manage end-to-end subscription commerce for digital and physical products and services with more flexibility than traditional recurring billing systems. Support multiple subscription types, billing plans, complex pricing and discounts, and order visibility and control in a single platform.
Kibo Commerce Demo - Business-Friendly Dashboard
Ready to use interface with business-centric capabilities and thoughtful workflows and processes.
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Have you used Kibo Commerce before?
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47 out of 48 Total Reviews for Kibo Commerce

4.1 out of 5
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Kibo Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Kibo CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
sai n.
SN
Associate Professional Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Kibo Commerce?

The platform offers robust personalization capabilities, allowing businesses to tailor the shopping experience to individual customers based on their preferences, behavior, and demographics. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Some users may find Kibo Commerce to be complex or challenging to set up and customize, especially if they are new to eCommerce platforms or lack technical expertise. The platform's extensive feature set and customization options can sometimes lead to a steeper learning curve. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

Kibo Commerce provides a centralized platform for managing all aspects of online commerce, including storefront management, order processing, inventory management, and customer service. By consolidating these functions into a single platform, businesses can streamline their operations, reduce complexity, and improve efficiency Review collected by and hosted on G2.com.

eva m.
EM
Marketing Manager at One Mind Marketing
Market Research
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

It is one of the ideal onnicanl tools for any company that wants a profitable trading system that lasts over time. This is software capable of creating a trading style that focuses on what the customer is really looking for and that also takes into account your interests, it is easily manageable in physical commerce areas or online sales, all with the same efficiency and security, in addition, its ordering system is what benefits my organization because it is easy to have everything organized and show real data in real time both dispatches and even inventories Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

The functions of this solution are aimed at companies that work directly with clients, this means that more than a digital system, it is a system capable of simplifying sales and administratively controlling all business resources, so it is quite good for my work. I don't have something that I want to change or that I don't like Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

For years it has been the ideal tool to complete dispatches or create better ways of customer service with a friendly interface and systems that help us in commercial tasks from start to finish, since its display system is quite centralized, which helps us get the data directly Review collected by and hosted on G2.com.

EM
Customer Service Rep.
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kibo Commerce?

That you will be able to help cst by seeing their cart and taking over if possible. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Tha I do not have full access at this time and some process are confusing to cst. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

They are super fast and easy to work with making it great to get tasked completed. Review collected by and hosted on G2.com.

Ashwani T.
AT
Category Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

We have used KIBO Commerce and it is a one solution for all your e-commerce problems. Also, it provided excellent support by providing personalized support to us. It has more features than any other platform and also, it is user-friendly software that is easy to understand & work on. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

So Far, we have not found any downside to using Kibo Commerce. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

It helps to sync the data from different channels which saves our time and we actually focus on our other priority tasks. It helps to reduce manual work which lead to quality & Error-free work. Review collected by and hosted on G2.com.

Amrit K.
AK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

The best part that I like about Kibo Commerce is its one-stop solution. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

It is little complex solution as of now. It can get little more easy to use for the users. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

Kibo Commerce is solving the below issues with a separate product for each one:

1. Real-Time Inventory Visibility

2. Call Center & Customer Service

3. Order Orchestration & Routing

4. Fulfillment Optimization

5. Catalog Management

6. Omnichannel Pricing & Promotions

7. Universal Cart & Checkout

8. B2B Customer Experience

9. Native Site Search

10. Subscriptions Management Review collected by and hosted on G2.com.

Amit M.
AM
Assistant Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

Kibo is the only composable platform to simplify the complexities of delivering mordern customer experience that span order management, eCommerce and subscription technologies Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

There will be always required things in every website or technology. Must have to hard work on feedback's & Customer satisfaction part's. It would be a good add on in this. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

Easy to grab the batter option without wasting any time. Yes we can say it's time & cost effective products which help to choose better always as per the need. Review collected by and hosted on G2.com.

Juan M.
JM
Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

I like this digital commerce platform for being an excellent cloud-based solution which provides companies with tools that make it easy to manage the orders of any sales and marketing campaigns in this wonderful centralized platform, it is composable for retailers, manufacturers, distributors and wholesalers who want to simplify the complexity of their business safely and efficiently Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

This platform makes the work of e-commerce retailers much easier and in a better way and they can thus create a personalized experience for their brand. There is nothing I dislike about this platform. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

This platform is a solution created specifically to simplify the management of catalogs of the most complex products, as well as the search, orders and pricing in order to have better customer management through different channels that provide instant extensibility and usability. , providing a tool to manage sales orders and marketing campaigns in a centralized platform Review collected by and hosted on G2.com.

Rahul G.
RG
Store Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

There software helped my business to grow and also generated sales 5x.

The software is very easy to use and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Sometimes it takes a little time to load but otherwise it works brilliant. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

Before kibo, it was difficult for us to manage our site and orders.

Now it has double our productivity as not it is fully automatic and we can focus more on scaling the business. Review collected by and hosted on G2.com.

Priyanka N.
PN
Ecommerce Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

It is very useful for big retail and eCommerce business. Where it helps integrating multiple sales channels under one platform through which all the operations can be completed. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Need more features to be added. Rest it is easy to use. Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

It is cutting down the time for order management. Review collected by and hosted on G2.com.

Sujata M.
SM
Assistant Manager - Catalog
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kibo Commerce?

Customer Experience Order Management can Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Number of Features can be enhanced on th Review collected by and hosted on G2.com.

What problems is Kibo Commerce solving and how is that benefiting you?

Order Management and simplified user interface Review collected by and hosted on G2.com.