Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Kayako Pricing Overview

Kayako at a glance

From early stage to scale, we have a plan for you

NamePriceFeatures
Inbox
$15/agent/month
A shared email, chat, and social inbox for small teams
  • Email, chat and social
  • Assignment rules
  • Insights
  • Collision prevention
  • Canned responses
Growth
$30/agent/month
Customer service software for growing teams
  • Everything in Team, plus:
  • Powerful automation rules
  • Custom views, fields, and forms
  • Custom reporting
  • Multi-brand, multi-language
Scale
$60/agent/month
Customer service software for larger teams
  • Everything in Growth, plus:
  • Advanced workflow customization
  • Internal Help Center
  • Custom security policies
  • Custom roles

Kayako pricing & plans

Free Trial is available
Pricing information for Kayako is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kayako must be conducted with the seller.
Pricing information was last updated on October 09, 2024

Top Rated Kayako Alternatives

Kayako Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Zendesk Support Suite
Support Only (Team)
$19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
$0.00Per Month
Free forever plan
  • Upto 2 agents
  • Knowledge base
  • Team collaboration
  • Knowledge base
  • Ticket trend report
Help Scout
Standard
$50.00Per Month
Starts with 100 contacts per month and unlimited users
  • All Free features and...
  • Multiple Inboxes and Docs sites
  • API and 100+ integrations
  • Advanced Reports
  • Surveys & NPS

Various alternatives pricing & plans

Free Trial is available
Pricing information for the above various Kayako alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Kayako Pricing Reviews

Verified User in Education Management
EE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kayako?

We used Kayako for more than ten years as a way to manage internal tickets within our organisation. It handled the core functionality of generating tickets and allowing us to manage job allocation in a simple manner. Review collected by and hosted on G2.com.

What do you dislike about Kayako?

Unfortunately, the central finance team have put up pricing 200+% without notification, they haven't honoured licenses and forced repurchasing. They have also started short-changing contract dates to not honour contract lengths and tried enforcing exit notification clauses early. While the product does the job, the unethical nature of the finance and administration team means we have had to go elsewhere. Review collected by and hosted on G2.com.

What problems is Kayako solving and how is that benefiting you?

Helpdesk Tickets Review collected by and hosted on G2.com.

Explore More