Kayako Pricing Overview
Kayako at a glance
From early stage to scale, we have a plan for you
Name | Price | Features |
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Inbox | $15/agent/month | A shared email, chat, and social inbox for small teams
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Growth | $30/agent/month | Customer service software for growing teams
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Scale | $60/agent/month | Customer service software for larger teams
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Kayako pricing & plans
Top Rated Kayako Alternatives
Kayako Alternatives Pricing
The following is a quick overview of editions offered by other Help Desk Software
![]() Support Only (Team) | $19.001 user per month billed annually | Integrated customer support
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![]() FREE | $0.00Per Month | Free forever plan
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![]() Standard | $50.00Per Month | Starts with 100 contacts per month and unlimited users
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Various alternatives pricing & plans
Kayako Pricing Reviews
We used Kayako for more than ten years as a way to manage internal tickets within our organisation. It handled the core functionality of generating tickets and allowing us to manage job allocation in a simple manner. Review collected by and hosted on G2.com.
Unfortunately, the central finance team have put up pricing 200+% without notification, they haven't honoured licenses and forced repurchasing. They have also started short-changing contract dates to not honour contract lengths and tried enforcing exit notification clauses early. While the product does the job, the unethical nature of the finance and administration team means we have had to go elsewhere. Review collected by and hosted on G2.com.