Katana Cloud Inventory Reviews & Product Details

Katana has helped us streamline our manufacturing processes to no end, before Katana we used old fashioned pen and paper and speadsheets to keep a track of our inventory. we had no information as to how ofen we were replenishing items but now all our decisions are backed by data. Having a product go out of stock happened mroe than we'd like to admit but with Katana and the safety stock calculation as well has having full visibility of all our products and materials at the click of a button this is no longer an issue.

Katana integrated with our Shopify website as well as out Xero accounting software enabeling us to easily create purchase orders and have our sales orders feed through automatically.

The customer support is fantastic and always proptly on hand to help with any and all issues that might arise. They also work to continually improve and add new features based on customer feedback.

We use Katana on a daily basis and would definitely reccomend to any other business wanting to better manage their inventory and manufacturing. Review collected by and hosted on G2.com.

There is nothing I dislike about using Katana. Review collected by and hosted on G2.com.

When I was searching for a management system for my production, I tried numerous programs and services, but none were as exceptional as Katana!

I use Katana every day, even when it's not necessary, because it’s as engaging as a fun game like Farmville—manufacturers will understand what I mean! :)

Everything about Katana is fantastic—the extensive functionality allows me to manage production at every level. We use Katana for creating production tasks, managing inventory of materials and components, order management, sending orders for packaging, automatically receiving orders from various platforms and our own website, registering orders with courier services through integrations, ordering materials, and automatically determining prices for B2B clients. All our employees work through the Shop Floor app, marking START and FINISH for various tasks, adding additional consumables as needed, reading production instructions, and always knowing what to do and in what order. All data is synchronized, and the costs for each product and component are automatically calculated based on labor costs, material prices, defect rates, and additional expenses such as material delivery, customs duties, or any other supplementary costs. The benefits of Katana could be discussed for days without a break, and the most important thing is that such an extensive functionality is designed so intelligently that using Katana is truly a pleasure!

Another huge advantage when we Integrate Katana into our production was the ease of importing virtually any data using CSV or Excel spreadsheets. Additionally, as we continue using the system, we have access to amazing features that simplify our lives, such as the ability to replace one material with another across all products with the click of a button, or automatic conversion of measurement units for material purchasing and usage. For example, we purchase screws in boxes but use them individually, so I always have everything in order both during receiving goods—everything matches the invoices—and in production, including tracking inventory levels.

It’s impossible to stop listing all the fantastic features of Katana. If you’d like to discuss this further, I’m always happy to chat, so feel free to reach out to me directly.

Another crucial factor is the excellent customer service. The chat with Katana staff is always available, and any question can be answered within minutes. Their service is always very responsive and incredibly helpful! Review collected by and hosted on G2.com.

I have nothing I dislike about Katana!

Of course, there are some small aspects I would like to see improved, such as:

The client card does not allow for the addition of a VAT number, which is important for European countries in the B2B sector.

The client's email address is only visible when you go into the client card; it would be much more convenient if it, like the phone number, were displayed directly on the sales order page.

There is a quick reordering function for sales orders that allows you to move orders up or down the list to change their priority, but this function is not available on the manufacturing order page. This means I have to manually drag an order from 654th place to 1st if it needs to be prioritized urgently.

There is no column for additional comments in the sales order table, so I have to open each order individually to see any additional notes.

In the sales order page, there is no column to display which products were purchased. I have to go into each item to understand what the client bought. It would be more convenient to see this information right away, at least in the form of the SKU code.

In the material cards, there is an option to specify a minimum order quantity, which is incredibly convenient. However, this feature is not available for production orders, and I would like to be able to indicate the minimum acceptable quantity for production items as well.

The status of the Manufacturing Order is set to "Blocked." Logically, this should completely hide the task from all employees, with only the Administrator able to see it. Unfortunately, only the name and color of the status change. To ensure that employees do not see the task, I have to remove them from the production tasks, and then re-add them if the task is unblocked later.

Overall, I wrote all of this mainly to bring it to the developers' attention. Katana frequently makes improvements, and I’m confident that these changes will be implemented very soon!

Additionally, none of these points are critical issues, and we have found alternative ways to work around each of them while continuing to use Katana effectively! Review collected by and hosted on G2.com.

The software is logical, functional & easily intergrated with our Xero software. It has allowed us to improve our costing systems & pick up those jobs that until now were being manufactured at a poor return

It also allows everyone in the organisation to be aware of all stages of our maunfacturing process . Our turnon around of taking orders to manufacturing then despatich them has gone from 7-10 days to 2-3 days.

THeother standout feature is the support. it is by far and away the best support I have experienced in any software program we have ever used. It is quick, it is detailed & it is pleasant. THat matters Review collected by and hosted on G2.com.

The major down side is not being able to be able to store customer supplied documents (pdf or jpeg etc) against orders we create or against manufacturing cards inside Katana. Review collected by and hosted on G2.com.

As someone that is quite familiar with manufacturing operations, especially the accounting side, I've found Katana to be quite easy to use and operate. I like the integrations (Shopify, QBO) and I am optimistic that they will work out the remaining bugs in the near future. Lastly, Katana Support has been amazing. They are a great group of people that really want their users to be successful. Review collected by and hosted on G2.com.

There are some bugs in the Katana<-->QBO integration that we have not been able to work through. Katana has advised a custom development to bridge the gap and while this is helpful, it's not ideal. Review collected by and hosted on G2.com.

We really like Katana. We grew into it and it's been growing with us ever since we started using it in late 2020. It is pretty easy to use. It integrates with shopify and quickbooks. And, if you have any issues, their customer service is really helpful and tries to get it fixed quickly. Review collected by and hosted on G2.com.

There are a few quirks and bugs that are minor, mostly with the integrations to shopify and QB that could be ironed out. Review collected by and hosted on G2.com.

It manages manufacturing workflows simply and integrates with Quickbooks for billing and invoicing. The developers work really closely with end-users to develop the product and add new features, meaning that many new features are relevant to our company. Review collected by and hosted on G2.com.

Organising manufacturing orders list can sometimes get a little messy with lots of sub-assemblies as sorting is a manual drag-and-drop. However, if you organise work through the Task view it works better. Also, allocating the same task to several operatives only accounts the work to the first one who starts the task. Review collected by and hosted on G2.com.

Katana simplifies the intricacies of variability in custom orders just as easily as keeping track of standard inventory. The recipes are the best! Review collected by and hosted on G2.com.

I wish it was easier to integrate with HubSpot (our chosen CRM), but it's been fantastic with Quickbooks. Review collected by and hosted on G2.com.

Good at keeping track of inventory and upcoming orders. Access to help is great! Review collected by and hosted on G2.com.

Can't handle offering services as quoted items. Missing some simple uder-friendly features (eg. sorting columns) in key areas. Being forced to use moving average cost ruins some ability to use insights directly - I download data to make my own charts. Review collected by and hosted on G2.com.

Katana works well with Shopify and keeps our inventory, order status, and inbound product organized. Tracks multiple shipping locations and helps us keep ahead of stock issues. Review collected by and hosted on G2.com.

Katana lacks a quick and easy way to tag stock items as damaged or on hold. It can be done using a location, but the standard package only allows 3 locations, and we need them all for actual warehouses. Review collected by and hosted on G2.com.

Easy-to-navigate interface

Very responsive technical support

Ease of implementation

Continuously adding new features Review collected by and hosted on G2.com.

There are no downsides to using the software, but it can always be improved with new features. Review collected by and hosted on G2.com.