Kapture CX Pricing Overview
Kapture CX at a glance
Kapture CX offers transparent, value based pricing with no contract lock-ins.
| Name | Price | Features |
|---|---|---|
| ENTERPRISE | Contact Us1 Users Per Month | Includes all features in Professional, plus...
|
| PROFESSIONAL | Contact Us1 Users Per Month | Most-recommended. includes Essential, plus...
|
| ESSENTIAL | Contact Us1 Users Per Month | All the essential features to run an efficient customer support team.
|
Kapture CX pricing & plans
Top Rated Kapture CX Alternatives
Kapture CX Pricing Reviews
In one word, Kapture- the product & the people are very customer friendly. The UI is very easy to understand and navigate. Working on individual tickets with Kapture is very easy compared to the previous CX products that I have used, be it small CRM ticketing platforms or the giants. One of the key criteria for selection internally for us was that the platform needed to be easy to use, especally for the new agtents. And Kapture succeeds at that. Review collected by and hosted on G2.com.
It'll be good to have better reporting dashboard features - with more customizations. There are industry-specific reports currently available, but we could have more ready- to-use formats so we don't have to go making each one from scratch. Review collected by and hosted on G2.com.
ticket management, loyalty management, customer service support, Sales report, TAT escalation, given best report of customer complaint
These features kapture crm helps our service best and build stronger customer relationships and drive our business growth. Review collected by and hosted on G2.com.
integration challengs with our wings erp still now we not live installation tickets on real time in kapture crm, cost considerations, pricing is high , slower responsefrom customer support,which can be frustrating in peak sason . Review collected by and hosted on G2.com.
